Airplane Boeing 747-400 (744) EL AL has 4 classes on board with total of 403 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|first||79||21||2 - 3||8|
|business||76 - 77||20||10 - 79||47|
|economy seat plus||36||17||21 - 25||34|
|economy||31 - 33||17||26 - 60||314|
The upper deck of the El Al B- 747-400 i devoted to business class. We recently used upper deck business class seats to fly from Tel Aviv to JFK. The found the upper deck cabin more intimate and pleasant than the much larger cabin on the main deck. The meal and liquor service was very nice with two meal choices and both alcohol and wine available. The service was very pleasant and efficient. Two areas of concern: (1) There was not room in the upper luggate compartment for my computer case and the crew had to store it for the entire trip and (2) some of the at-seat video equipment did not work. Onr felt that the plane could have benefitted from a refurbishing.
One of the worst international flights I've ever had the displeasure of taking. Only options for food are Kosher and they only serve water/coffee/tea with no option to buy alcohol other than red wine. IFE system in the seatbacks is poor and was not functioning on my seat or the seat next to me. There is no wifi available on the aircraft. Security and gate agents are rude in typical Israeli fashion.
The people that answer the phones are rude and not trained very well. I get a different answer to the same question each time I call and they ALWAYS make me feel like I'm interrupting their day.The web-site is different than what they told me pertaining to the internet access.