Cathay Pacific

3.7
1,282

Cathay Pacific Fleet


1556 Cathay Pacific reviews

4/10/2019 S Warstin

✅ Trip Verified | Perth to Hong Kong. Very disappointed with the overall experience on this return trip. The service was very slow and there we several of us who missed out on meal options. There was also a lack of water in the cabin, staff were not very attentive. The seats are some of the most uncomfortable I have experienced...

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4/6/2019 N Jung

✅ Trip Verified | London to Taipei via Hong Kong. This was my first time flying Cathay Pacific after many years. Cathay used to be a very reliable and consistent airlines but it has gone downhill even in the business class. The booking process was very smooth and the CX website was well designed (although they were doing syste...

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4/4/2019 D Webb

✅ Trip Verified | Denpasar to Gatwick via Hong Kong With Emerald status check- in was speedy and efficient. The lounge Cathay use in DPS was abysmal, felt more like a foot massage salon, very poor.The seats on the A330 are far inferior to those on the the A350, I was lucky enough to change the seats to an exit. Crew on my side ...

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4/4/2019 D Webb

✅ Trip Verified | Gatwick to Denpasar via Hong Kong. Check- in staff at LGW were very efficient and friendly and as an Emerald one world card holder they managed to keep the middle seat empty between my friend and I. Onboard the A350 has to be my favourite aircraft, air feels fresher and Cathay has a light and airy economy cabi...

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4/2/2019 Jenny, Airbus A350-1000 (351) seat 21G

I flew from Hong Kong to Osaka, although it was less than 4 hours flight time, we chose to fly Business class. the seat was very comfortable and could lie down completely, it was a midnight flight but i had very good quality of sleep for around 3 hours.

4/2/2019 B Han

✅ Trip Verified | Cebu to Hong Kong. This airline downgraded our redemption ticket for the second time from premium economy to economy. This is how they reward their loyal customers. They don’t even care how to make it up to you. Customer service is poor. Would not fly this airline again.

3/31/2019 P Huang

✅ Trip Verified | Seoul To Hong Kong. This flight is 1 of 3 for my journey home to Sydney. The Ground team during check in were very helpful, checking my bag through to Australia as I had a separate ticket from Qantas. Security and Passport control was fast and efficient at Incheon leaving me a good amount of time to explore, e...

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3/29/2019 Brian lewis, Boeing 777-300ER (77G) v3 seat 31C

Flight 458 HKG to HND Was after PE from PER to HKG overnight on A350 pretty much the same as this review This was “Premium Economy “ Not very Premium at all Boarding you wait till probably 100 various Marco Polo people get on board..then board with the lowest Marco Polos..same on all their flights very irritating This Was an exi...

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3/29/2019 Pragha Kanthakumar

✅ Trip Verified | Seat comfort: The new 3-4-3 seating installed in the B777 flying between Colombo and Hong Kong, and Hong Kong and San Francisco was quite uncomfortable for long haul flights. The leg room was very limited, and shoulders were constantly touching the person seated next to me. Economy class had very narrow aisles ...

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3/28/2019 Abdallah E, Boeing 777-300ER (77H) v1 seat 32C

Left side seats in Premium Economy may be bothersome when you must reach lavatory located on right side only. You may go over row 45 to pass to the other aisle twice or someway disturb people in row 30 passing in front of them when no bassinet is open.

3/26/2019 S Kahavin

✅ Trip Verified | Hong Kong to Bangkok. An 8pm flight is reschedule to 8.20pm notification via email. Queue opened at 7.50pm but boarding has not started until 8.17pm. When asked of announcement at 8.10pm, the staffs indifferently replied they have not received any confirmation by the pilot. After advising they should do someth...

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3/25/2019 Kevin vo, Boeing 747-400 (74A) seat 92A

Nice service and in flight entertainment ok food but still nice and cool upper deck

3/25/2019 P Huang

✅ Trip Verified | Hong Kong to Seoul. Though the flight departed at an inconvenient time (in my opinion), it was a decent offering from Cathay. As I was in transiting in Hong Kong for 7 hours, it was a relief once we were on our way to Seoul. The Cabin Crew were polite and professional, looking out to assist customers wherever ...

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3/21/2019 Avelino Estrella

✅ Trip Verified | Manila to Hong Kong with Cathay Pacific Airways. The flight attendants were very friendly and attentive to all our needs. Although the food is not as great as this is a short haul flight, the entire flight was enjoyable.

3/18/2019 Abdallah E, Airbus A350-900 (35G) seat 40D

I think this model's Economy Seats are good than A330-300 . Because they were new.

3/18/2019 C Han

✅ Trip Verified | Newark to Hong Kong. This is the airline with the worst customer service that we have ever experienced. We were travelling to attend a wedding. We drove 3 hours to the airport with no indication of the airline being delayed or diverted. After parking and arrived at the departure hall, we were approached by the...

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3/18/2019 Rish Datta

✅ Trip Verified | Hong Kong to London. First time trying out the new style dining with a newspaper style menu. I like the way in which the menu is specific to the route. There were more food options which is always nice. The food presentation was excellent and far better than the old style food brought on the trolley. I liked t...

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3/17/2019 C Saleros

✅ Trip Verified | Newark to Hong Kong. Booked flight in October 2018. Arrived to airport with plenty of time, after verifying flight status. After a half hour wait ground staff went around distributing a flier with phone numbers in Hong Kong and Vancouver. It was 11:30 at night (CX 899 scheduled departure was 1:30 am).. We were...

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3/10/2019 R Meesen

✅ Trip Verified | Sydney to Zurich via Hong Kong. The crews on both flights were fantastic. They went our of their way to make the flights a pleasure. I ordered a special meal and it was delicious. The seat was comfortable and the duvets warm. I cannot say much about the entertainment system because I was listening only to clas...

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3/10/2019 P Gawalna

✅ Trip Verified | Hong Kong to Mumbai. I was not allowed to carry my guitar in cabin by Cathay Pacific crew during check in. I was told to check-in guitar, which I did not want to as guitar would be broken or have scratch. I had previously flew with guitar in more than 6 aircraft companies, they were really friendly and never s...

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