Although I agree that the angled configuration of the business class seats does put the one arm rest at an odd location and the space can feel a bit tight, the angled and enclosed configuration also gives this very tall, 6'4" guy the space to bend my knees while sleeping -- without the risk of them being smacked by a cart in the aisle or bothering the person in the adjacent seat. I've flown this plane in both MCE and business and will take either over the old 777-200's. The seats are far more comfortable and the entertainment system is better. My only complaint is in sympathy for the people in the regular main cabin -- AA should be ashamed for going 10 across with a 31" seat pitch!
The air/con is pretty loud on the ground, but fades away with the typical airflow in flight. The Bose sound-canceling headsets do a good job of eliminating that noise though. Take note that the Bose headsets provided have a special 3-pin plug that only powers the noise-cancelling feature when its plugged into the aircraft receptacle, so they don't work in any of your typical personal devices (laptop, iPad, etc). I ended up using my own in-ear buds, and then putting the provided Bose around-the-ear headset on. Worked great.
I was in seat 10F. Main cabin extra. This seat is the one to get. There so much more legroom in this seat than regular economy class and you can really tell. I am 5' 7" and I had enough legroom to recline the seat and stretch my legs out all the way under the seat next to me. When the seatback is fully down, you have a two full window view. Very nice,new, and comfy seat. If you can afford it... GET THIS SEAT
The available space in business class is marginally bigger for the window seats, due to an additional space between the seat and the window. In the interior aisle seats this does not exist due to the fact this space is occupied by the adjacent seat. The new seat feels a "little" more claustrophobic, but is a small price to pay for a fully flat bed. That said I was very disappointed in the food on offer.
I agree with the comments regarding the business class "mini-cabin" of rows 3 and 4. The overhead A/C unit is very loud, however, this is more noticeable on the ground. Once airborne the noise tends to blend in with the outside air noise. The location of the galley is also very disturbing, especially if on an overnight flight and you wish to sleep. There is a lot of activity going on there, and it's hard to miss the noise even with earplugs or the Bose headphones. That being said, the seats in Business are an unbelievable improvement over their previous product. Also note that the Business Class restrooms near the front of the cabin (by the galley/walk-up bar) are much nicer than the Business Class restrooms at the rear of the cabin. The ones in the rear are standard economy style, even though they are clearly part of the Business Class cabin.
The new configuration is torture even in the priority seats. AA has managed to add an extra seat making them unbearably tight. Im a small person and couldn't even read a magazine without disturbing my row mates. A couple of positives. Better seat pitch in the premium coach. It does offer a power and usb port but theres really no way to use a laptop. Even my ipad was stretching the space limitations. Seat 16c should be marked as yellow. Each time someone walked past they would bump the monitor, knocking out of viewing angle. Overall, an awful experience
I made the 10 hour flight from DFW to Sao Paulo, Brazil in main cabin extra seat 17J. I'm just under 6'3" and was able to sleep a bit, but the main cabin extra still felt claustrophobic and cramped. Granted it surely must have been better than economy. The overhead bin situation didn't help. They were worst I've ever seen on an airplane - seemed smaller and were awkward to open and close even for someone as tall as me. The bathrooms and mood lighting were nice though
This is the most comfortable plane Ive been on. I am a gold member and was given seat 17A. I had plenty of leg room and the seat was very comfortable. I will always try to get this aircraft when making long flights.
Legroom and entertainment system were good. However i disliked this seat (and the plane) intensely. The tray table is placed very low, on top of your knees, making it difficult to eat and impossible to move your legs while it is down. Leg discomfort is increased by a curve on the edge of the seat cushion that compresses the back of the thighs (i am a 5ft 10in woman who weighs 160 lbs, I am not huge). Has AA not heard of DVT? When i leaned the seat back, there was no lumbar support and i developed a horrible twist in my back. I am a Gold member and usually sit in 31B on the old 777 plane. That is a MUCH better seat.
beautiful plane!.. although row 3 & 4 in business appear to be "cozy" on the seat map, skip it and go back to the main part of the business class cabin.. the noise from the galley area is endless- for 7 full hours-- constant slamming of cabinets, clanging of dishes and crew chat.. bathrooms are hugely improved.. snak bar area is a huge win.. international wi-fi service is awesome.. overhead bin storage is very spacious-- can take oversized bags easily.. armrests are awkward-- due to angled seat configuration, one is much further away than the other.. awesome privacy within/between seats..
Rows 3 & 4 are in a separate cabin which feels a bit more cozy. 3A & J only have 1 window each whereas most other seats in Business Class on this new 777-300ER have 2. Not a big deal however, there is an A/C unit in the ceiling above this section that is very loud. Also, the Business Class galley being just aft of row 4, it can be a bit noisy especially if you have a crew who enjoys slamming cart and cabinet doors. I've flown in the regular Business Class cabin and would highly recommend it over rows 3 & 4.
Entertainment system was great. Lots of choices for movies and TV. Seat was narrower than the other 777. Tray table has to be carefully pushed in before folding up to latch. It was always a problem. Interesting lighting / different colors used during flight. Bathrooms seem roomier and I could stand up without a problem. I am 6 ft. 1 in.