Cathay Pacific


Customer reviews

8/3/2019 Abdallah E, Airbus A350-900 (35G) seat 60A

Window seat with ample room. Can be a bit tricky to exit when 59B has his TV pulled out or legs stretched out. More then enough room to stretch legs, however the underside of the seat is blocked, this can bother when sitting upright. Having the window is a big plus. Can comfortable rest head.

8/1/2019 SeatGuru User, Boeing 777-300ER (77H) v1 seat 72A

This is a 2 seater on the 777. It is quite comfortable especially for couples on a full flight. I also like that you can pit things under your seat. The recline is pretty good.

8/1/2019 Chris TAYLOR, Airbus A350-900 (35G) seat 33C

Comfortable for the class. Cabin service no better than SIA standard economy. First preference meal not available on either MEL-HKG or HKG-AMS.

7/30/2019 Michael Schade

✅ Trip Verified | Adelaide to Bangkok via Hong Kong. Both flights on time, with the good service. Seats were comfortable and food was decent. IFE had a great choice with decent size touch screen. As a One World Platinum member, the lovely Purser made sure that I was comfortable all the time.

7/29/2019 Gareth Lloyd

✅ Trip Verified | Barcelona to Hong Kong with Cathay Pacific Airways. This flight did not live up to expectations promised by the 'Go Beyond' advertising. Boarding was efficiently managed although the flight departed nearly an hour late. As a regular long haul traveler I look forward to the airline food and normally choose the A...

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7/29/2019 Mark Landingin

✅ Trip Verified | Dubai to Manila via Hong Kong. I have always been a fan and loyal customer of Cathay Pacific and been happy with the level of service and product. However, earlier this year, I flew with Singapore Airlines, economy, and there I experienced a superior economy class service and product. From IFE panel and conten...

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7/28/2019 Graeme L, Airbus A350-900 (35G) seat 47A

Pros: You won't bother anyone behind you when you go full recline; you don't get the back massage you do in other seats in economy from the person behind you putting things in their seat pocket, you get the benefit of the lower altitude A350 pressurization and higher cabin humidity; the IFE screens are new and possibly larger ...

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7/28/2019 Chun Sing Poon

✅ Trip Verified | Hong Kong to Copenhagen in 2018. The seat is quite comfortable. The space isn't too narrow and the headrest is soft and comfortable. The personal television is large and there is many movies, TV, music and games provided. The personal television can clearly show where are we and the basic info. of the plane(s...

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7/28/2019 Sally Rodgers

Not Verified | Gatwick to Melbourne via Hong Kong. Have travelled on Cathay every two years or so on this route in business class. Surprised and disappointed to be told on boarding at Gatwick that pyjamas are no longer supplied in what is clearly a long haul overnight flight. A stupid cost cutting measure that trashes Cathay's ...

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7/25/2019 T Chan

✅ Trip Verified | London to Hong Kong. I was able to get a last minute ticket to Hong Kong with Cathay Pacific Airways and it was very good price. The pro is 4-5 flights a day from Heathrow to Hong Kong and onward to many Asian cities. Service and product is consistent. However for a premium economy passenger (I often fly their...

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7/24/2019 Abdallah E, Boeing 777-300ER (77K) v5 seat 33F

This was the last row in premium economy and this particular seat has a mechanical box on the floor directly in front of this seat. It is also situated so that the space for operable 'foot rest' is impeded on the left hand side. So your left foot will not be able to comfortable rest on the left side and you have to hang your f...

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7/24/2019 Abdallah E, Boeing 777-300ER (77H) v1 seat 33F

This particular seat was actually in the last row of Premium Economy. It has a mechanical box of some sort on the floor directly in front of this seat.., that interferes with the foot stand that lowers in front of you. Because it is partially blocked by this mechanical box, your feet are not able to rest comfortably on the foo...

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7/24/2019 Amon Sanniez

Not Verified | Singapore to London via Hong Kong. If you are going to pay more for travel, you might as well fly business. Seems when you are in Premium Economy, you are still just another passenger. I am not a fussy flyer but to be told i could not use the business class washroom on a long haul flight albeit the closest to PE ...

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7/23/2019 S Gorton

✅ Trip Verified | Dubai to Hong Kong. Want to be robbed in business class? Then let me recommend Cathay Pacific. Apparently this happens enough that showing people kindness and compassion does not matter to crew members as demonstrated to me when my purse was stolen from the business class bin where the flight attendant put it ...

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7/18/2019 G Barton

✅ Trip Verified | Cebu to Los Angeles via Hong Kong. I have no issue with the service in the cabin. However, this is the 2nd time I flew with Cathay Pacific and both times were delayed screwed up my hotel reservations and plans for work. I purchased the higher price so that I don't have to have a long layover but end up staying...

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7/14/2019 P Cayne

✅ Trip Verified | My first experience on Cathay Pacific was horrific. I waited in line for 2 hours at JFK to board flight 841 to Hong Kong (with a connection to Koh Samui) that was scheduled to leave at 10am on Wednesday June 26th while the gate attendant kept saying there was a minor technical delay and we would be boarding in...

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7/13/2019 Robert Watson

✅ Trip Verified | Hong Kong to Cairns. Very poor premium economy service. This was the worst inflight service I've ever experienced. Took two hours for food to arrive on a relatively short 6.5 hour overnight flight. When it did arrive it was abysmal. Very small portion, bland, and overly salty tomato sauce on dried pasta. Not e...

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7/12/2019 Graeme L, Airbus A350-900 (35G) seat 41A

Seat 41A is in the first compartment of the Economy Class seats. It is a window seat with one window about even with your knees. There is a cabin panel that protrudes into your shoulder space making the seat seem even narrower than it really is. The pitch seems less than the 777, as when the person in front of you goes full r...

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7/9/2019 F Pirkeel

✅ Trip Verified | Johannesburg to Hong Kong, Boeing 777-300 ER. It was my first international flight to Asia especially, Hong Kong. The cabin crew was the friendliest and the service on board was amazing. Fortunately for me, I had no other passengers seated next to me and it was so comfortable and relaxing throughout my longes...

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7/1/2019 Azelda Crosland

✅ Trip Verified | Sydney to Dubai via Hong Kong. At my Sydney bag drop, I was fortunate to be advised at check-in by the most engaging, informative supervisor. Time was taken to explain my seating. advice re: my HK layover etc. Her kindness was appreciated. Sadly that was the end of any memorable Cathay experience. It was a full...

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