Airplane Boeing 767-300 (763) American Airlines has 3 classes on board with total of 209 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|business||60||19.8||2 - 8||28|
|main cabin extra||35 - 37||17.8||12 - 13||21|
|main cabin||31 - 32||17.8||17 - 44||160|
I was moved to this seat without my knowledge after an equipment switch. This costly "Main Cabin Extra" option is the worst seat I have ever had on a full-size aircraft. Misaligned window, limited recline, bathroom adjacent, and so crammed into the corner as to induce an attack of claustrophobia. Plus overheads that are barely bigger than a commuter jet: I couldn't even get my overnight case into them.
This airplane interior is extremely old and seen better days. There were no individual TV screens and I am not sure how that inflight entertainment works on your computer! 12A and that section is probably the better more "private area" of the plane and feels ever sooo slightly like premium economy. Although row 13 C/D/E is not great at all. Avoid 17 A / B / H / J its like you are sitting in the area where they make the coffee. Bad. I was considering buying a first class ticket for this flight as I had heard it was the "flag ship" business class but very very happy I did not.
BEWARE - AA are running this relic on the MAN-PHL route "until at least Jan 2020". I was able to get MCE as part of my status but there was NO power adapter and the overhead films were rubbish. seat was OK as a bit more legroom but when we took off it sounded like bits were ready to fall off. Only 5 more trips this year on this route to get through....can't wait!
Flight in coach from Philadelphia to Zurich. "Knee room" was average but leg room was not. There is normally less room to put your feet in an aisle seat compared to a middle row but this was ridiculous. There was a metal box under the seat in front of me and I believe along the entire H-row. This left about a 15 inch wide space for my feet. It was very difficult to get comfortable. On top of there, there is no IFE on this aircraft unless you are in business class. On one of the two times I got up to stretch my legs and walk around a bit on this 8-hour flight, one of the flight attendants told me I could not stand anywhere to stretch for even a few minutes and I needed to return to my seat. By the time we landed in Zurich, I was so relieved to get off this jet! My back and legs were cramping up from not being able to move. Food service was average for an international flight. I will do everything in my power to avoid flying an AA 767 again. Just crushingly uncomfortable for a guy that is 6'3" and 170 pounds. I will probably just take a competitor's nice 787 to Europe next time.
I really think this plane was part of the TWA flight before the merger. Oldest plane I have seen in years. The biz seats look newer at least.
Terrible aircraft. Freezing cold entire flight next to exit row door. Pulled my jacket from overhead compartment and still freezing the entire 8+ hour trip. Leg room was generous and comfortable in 21J. Aircraft interior very worn. This aircraft should be retired.
its also not enough leg room if you want to stretch your leg, since there is a wall right in front of you, its only more leg room if you keep your feet folded... also the Monitor is right above and the colors of the screen changing can bother. same with seat 20A
Flying from AMS to PHI This aircraft may quite possibly be the worst aircraft in the AA fleet. Why are they still flying this outdated aircraft. Seat 13J was in a dark dingy corner with no AC/DC outlet or personal IFE system. The overhead entertainment system was not working. I truly think that AA uses different flight attendant for specific routs and our crew seemed to be rude at best and very unatentive leaving me to believe this was a South American rout crew flyhing overseas.
Very narrow, uncomfortable seats
Let's just say my flight PHX-PHL was way more comfortable and modern than my international 8-hour PHL-ZRH connection. Seat was cramped. I'm 5'8" and my knees practically pushed against the magazine pouch. Tried to sleep with pillow pushed into the window and arrived ZRH with back/hip ache. Controls are basic, light and call and recline buttons, dial for audio channel (to listen to the 3 movies shown on the blurred ceiling screens mounted in the center). Between my neighbor and I only one overhead light worked and we couldn't figure out who controls it. WiFi TV as described in the in-flight magazine was not available for Android. Very outdated 1990s experience, minus the legroom in those days.
You do have extra leg room but the cold air that comes from around the emergency exit door is absolutely unbearavle. I had to change seats in the middle of the flight and seated in a regular seat without extra leg room as I just couldn't cope with the cold. I do not recommend this seat and probably 21J is in the same situation.
Worst “business class” ever. Dilapidated seats and tight tray tables. Entertainment is one movie on overhead screens. No GoGo inflight entertainment. Forced to buy Panasonic WiFi, which has no entertainment and too slow to stream Netflix.
Aisle seats (B) have large box (unclear what it's for) that blocks a large portion of the legroom under the seat in front.
We were in seats 13 H and J on a trip from ORD to MIA. I do not agree that 13J is a bad seat. These were main cabin extra seats, with a little additional leg room. 13J does not line up with the window, so that's a relative disadvantage, but this row is quiet and close to the restroom but not noisy.
Seats 21 A, B, H and J are all "bucket" seats meaning they are very narrow. as your tray table is in the armrest. AA sells it at the most premium which should not be the case. Go for Row 12 instead, newer and wider seats at a cheaper price, quieter section of the plane also, though no extra legroom.
My seats 20H and J did not have almost any legroom as AA have build an extra storage for crew-blankets behind 17 H&J. We had less legroom than normal seat and paid extra. Plase was also freezing cold due to air flow from the build-in extentions seams.
Continuing from my previous review- The seat control console is right where your arm goes when you're seating and relaxing to watch a movie after dinner. I must have unintentionaly moved my seat at least 20 times due to that poor design. Also, the IFE is on a tablet. I didn't mind it that much, coz it ment I could use my headphones without the 2 pin adapter. Also, its full HD, so watching movies was great. The crew did collect them about 30 minutes before landing. All-in-all, one of the best flight attendents I ever had, and the plane is just old and loud. Time to retire with honor.
Flew this plane from JFK to Madrid (6.5 hours). Seat was a bit narrow and short for a big guy like me. I'm 6'2 and about 330 lbs. Couldn't sleep coz it was narrow, but seating in a relaxed position to watch a movie was really comfortable. Dinner was awesome! I pre-ordered the Filet mignon and it was amazing. Sadly, breakfast was really bad. Headphones are bose noise-cancelling and really good. The crew were great. My aisle was served by one of the most kind, nice, sweet and atentetive FA I've ever met. What a wonderful experience that was. In conclusion, I can't complain to much, however, I would try to avoid this plane in the future. Same crew on the A330 or 777 would be perfect!
Virtually all the B, E and H economy seats have very large entertainment boxes under the seats filling nearly 40% of the underseat space. It's uncomfortable finding a place for my legs there.
Unbelievable that American operates planes on intercontinental routes that have no invidual media centre (a screen in the seat in front ot you) in economy! Cmon guys!