✅ Trip Verified | Kumasi to Accra. Very bad service, my flight was delayed over 2hours and there was no communication from the staff as to the time we will board the flight. Neither did they show any sense of sympathy towards our being delayed. They completely ignored us knowing that there’s not much we can do. It mess up my business trip . I will surely not use this service again.
✅ Trip Verified | Tamale to Accra. Good onboard service, juice snack and a meat pastry. Thing that let it down was pre flight experience. Their online card payment system for the flight never works. It charged me twice for my flight and their customer service call centre is so shocking that after one month of trying they didn’t refund. Had to do a charge back through my card. They then cancelled my booking although I had still paid. They didn’t tell me they had cancelled it. I luckily checked my booking 2 hours before the flight.
✅ Trip Verified | Domestic flight Accra-Tamale. 1hr flight. One time in both directions. Water, juice and snack (fish or meat pie, savoury biscuits) provided on this short flight (more than you get on BA domestic/European flights three days). Friendly and very polite cabin crew. Marvellous captain who gave great information about the flight. Joint venture between Hainan Airlines (China), Hahn Airways and Ghanian investors. An excellent service which makes domestic travel much easier in Ghana