Alaska Airlines


Alaska Airlines Fleet

790 Alaska Airlines reviews

3/4/2019 N Lazera

✅ Trip Verified | Honolulu to Los Angeles. Had the worse experience ever! I fly 5-6 times a month (not with Alaska Airlines) And this flight was so bad that I can’t pass on it. Our flight attendant was very rude. We came back from Honolulu to Los Angeles and my girlfriend had a headache when we enter the plane, so I asked for a...

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2/26/2019 Amanda Rogala

✅ Trip Verified | Ontario to Seattle. Bought round trip tickets to CA. Had to leave a day early. Alaska Air says “No Changes”, buy new 1-Way tickets to CA on earlier day. Alaska Air says “you didn’t make 1st part on round trip, so now flight home is canceled!” New flight $449 per person for trip home.

2/24/2019 R Barasami

✅ Trip Verified | We used miles and bought two tickets from SJC to Ft Lauderdale Florida. the return rout was from FFL at 8:55 am to LAX then to Oregon then to san Jose arriving at 9:40 PM. When we arrived in LAX around 11:30 we found out there is a direct flight from LAX to San Jose at 12:40 and there were just 45 passengers o...

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2/23/2019 P Vail

✅ Trip Verified | Portland to San Francisco. Starting to hate Alaska I have flown 6 times to SFO on Alaska Since November. On my last trip I paid $497 for this two hour trip still I wound up in the back of the plane. I actually sat next to someone who paid $80 for their flight. This time I got a saver fare but I was not given a...

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2/21/2019 M Georgiou

Not Verified | This airline is terrible. I flew in premium class row 6F and I found out for a bag of popcorn it was $2.50 and there are no TVs instead you have to use your own device or either rent a tablet for more money. And to make things worse there was no meal service and this was a 4.5 hour flight that took off from Seatt...

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2/20/2019 M Nelson

✅ Trip Verified | This is probably one of the worst airlines I have traveled with when it comes to customer service. And since my beloved daughter keeps buying me the ticket to come visit her, I keep having to fly with them. But oh my goodness have I had it! This is the second time that my daughter has had to change my flight an...

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2/19/2019 A Hudson

✅ Trip Verified | San Jose to Newark. Worst customer service I have come across in a long time. The absolute lack of communication after delaying a flight 7 hours. No offer of hotel or accommodation. Only to show up next day to another delayed flight. Customer care was off for the holiday.

2/19/2019 Paul Byrns

✅ Trip Verified | Spokane to Seattle. We waited for two hours while they were fixing the plane. Meanwhile they were sending other passengers going to the same place with a later flight time ahead of us. I think these guys are very disorganized!! They could have put us on that plane after us. They fly every hour. Thanks to them ...

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2/14/2019 A Malsan

✅ Trip Verified | San Diego to Honolulu. I would not recommend this airline to anyone. If flying to Hawaii, use Hawaiian airlines. A 6 hour flight and they only serve sandwiches and platters that you have to pay for. They also charge for screen use for entertainment. Not to mention the delay in flight without notice, and it too...

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2/12/2019 Jenni Bige

✅ Trip Verified | Seattle to Vancouver. While I was waiting in Seattle for my flight 2314 and I was watching a member of staff as the people went through his line up at the counter. I have to say that the way in which he treated everyone especially the children, was terrific. He talked to them, gave them eye to eye contact, he ...

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2/11/2019 S Thane

✅ Trip Verified | Seattle to Spokane. This was by far and away the worst travel experience I’ve ever had. Our flight was delayed then eventually cancelled - though all along they kept telling us our flight would eventually take-off. Not only were we (including my wife & two young children) left stranded without any good options...

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2/11/2019 G Baker

Not Verified | Chicago to Los Angeles. Very poor info given on closet availability. Was traveling with a wedding dress and was told by the woman working the gate to tell the flight attendant when we got on the plane. Only to be told that there was no closet on the plane! Poor communication.

2/11/2019 Maria Leonardi

✅ Trip Verified | We had such an unnecessarily difficult trip today (actually spanning 2 days). On our way to the East coast from Kauai, our aircraft was diverted to Honolulu because they needed to refuel. This caused us to be over an hour late to land in Seattle. This in itself is always frustrating, but sometimes uncontrollab...

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2/9/2019 D Charter

✅ Trip Verified | Los Angeles to New York. This was the first time me and my family flew on Alaska airlines and was very impressed. We had 4 kids and our youngest was 2 years old. Everything from checking in to our journey to New York was fantastic with great service we received form the cabin crew. Want to say a huge thank you...

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2/8/2019 Manvir Jaswal

✅ Trip Verified | New York to Seattle. I booked an isle seat, but when I checked in at the airport they assigned me a middle seat. This is unacceptable. I paid extra for the seats.

2/8/2019 Bryan Kincaid

Not Verified | Dallas to Anchorage via Seattle. This was the worst flight experience I’ve had in over 23 years of flying, and that includes military flights. They left us in an airport for 11 hours before cancelling the flight. Luckily after about 8 hours I found a later flight and got on it. They guarantee bags within 20 min, ...

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2/7/2019 B Dahlberg

Not Verified | Boarded Alaskan Air in Spokane, Washington on Monday Feb 4 at 12:55 Pm arrived in Reno February 5 and were able to leave the airport at 7pm. This would have been A 12 hour drive. Our skis took another day. We dealt with numerous Alaskan Agents in Spokane, Seattle, Portland and Reno. Most were not in the slightest...

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2/7/2019 B Reid

Not Verified | Baltimore to Los Angeles. I selected seating and paid, used the saver package. Saver stands for saving the stressful mess days/hours before your scheduled flight. I literally got an email 2 days before leaving that said my money for my seat selections had been refunded because I chose the saver package. I called ...

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2/7/2019 bary dahlberg

Not Verified | Spokane to Reno. Boarded Alaska Airlines in Spokane on Monday Feb 4 at 12:55 Pm arrived in Reno February 5 and were able to leave the airport at 7pm. This would have been a 12 hour drive. Our skis took another day. We dealt with numerous Alaska Agents in Spokane, Seattle, Portland and Reno. Most were not in the sl...

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2/6/2019 Brooklyn Marsden

✅ Trip Verified | Sacramento to Edmonton via Portland/Seattle. I will never be flying with this airline again. My party of four got to Portland only to find out that our connecting flight to Seattle was cancelled meaning we wouldn’t be able to make it back to Edmonton. After waiting for almost an hour we got to talk to a represe...

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