Air Transat

2.9
551

Air Transat Fleet


664 Air Transat reviews

12/8/2018 Josh Dally

✅ Trip Verified | Vancouver to Puerto Vallarta. I was unable to take the trip last minute due to unforeseen circumstances, so my wife and I decided not to waste it and her and our 7 month old would go. We pre selected and paid for seats, checked in as though I was going and notified the lady at the check in that I would not be ...

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11/28/2018 Enrich S, Airbus A310-300 (313) seat 4K

HELL IN THE SKIES!old plane,bad airbus,it's used to marked as mixed commentsand also 4H and 4C a bit jutsing out,you shouldn't fly this oldie

11/27/2018 N Garner

✅ Trip Verified | Toronto to Edmonton. I arrived airport 1:15 minutes prior to departure time, no where to be found were Air Transat counter was, people in the airport were not able to help her. By the time she found the Air Transat counter, it was 50 minutes to departure normal, normally it's not a big issue with most airlines...

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11/26/2018 SeatGuru User, Boeing 737-800 (738) Domestic seat 31K

There is no way the seat pitch is 32 to 33 inches. It's more like 29 to 30 inches. I think this is important information for travelers with long legs who use this site to decide whether they will take this flight and whether they will upgrade to an exit row or a seat with more legroom.

10/28/2018 C Ganby

✅ Trip Verified | Athens to Montreal. Disappointed in the unfriendly demeanor of all but one of the airline attendants, the quality of the meals served, and the uncomfortable tight seating on this flight. Air Transat is a discount airline and everything is "extra" even the pillows and blankets for a 10-hour flight. The main mea...

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10/26/2018 Marjorie Richardson

✅ Trip Verified | We booked Option plus for our return flight, when we booked in at the airport there was no info on file that we had booked this, our pre booked seats in row 5 had been given to someone else and we were given seats in row 40. The staff contacted Montreal office who stated our agent in the UK had cancelled our s...

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10/24/2018 H Gealen

✅ Trip Verified | Toronto to Rome. I weigh 130 lbs, and I felt crammed in my seat, they are so narrow, I didn’t even have room to put my Ipad between my hip and the seat, my arms were crossed against my chest almost the whole trip, my husband was even worse off than me as he weighs close to 200 lbs, we had absolutely no room to...

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10/10/2018 M Brown

Not Verified | Vancouver to Rome via Montreal. My Air Transat Nightmare! Arrive airport 8:15 am for an 11:15am Air Transat departure to Montreal and then to Rome. Departed but returned as plane was mechanical. Landing gear stuck Agent told passengers to go eat for an hour but those boarding Rome cruise to wait as may fly us to P...

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10/1/2018 B Mealan

✅ Trip Verified | In July 2018 I flew from Gatwick to Vancouver with my bike. Upon arrival, my bike wasn't there. After completing all paperwork required, I was told I'd receive a phone call that day with an update. I never received a phone call and spent my next 5 days contacting Air Transat only to be told to call a differen...

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9/29/2018 S Chan

✅ Trip Verified | Lack of efficiency and helpfulness of Air Transat staff - Vancouver to Venice transit at Toronto. I was watching the downloaded movies on my iPhone 8+ (recommended by Transat's office in Vancouver as the screen on the aircraft was too small) on flight TS168 from Toronto to Venice on Sep 7, 2018. I put back my ...

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9/28/2018 S Andrews

✅ Trip Verified | Flew Air Transat from Athens to Montreal. Really terrible customer service. I have never encountered someone so rude as their customer service supervisor who actually hung up on me when he wasn’t able to answer my question. Would not give them your money when they cannot be remotely helpful if issues are encoun...

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9/26/2018 Rick-Martin Tremblay

✅ Trip Verified | Montréal to Barcelona. This flight was the worst flight that I ever have been on. I was sitting near the window, and I could not sit straight, I did not fit in the seat, can you imagine. I am a man of 5.10, 172 pound and my shoulder did not fit in the seat. They finally saw that one seat was available in the b...

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9/25/2018 B Clark

✅ Trip Verified | We flew club class from Toronto to Montreal and were supposed to catch an 11:15 connecting flight (also Air Transat) to Porto, Portugal. Upon arrival at Trudeau we were informed the flight was cancelled and were immediately taken to see a representative. We were put up at the Marriott at Trudeau for the night, ...

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9/14/2018 P Varanoski

✅ Trip Verified | On our recent flight from Toronto to Zagreb, I was reviewing the digital duty free descriptions while on the flight and noted that a gift would be provided if a combined total of $99 was spent. We went ahead and made our purchase which was over the $99 and were then told no gift as this was an old promotion, y...

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9/12/2018 Ann Kehoe

Not Verified | My brother, my husband and I flew Air Transat Dublin to Toronto direct non-stop on Sat. 08 September 2018. We, all three checked in at the Air Transat desk in Dublin airport at the same time as a group of three. Each of us checked in one piece of labeled luggage for putting in the hold. To our knowledge there was...

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9/11/2018 G Kanovich

✅ Trip Verified | Tel Aviv to Toronto via Montreal. I would not recommend Air Transat. I paid 180 dollars in advance for booking a seat on the flight Tel Aviv-Montreal on August 6, 2018 9A and 9C. These places were very comfortable for me and my child as they are from the first part of the aircraft. When I made check-in for the...

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9/7/2018 Jin Shiu

✅ Trip Verified | Vancouver to Toronto. My family, total 10 persons, took Air Transat TS980 flight from Vancouver to Toronto on Jun 29th, 2018, which was scheduled to departure at 22:55 that night. However, because of mechanical issue, the flight was delayed to 22:50 Jun 30th, 2018, almost 24 hours delay. We booked hotel in Nia...

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8/19/2018 L Dorlan

✅ Trip Verified | My wife and I travelled return Vancouver to Toronto on what we thought was Air Transat Club Class. It was the worst travel experience in a very long. We are getting on in years and are willing to pay the extra money to travel premium economy whenever we can, which meant Club Class on Air Transat for several ye...

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8/16/2018 SeatGuru User, Boeing 737-800 (738) Domestic seat 1C

This is a bad seat. The entrance to the plane constricts to a narrow aisle half the width in front of this seat, forcing the other 174 people boarding bumping into you to squeeze by.

7/26/2018 Lidya Ercag

✅ Trip Verified | They don't send you a boarding pass electronically and will not print your boarding pass if you arrive to their counter checked in when there is one hour left for departure. What's the point of checking in if you have to go to the counter to get your boarding pass? Seats are tiny, and customer service is rude ...

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