Air Transat

2.9
551

Air Transat Fleet


664 Air Transat reviews

7/19/2018 J Shield

✅ Trip Verified | I am writing to heap praise on the wonderful flight attendants who took such wonderful care of us on a recent flight to Tel Aviv from Montreal on Air Transat! It was an incredibly smooth flight on a beautiful new plane! The flight attendants went above & beyond to make us feel comfortable, happy and appreciate...

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7/18/2018 H Edwards

✅ Trip Verified | So I just did a flight to Toronto from Marsaille via Montreal. The flight to Montreal was a full 2h 30min late in departure and the airline did accommodate for this by arranging connecting flights. However, even the accommodating flight was late to board by 45 min so there seems to be a trend of lateness here. ...

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7/17/2018 Andrew S, Airbus A330-200 (332) v1 seat 36A

There is a protrusion from the exit door that restricts leg room.

7/15/2018 J Pires

✅ Trip Verified | Flew Toronto to Varadero, Cuba. A mechanical problem on the plane at 5 am delayed our flight 3 times by a total of 12 hours. We were supposed to leave at 7.05 am, then 11.10 am, and now 7.15 pm, fingers crossed. They are now bringing in a plane from Montreal. The issues were known at sunrise and this is the bes...

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7/8/2018 M Drew

✅ Trip Verified | Porto to Montreal. I was diagnosed with shingles while on holiday in Portugal. It was a nasty case with a lot of pain. Our insurance company recommended a quick return to Canada. We had to cancel our flights out of Lisbon and find a way home from Porto. Due to the nature of the disease I only had about an 8 ho...

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6/16/2018 B Richards

✅ Trip Verified | Vancouver to Rome via Toronto. We flew with Air Transat from Vancouver to Rome return at the end of May. We had so many problems on these flights and I will never book with them again. The flight was delayed by 6 hours on our flight to Rome. I missed an important meeting that I had in Italy because of this. I u...

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5/31/2018 Aud Liddell

❌ Not Verified | Manchester to Toronto. Have flown with this company several times since 2012 and been quite satisfied for the price we paid. Always paid extra for Option plus as the quick check in and boarding / security outbound was worth the cost. Cabin crew have always been polite & helpful. However our latest experience wa...

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5/31/2018 J Hearne

✅ Trip Verified | I have nothing but good things to say about both flights we took with Air Transat in May 2018 flying from Vancouver to London Gatwick. Flight personnel were very helpful and pleasant with all passenger interactions (that I witnessed), leg room was good, in-flight entertainment was great and meals, well, meals ...

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5/24/2018 C Cordalo

✅ Trip Verified | Toronto to Lisbon return. Flying out from Toronto is always a pleasure. Quick check-in, efficient staff, no hassles, it never takes 10 minutes to drop my bags, get the boarding pass and reach security. Organized boarding, excellent service. I purchased Option Plus for the extra bag and priority boarding, and i...

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5/23/2018 Naomi Sykes

❌ Not Verified | Manchester to Toronto. I am a 24 year old single mum of my first baby and this was my first time flying with my baby. The flight was of a very good price at £350, fights are direct and leave and return at great times.They offer lovely food and drink. They fly from Manchester and London which are great points. O...

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5/10/2018 E Mawes

✅ Trip Verified | Manchester to Vancouver. Lost bags of me and 15 others (!) Keep getting told they will arrive, then they won't, then they will. Have no clothes 3 days later and no date when bag will arrive. Customer service are no help. Avoid!

5/10/2018 C Lamize

✅ Trip Verified | Toronto to Paris. This is a very irresponsible company with bad customer service. After a long wait of delayed flight (5 hours delay) I arrived to Paris on May 5th, 2018. After a long flight I went to pick up my luggage and it was a nightmare when I realized the airline lost my luggage. I filed a complaint and...

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4/25/2018 Gaye Stewart

✅ Trip Verified | Lisbon to Toronto. The flight and the crew were awesome, but the customer service after arrival has been completely brutal. I’ve been waiting to have my luggage shipped from Toronto to Regina for eight days now. We landed during the Pearson Airport storm, so a few days delay for baggage was acceptable, but afte...

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4/16/2018 SeatGuru User, Airbus A310-300 (313) seat 5G

Trade off between not having anyone in front of you but not having an overhead bin and a TV blaring at you from 2 feet away. They dont dim it so you cant sleep. I would not pay extra for this seat. Also the people in row4 were not happy with their seats. They were really cramped and had trouble getting out of their seats. Just a...

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4/16/2018 SeatGuru User, Airbus A330-200 (332) v1 seat 44A44C

Plane is ok nothing special. 2by2s are ok. but the leather seats are terrible and very uncomfortable. They really should be replaced. Air Transat food is terrible, especially the sandwiches and stuffed pizza pockets. Eat before your flight.

3/29/2018 K Malmholt

✅ Trip Verified | Flew Air Transat from Punta Cana to Toronto. We were bused to Punta Cana airport on March 25 from our hotel 3 hours before departure. When we arrived there were over 1000 people standing in a line for 4 different flights out. Apparently the computer system was down for Air Transat and to what we heard it was th...

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3/27/2018 W Morton

✅ Trip Verified | The plane seems clean and new. The flight crew are moderately friendly but always seem ready for a dispute. The main issue is that Air Transat staff in the Dominican Republic are ill-equipped to handle a problem. On the weekend of March 24-25, the airport experienced a computer outage. Yet, instead of informing...

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3/23/2018 S Danton

✅ Trip Verified | Vancouver to Toronto. I booked my trip to Toronto and thankfully I double checked my banking account and noticed that I was charged three times for my one flight. I called the customer service line and told them that I only received one confirmation email but I was charged three times for my flight they said i...

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3/22/2018 Tatiana Jabbour

✅ Trip Verified | When we flew out to Malaga from MTL, approx. 6hr flight, the aircraft was new with personal entertainment screens, but the seats were very tight and quite uncomfortable. My BF, 6ft2" had an aisle seat and regardless, his legs could not fit anywhere, kept getting hit by the food cart and the food tray couldn’t u...

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3/19/2018 R Lai

✅ Trip Verified | On March 10, 2018 when we were flying from Toronto Pearson to Cancun (departure time 06:15), we were called to the counter at the gate to (verify Travel documents I guess), along with a dozen or more other passengers. When we came to the counter, the woman behind the counter immediately asked me if I would lik...

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