China Southern Airlines


Customer reviews

10/21/2019 Xiaoyang Chen

✅ Trip Verified | Fuzhou to San Francisco via Guangzhou. Excellent flight experience, cabin crew done a very good job about their work! I slept very well during the flight, and enjoyed two delicious meals.

10/19/2019 M Tang

✅ Trip Verified | Guangzhou to London. I have travelled with China Southern on this route for many years and have been extremely pleased with their level of service and standard of food. The air hostess on board work tirelessly to bring passengers water/beverages as well as snacks through the flight. They are friendly, helpful ...

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10/15/2019 Q Zhu

✅ Trip Verified | Guangzhou to Adelaide. This flight is the most satisfied that I took this year. The cabin crew are warm and earnest. The food on the flight is delicious. The whole trip gave me a very comfortable feeling. Thank you for the excellent service.

10/7/2019 Amy Lei

✅ Trip Verified | Travelled with my toddler son from Melbourne to Rome via Guangzhou. Melbourne to Guangzhou the flight attendants kept asking me what I need, and helped me with the formula for my son and taking care of him when I went to use the lavatory. My stroller was checked and tagged to Rome, so I got a little preoccupie...

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10/6/2019 YING FOON NG, Boeing 777-300ER (77W) seat 25D

It was the first time that I had the chance to have a premium economy class seat. I found it very comfortable for the long trip! Good job, Thanks to China Southern Airline!

10/1/2019 Yu-Hsiu Chang

✅ Trip Verified | Taipei to Shanghai Pudong and return. Flight attendants are nice and helpful. The meals were delicious and fresh. The seats are comfortable. I enjoyed both flights.

9/30/2019 S Denika

✅ Trip Verified | I experienced a very unpleasant journey from Guangzhou to Melbourne (QF330 on 28 September) with very unhelpful staff. I was carrying my 8 moth old baby on my lap for nine hours and the staff didn’t bother to help me to even buckle my infant seat belt. When I asked for water the girl refused twice saying we a...

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9/29/2019 Chi Liu

✅ Trip Verified | Vancouver to Guangzhou I was in Economy class and the traveler next to me kept bothering me during the beginning of the flight. When I report the issue to crew, they helped me switch seat. When I asked for extra meal, they offer me a full plate. The crew enlightened my trip and I am looking forward to fly with...

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9/20/2019 Eason L, Boeing 737-800 (738) v1 seat 33K

Premium econ is ok!!

9/20/2019 Kate Liu

✅ Trip Verified | Singapore to Melbourne via Guangzhou. I booked special meal (only fruit) online. My meal onboard was delicious but I still felt hungry after I finished. A nice attendant brought me more fruit and salad. The seat was ok, it got pretty decent leg room, but the cushion towards my neck was kinda firm. WiFi was ava...

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9/20/2019 Pengyi Lyu

✅ Trip Verified | Wuhan to London. The cabin service was excellent and friendly. The seats are fine because of the footrest and headrest. But the entertainment system is too outdated. The touchscreen is not sensitive and accurate. And the map gives too little information that interests aviation enthusiasts. But there are many f...

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9/16/2019 Wu Xiuyu

✅ Trip Verified | Melbourne to Guangzhou. The cabin environment is clean and quality service and friendly service of stewardesses make me feel very comfortable. The staff gave great help to a mother who was alone with the child. Diet advice. Chicken and rice are a little salty. In short, it was a very satisfactory flight.

9/14/2019 Chen Yi

✅ Trip Verified | Melbourne to Nha Trang via Guangzhou. Melbourne to Guangzhou, was on an A330. Though the seat cushion was a little bit too firm, I had a good rest. In-flight W-Fi was available but application needed prior departure. So I spent quite some time on movies. It was a good collection. Flight attendants were patient...

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9/14/2019 Yao Wei

✅ Trip Verified | Amsterdam to Beijing. I order the special meal from the APP of China Southern Airlines, after 20 mins of departure, the staff took the food that I order to me. Other cabin service is good which includes providing the hot towel, the comfortable cabin, entertainment equipment and so on. I would thank the crew wh...

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9/10/2019 Li Yi

✅ Trip Verified | Melbourne to London via Guangzhou. Booked duty free products prior my travel and picked it up on my second flight, from Guangzhou to London. It was convenient and came with a 20% discount. I applied inflight WiFi on both my flights using mileage. The internet speed was not impressive. Food and drinks were alri...

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9/4/2019 D Campbell

✅ Trip Verified | Guangzhou to New York JFK. Great flight. Service on flight was exceptional. Clean cabin. Aircraft left on time and arrived early. The seating is spacious and very comfortable.

8/31/2019 Jing Dong

✅ Trip Verified | Guangzhou to Melbourne on 29th August I had wonderful experience. Good hardware especially inflight entertainment. Many movies to choose. Though sometimes not working and IFE needed to be reset. I recommend Chinese style food onboard. I feel the quality of food is good. Staff were very helpful and hardworking.

8/29/2019 Yu Hao

✅ Trip Verified | Sydney to Shenzhen, Very smooth flight, we took off late but arrived almost as scheduled. Food was good, I had two meals on board, the first one was served about an hour after taking off, and then the lights were off for about 4 to 5 hours for us to sleep at night, the second meal was breakfast. You could choo...

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8/25/2019 H Carfen

✅ Trip Verified | New York to Vientiane via Guangzhou. Part of the problem is that I booked through Expedia. I spent more time on the phone about this booking than any other flight. Expedia refers the customer to the CZ website to manage the flight, seat selection, meals, etc. But the website will only open to customers who hav...

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8/25/2019 Junhua Shao

✅ Trip Verified | Wuhan to San Francisco. I would recommend flying with China Southern Airlines. The cabin crews are the best. It was the time I fallen in sleep and I didn’t get my dinner, and they supplied it to me immediately. They are very kind and careful. I'll choose it again!