Asiana Airlines

4.2
448

Asiana Airlines Fleet


507 Asiana Airlines reviews

6/30/2019 V Issac

✅ Trip Verified | Manila to Chicago via Seoul. Ground crew in Manila are approachable and knowledgeable. The flight crew from Seoul to Chicago are efficient but I noticed that they don't often serve juices/drinks during the midflight especially when the lights are dimmed. You need to call their attention if you need drinks.

6/1/2019 X Chen

✅ Trip Verified | Seoul to Singapore. I am appalled that with a 2 year old daughter we were not given the priority to board first. This resulted us bashing through the seats with passengers already settled down, especially those by the aisles as my belongings might have hit you while I navigated through the chaotic cabin. I sin...

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5/28/2019 N Darmish

✅ Trip Verified | Seoul to Beijing. Disappointing flight crew. Very nice but not assertive in getting bags in the overhead. They would repeatedly allow passengers who objected to bags being reorganize prevail causing our already late flight to be further delayed.

5/6/2019 R Dawe

✅ Trip Verified | Kansai to London via Incheon. Disgraceful bag drop scenes at Kansai airport, even having checked-in online and printed our boarding passes - 50 minute queue with only four bag-drop desks open for two flights. New, quiet aircraft with comfortable seats. Service adequate, food poor. No alcohol on first flight fr...

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4/12/2019 K Hargill

✅ Trip Verified | I actually cannot review the flight because I did have to cancel my ticket but I had such an amazing experience with their customer service I had to review them. Also I immediately booked a new flight through them so I can update this next month when I do fly. I am not sure if this is the best airline or I wa...

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3/29/2019 Abdallah E, Airbus A380-800 (388) seat 73A

Asiana A380 - This seat does not have the storage facility on the side (it is permanently locked), which is unique to the A380 Economy Upper Deck Cabin

3/23/2019 Abdallah E, Airbus A380-800 (388) seat 22K

Nice flat bed set and great service, only downside was economy passengers sneaking into the business cabins ( there are two up stairs) when the lights are dimmed and using the facilities. They have to walk through to two galleys with closed curtains to this, the crew don't seem to stop them, they stumble around the darkened busi...

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3/23/2019 Julian W, Airbus A380-800 (388) seat 23K

Everything was great, great service, comfortable flat bed seat. The only down side was economy passengers sneaking to the business cabin to use the washroom and lounge, they stumble around in the darkened cabin after lunch/dinner service waking people up as they fiddle around with the closed curtain. The have to walk through two...

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3/20/2019 B Deniz

✅ Trip Verified | Great experience from start to finish. Check-in agent very polite and efficient. Priority given for security checks. They use the Air New Zealand lounge, great one with lots of food and beverage choices, great seating spaces. Boarding a bit late due to weather conditions at SYD airport. Once on board the A380 f...

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3/18/2019 W Garahan

✅ Trip Verified | Seoul to Jakarta. Quite attentive service, One of the friendliest and most courteous stewardesses. Plane seemed a bit old. Their screen is old and definitely need upgrade. Food quality is amazing.

3/10/2019 S Koo

✅ Trip Verified | Hong Kong to Incheon. I have been a loyal Diamond member of Asiana Airlines for many years. I believe Asiana's strategy was to sell front and exit row to compete with rising LLCs. This time, I travelled with my wife and my 9 month old daughter. The 3 of us are already registered as family members. When we arri...

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2/5/2019 G Chinn

✅ Trip Verified | Sydney to London return via Seoul over the Christmas period. Outbound flight into Seoul does not connect to London, meaning an overnight stay is required. We made a two night city break of it. All four flights were on time. Good standard of customer service throughout flights and meals were acceptable. Seats r...

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2/1/2019 W Chai

✅ Trip Verified | Singapore to Seoul Incheon. First time flying with Asiana Airlines. Overall quite happy with my flight with them. Quite attentive service with the rare soft skill that many airline crews (Western) are lacking. One of the friendliest and most courteous stewardesses I've seen. Plane seemed a bit old, not complet...

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1/8/2019 Tshung Ching Tay

✅ Trip Verified | Seoul to Shanghai. Asiana Airlines check in counter is located at Seoul Incheon International Airport Terminal 1. A ground staff approached me when I attempted to check in at the kiosk. However, the check in process wasn't successful and therefore I have to proceed to the check in counter for this purpose. Unli...

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1/8/2019 Tshung Ching Tay

✅ Trip Verified | Shanghai Pudong to Seoul. The check in process was extremely efficient. Boarding priority given to passengers with special needs, business class as well as elite frequent flyer member. The cabin crew were at the door of the aircraft to guide passengers to seats. Asiana Airlines is renowned for its high quality...

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1/7/2019 V Marssen

✅ Trip Verified | Fantastic Crew from Frankfurt to Seoul. From Seoul to Frankfurt (December 20) was also very pleasant, but I especially enjoyed the cabin crew from Frankfurt to Seoul on January 2nd. Food was good and sufficient, plenty of drink offers. Baby food was plenty and perfect (I could save some for throughout the flig...

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1/2/2019 Paul Chandler

✅ Trip Verified | London to Manila via Seoul. I was impressed with Asiana from the start, being able to check in luggage some 6 hours before the flight from Heathrow meant i was able to go into departures and wait there. 23kg allowance was also welcome. Boarding process was a little different with no row numbers being used to s...

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11/30/2018 S Darwen

✅ Trip Verified | Seoul to Los Angeles. This is my 9th time flying business class with Asiana Airlines. But during this last flight, I didn’t feel like I flown a business class seat. Only 2 washrooms were available for business class passengers which were small, the 3rd washroom was for FA staff use only! The meal service was ...

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11/30/2018 charles berlin

✅ Trip Verified | Seoul to Manila, a 3.5 hr flight. The A330-300 was archaic, horrible 1st generation shell seats. This is the same seat that is on the Boeing 747-400, simply awful, narrow making it impossible to sleep on your side. IFE was virtually non-existent. Food was marginal. Service was okay.

11/17/2018 H Yang

✅ Trip Verified | Seoul Incheon to Los Angeles. I bought the tickets from Asiana to be on the A380 with double deck, but was put in a much smaller aircraft single deck. For the 12 hours flight this was the most uncomfortable, seats are to be upright to be having food; there were no rooms for legs, etc. For a long flight, not abl...

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