Air Canada


Customer reviews

9/3/2019 Abdallah E, Airbus A319-100 (319) seat 4A

Third world buget seat not business class standard not even premium economy level passager in front of you reclines his seat you have no room to get out of your seat or see the monitor screen just false marketing its not a business class seat Absolute rubbish will never fly with Air Canada again after spending 6 hours trapped ...

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9/3/2019 Matt W, Bombardier CRJ900 seat 12A

12A has 1 first class seat in front which has minimum floor space due to equipment box. 12D is the better bulkhead seat in this row since it has 2 full first class seats with more floor storage

9/3/2019 C Carter

✅ Trip Verified | Deer Lake to Toronto. Flew to Newfoundland on Friday and flight was delayed over 2 hours due to mechanical problems. Now trying to fly back to Toronto on Monday after a great weekend only to be delayed 4 hours due to mechanical problems. I love Newfoundland (born in Ontario) but stay away from this airline - Ro...

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9/3/2019 Ajlinda Shtembari

✅ Trip Verified | We travelled Toronto to Varadero with Air Canada rouge in late August and very pleased: the on-time departure, flight crew service, food served / purchased, very comfortable, not as cold as we have experienced with other airlines. Karim and Cassandra were very helpful flight attendant. We will chose this airli...

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9/3/2019 W Marler

✅ Trip Verified | Toronto to Hong Kong in Premium Economy for the first time. Although it is significantly more expensive than economy, it is also significantly better. 10 across in Economy is painful. The reason I am writing this review and would give Air Canada top marks is the experience that they (and one particular person)...

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9/1/2019 Abdallah E, Boeing 787-9 (789) seat 18K

18K is a preferred seat. There is a bulkhead, so legroom is not as good as exit row seats, but still much better than regular economy. There are no lavatories nearby, so nobody is crowding your area, no noises or smells. I got a window seat so that I could look out the window... However, about an hour into the flight crew darken...

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8/31/2019 Shannon Touchette

✅ Trip Verified | Booked airline tickets in April 2019 with Air Canada from Vancouver, Canada to Cancun Mexico on their regular airline. And once again, received notice this August, my flight there and back has been changed to Air Canada Rouge (new flight numbers, different aircraft, changed time departures). I have phoned Air C...

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8/30/2019 Natasha Campbell

Not Verified | Toronto to Ottawa. I flew with a different airline from Dublin to Toronto and I missed the Air Canada flight as it took hours to get through immigration control so I went to the Air Canada desk to ask. The man serving me did not seem to know what to do, as all flights for the night were full which I was fine with...

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8/30/2019 B Gan

✅ Trip Verified | We were traveling from Beijing to Philadelphia and making a transfer at Toronto. Air Canada cancelled our connecting flight at the last minute. Since we traveled with a 10-month-old infant, we asked the airline staff to please help us book the next available flight, but no one was willing to help. All the staf...

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8/29/2019 Efrosini Psaradellis

✅ Trip Verified | Fort Lauderdale to Montreal. I requested wheelchair assistance with a service dog but the gentleman did not want to push the wheelchair because I had my service dog with me. His exact words were "I don’t like dogs" even though he saw how badly I needed his help. I am very upset that this happened, the man was ...

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8/28/2019 Tham Nguyen, Airbus A320-200 seat 12B

It's worth to pay extra to get comfort seat.

8/28/2019 S Shareda

wait for a week for my bagI travelled to Toronto on the 12th August to find that my bag didn't arrive when I landed in Toronto. The desk staff "assured" me that my bag will be delivered the next day however I had to wait for a week for my bag to be given to me. Furthermore, my bag wasn't even delivered to me, I had to make a 3hr...

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8/26/2019 B Saunders

✅ Trip Verified | I've been a frequent traveler of AC for a while now (last 3 years - 50/75/50k) and from my experience flying with AC is getting worse and worse. The seat leg room is getting smaller, the fleet is aging, and the airline has consistent staffing issues. I am not sure if the staffing issue is related to the number ...

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8/25/2019 Parminder Bhasin, Embraer 175 seat 13A

It was a pleasure, the seat was plush and so comfortable that it gave the feeling of traveling business class

8/25/2019 M Durbin

✅ Trip Verified | We were a family of 4 (with young children, one with a freshly broken arm) flying 3 flights from London, ON - Toronto - Vancouver - Terrace, BC. Upon arriving at the airport we discovered that our supposedly 2 free checked bags were not free. We got the TD Aeroplan card because we were told that the primary c...

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8/25/2019 Christopher Stix

✅ Trip Verified | I have been flying Air Canada to Calgary from Boston through Toronto for the last five years. Each year the Boston to Toronto leg has been at least three hours late leading due to broken connections. It has never been on time. Avoid. I will be flying Delta through Minneapolis or Salt Lake next year.

8/25/2019 A Kazir

✅ Trip Verified | London to Toronto and this was a much better experience with Air Canada than the one I enjoyed last Monday and Tuesday, because although my flight back to London in 19th August 2019 was ok the only bad part about the flight was that I sat in the back of the plane and it was the worst place to sit on a plane be...

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8/24/2019 Karin Menan

✅ Trip Verified | I used this airline for return flights to Toronto and from Havana to Montreal. Even for 5 hour flights, this airline does not serve food or alcoholic drinks. The seats are narrow and there is not much legroom. Also, the web checkin site (3rd August 2019) did not work for the 24 hours prior to the flight. I the...

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8/24/2019 J Edjidian

Not Verified | Flight 1852, August 22, Las Vegas to Toronto. Very cheap service. No coffee or tea. With the Air Canada stocks doing so well, the company should invest more in customer satisfaction. No space for luggage on plane even though it meets the requirements.

8/24/2019 G Edwards

Not Verified | MEX-YUL: The flight is operated by Air Canada Rouge. Check In and Boarding Gate staff in MEX is fantastic, polite, courteous and efficient. Legroom is insufficient, I am not tall, and my knees were touching the seat in front of me. No personal entertainment screens, you need to download the app. Food being sold o...

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