Airplane Boeing 787-9 (789) v1 Etihad Airways has 3 classes on board with total of 231 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|first||80||26||1 - 2||8|
|business||73||22||5 - 11||28|
|economy||31 - 32||17.2||15 - 37||195|
This is my business class flight with Etihad I normally fly business class with Emirates so I will be critical of Etihad standard. The business class lounge was excellent with a small selection of hot and cold foods. Boarding was a disaster with economy and business mixed in the same long queue and only when we got to the boarding pass check point did we discover that the queues were supposed to be separate. Once On board it didn’t improve much with the cabin crew busy doing other stuff so we just found our own seats and worked it out for ourselves. The Business class seats are firm but are narrow in comparison to other airlines. The food menu and wine selection is very limited to Meat, chicken or fish. The privacy screen is excellent.
Good seat. I found the B787-9 a very quiet aircraft. The air pressure was far superior to any Airbus aircraft that I have flown
This is a very poor configuration for a long-haul flight and I wouldn't recommend using Etihad for these journeys. Three abreast is awful and the cabin is too busy. Compound this with the fact they only issue seats at check-in means you have difficulty getting a decent seat. I'd always now fly Emirates.
I caught this B787 from Perth to Abu Dhabi and then caught their A330 from Abu Dhabi to Milan. The 2-4-2 seating on the A330 was much roomier than the 3-3-3 seating on the B787 (width and pitch). I recommend that people avoid this B787 for long flights at night such as mine. The stats on this website for seat width and pitch for both planes don't reflect what I felt. The difference feels more than it looks on paper. An alternative out of Perth would be A380 and B777 flights, I flew the former (Etihad) and its almost as roomy as the A330, I suspect the B777 would be even roomier.
Leg room was ridiculously lacking, seat width is barely accommodating and service varied from good to non-existent. This plane configuration should NEVER been in service for a 14 hour flight.
Biz Class seat 11A is a nice seat, fairly private, but right in front of economy where the baby baskets are placed. Make use of the noise cancelling headsets and its OK, but when many babies are aboard it can get noisy. I suggest a seat further to the front if you can get it.
The legroom in economy seats is extremely subpar,it reminds me of US domestic seats and I would not prefer to fly it again.
Poor, poor product on the 787. Flew the first part of my journey on the a380 with etihad and was far superior to the 787. Seat was too narrow, leg room was non existant and could not recline my seat due to passeger behind being of normal human size. Claims that the 787 are quieter than other aircraft seem to be false. This aircraft should not be used for anything over 3 hours. The only saving grace was it was quipck disembarkation compared to the a380
Amazing First Class seat. Lots of privacy with the closing door and the service was second to none. Extremely comfortable and I managed to sleep most of the 14 hour flight as the flatbed and mattress/duvet were incredibly comfortable.
We were in 20A+20B on last Monday's flight EY73. This was the most uncomfortable experience we've had flying with Etihad, and surely not one we will want to repeat. Our height is not extraordinary (180/188 cm). We could count the hairs on the head of the person in front of us when they reclined their seat, they were basically in our lap. Enjoying anything on the screens is difficult when they are pushed so near to your face.
A very comfortable seat for the flight. Proximity to the galley is not bothersome in the slightest, as the crew have the heavy drapes closed at all times which are quite effective at blocking any additional noise. Given the late night departure from BNE (around 10.30pm) a fully lie-flat bed was a blessing. I have noticed that some comments have been left stating that the seats were 'rock-hard'. After coming to grips with the interactive seat controls, I was able to adjust the firmness of the cushion to suit my comfort level. Two small issues: The periodic operation of the air-pump to maintain the level of the cushions was an annoyance at first, but I got used to it. Also, try as it might the Dreamliner is nowhere near as quiet as their A380.
the aircraft map isn't entirely accurate for the 787s. I was seated in 15k from IAD - AUH and the bulkhead seat has much more room than the rows behind me. granted we couldn't stow anything in front of us, but we had an extra foot of legroom sitting in the bulkhead seat. The seats were also narrower because the tray-table and entertainment screen is stored in the armrest. The poor saps sitting in the rest of economy had to deal with some really cramped international economy seating ]
Row 5 and others are reversed seats/beds. The side seat in row 5 is as expected further away from the one window BUT the window is almost completely blocked by next row 6 window seat. I don't know whether this applies to other reversed side seats.
There is only a partial section of a window. The passenger in seat 6A gets to control the two windows in this section of the aircraft.
The flight experience with First in Etihad was amazing. Lots of space, very comfortable. Absolutely top.
Totally unsuitable configuration for a 14 hour flight. Even worse if you have an infant who will not sit still as you are pretty much confined to the seat. Having only 4 toilets in the entire economy section is a poor decision by both airline and manufacturer. This is compounded by the business class passengers who seem to feel free to use these facilities also.
Not only was this the most uncomfortable and rock hard business seat I have ever flown on, it was cramped. Staff were excellent but of course had nothing better to offer. My wife, with a bad back could not sleep for more than a few minutes dozing at a time. Cannot fly this 787 again
This was the hardest Business Class seat i have ever sat in. Watch out for bedsores on the 14 hour flight, plus 2 hours waiting at the gate.
this aircraft/configuration is totally unsuitable for a long haul (14.5 hour) flight in economy. Seat too small, inadequate legroom and very cramped and uncomfortable Terrible flight - I will not fly Etihad again on this route!
Cramped seating for anybody 5'7" or taller. Poor service - trying to use a LCC business model without the LCC discounts. Shop around and pay the extra to fly a better quality airline. This airline is great for backpackers wanting to save a bit of money, otherwise avoid.