China Eastern Airlines


China Eastern Airlines Fleet

678 China Eastern Airlines reviews

6/30/2019 Mandi Benedict

✅ Trip Verified | Shanghai to San Francisco. This was my worst flying experience. On our way to Thailand, our flight was delayed in San Francisco causing us to miss our connecting flight in Shanghai. No big deal we thought, until we got to the ticket counter and the guy working was trying to blame us for missing our flight. I t...

Read More
5/26/2019 B Mallon

✅ Trip Verified | Flew with China Eastern from Gatwick to Bali via Shanghai and back to Heathrow. Flight from Gatwick was poor compared to the flight back to Heathrow. On the return leg the food was good and flight attendants attentive. However, the flight from Gatwick could be much improved. We were served food within an hour ...

Read More
5/24/2019 S Camaphon

✅ Trip Verified | Chicago to Bangkok via Shanghai. I am a physician, normally fly at least 1-2 times/year, for volunteer medical/surgical mission work. I used China Eastern airline for the first time, flying out Jan 30. I had problem at the airport when checking in, which never before in my traveling experience. My passport has...

Read More
5/24/2019 J Meers

✅ Trip Verified | This is a generic review for China Eastern. As usual, I need to add 30-49 minutes on each keg at both each airport because Chiba Eastern is too cheap to pay for an actual gate. 85% of the time when flying on MU you will need to take a bus to and from the aircraft which causes so many additional delays.

5/22/2019 L Marsh

✅ Trip Verified | Cebu to Chicago via Shanghai. This was the worst flight I have ever flown. The staff was not very friendly. The food was terrible, and this has been the only airline that didn't have me verify your food choices before the flight. I was told that I needed to have done that before somehow (never has this happen ...

Read More
5/22/2019 G Marsten

✅ Trip Verified | Toronto to Cebu via Shanghai. I stayed up the night before my flight, petrified of of the terrible reviews I was reading. It wasn't a bad experience, well worth the price of my roundtrip from Canada to the Philippines with a quick stopover in Shanghai. You can't expect premium service for bargain prices, but I...

Read More
5/18/2019 C Garlan

✅ Trip Verified | Kuala Lumpur to Toronto via Shanghai. Absolute worst. Booked a flight with China Eastern for May 16th (Kuala Lumpur 2a.m. To Shanghai arr 7:30a.m./Shanghai midday to Toronto 2:25pm. That same day). I then booked a independent ticket to my final destination Montreal couple hours after my planned arrival in Toro...

Read More
5/16/2019 Guangya Xu

✅ Trip Verified | Beijing to Dongying. It's a short domestic flight in the evening. Shouldn't expect a lot for 1 hour flight in single aisle aircraft. It's good that they still offer desserts and drink in business class. But the cabin was outdated, entertainment screen are smaller than most economy screen in intercontinental fl...

Read More
5/14/2019 S Gatiris

✅ Trip Verified | Shanghai to Rome. For economy this is was a very pleasant journey. Had a seat by the exit which allowed for plenty of leg room. Hostesses were all friendly. The IF system could do with a refinement as the volume wasnt good and the choice limited. Also the food was not great but ok overall.

5/10/2019 Zeke, seat 6L

Point of clarification: Shanghai Air (FM) is owned by China Eastern and we were on a Shanghai Air flight with an identical seat layout however there is no listing here for them. We were on a DL codeshare and could not set a seat selection from FM directly but had to go through DL and only within 90 days of the flight. My wife a...

Read More
5/7/2019 W Robert Kmen

✅ Trip Verified | Beijing to Hong Kong via Shanghai. I had modest expectations for these flights with China Eastern, but I was pleasantly surprised. There are still vestiges of the airline's struggle with the smoking culture of China. - they seem to have managed to quash the habit of the flight crew to surreptitiously smoke, bu...

Read More
5/4/2019 G Tang

✅ Trip Verified | Kuala Lumpur to Toronto via Shanghai. The worst airline ever. KUL to PVG May2 and PVG to YYZ May 3. They lost my check bag on the first flight, and on the second flight they have cancelled my pre-booked seat. When I talked to them, the attitude is, I will simply give you a seat, take it or leave it.

5/2/2019 Jan Brice

Not Verified | New York JFK to Beijing via Shangai. My experience was very good for the flight itself. Boarding was easy, crew was friendly, the plane looked new and very clean and the food was surprisingly good! We were 2 hours late leaving JFK with no announcements as to why (turned out the weather in Shanghai was bad where w...

Read More
4/30/2019 PK Mishra

✅ Trip Verified | Our ticket was from Beijing to Delhi, flt no MU563 dated 28 April 19. We checked in at Beijing, counter staff couldn't tell us whether flt to Delhi via Shanghai was on the same aircraft or a change at Shanghai was needed. Single Boarding pass was given from Beijing to Delhi with seat nos. My seat no was 38H. Ai...

Read More
4/23/2019 T Polson

✅ Trip Verified | Shanghai to Sydney. Absolutely rude staff at the check in. We were travelling as a couple and were given two seperate seats 30 rows apart. We asked staff to see if they could reunite us given that my wife was pregnant and I couldn't leave her alone for the duration of the flight. Staff were very reluctant to h...

Read More
4/22/2019 Rory Moore

✅ Trip Verified | SYD-PVG then AMS-PVG and PVG-SYD (three long-haul flights) over Feb and March. Each flight left and arrived as scheduled and was a pleasant experience with friendly, helpful cabin crew. Meal options (4) were each very tasty (especially the Asian options) and alcohol generously served throughout the flight. An a...

Read More
4/20/2019 Jill Hansen

✅ Trip Verified | Kuala Lumpur to Shanghai. 48 hrs into our hazardous experience trying to get home, I wish I had known about China Eastern Airlines. My husband and I arrived in Kuala Lumpur on April 18th around midnight to catch a connecting flight on our way home from vacation (leaving Borneo headed for Reno, NV). Our connect...

Read More
4/20/2019 A Hubert

Not Verified | Shanghai to Melbourne. MU737 on 19th April 2019. Total chaos at check-in. Ground staff was not able to manage the queues. Arrived at checkin gate 2.5 hours prior to departure, almost missed the flight

4/7/2019 S Bee

Not Verified | Yangon to New Zealand via Kunming. Do not fly to NZ on this airline. You have to get de-embark and reembark in China and Sydney, luggage and all. China is a terrible place to fly through, rude, officious, uncomfortable and unpleasant.

4/4/2019 L Kin Keung

✅ Trip Verified | Kunming to Shenzhen. My wife and I went up to Check-in Counter E36 at about 7:15 am on 2 April, about 3 hours before the time of our flight --- fortunately. After checking our China permits and HKSAR passports, the lady told us that the reservation list did contain our names. But the corresponding numbers for ...

Read More