Eurowings

2.1
276

Eurowings Fleet


310 Eurowings reviews

2/17/2019 N Marten

✅ Trip Verified | Barcelona to Cologne. The flight stopped in Toulouse as a passenger was feeling bad. The paramedics were waiting for us but the passenger left the plane walking. So the paramedics asked question about our stopping. They left after 15 minutes but we stayed 2 hours on the tarmac for no reason before taking off t...

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2/14/2019 JE Harding

✅ Trip Verified | London to Berlin. Chaotic boarding. Flight delayed. They lost my suitcase. It arrived a week later. When I approached them about the reimbursement for the clothes I had to buy, they agreed to cover the underwear. If I wanted to be reimbursed for a pair of trousers and a jumper, they demanded that I send the ga...

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2/8/2019 Juraj Spisak

✅ Trip Verified | Very disappointing. I had a 13 hour flight (Bangkok - Dusseldorf) on Smart fare but the journey was a disaster. Little leg room, no blanket or pillow provided, entertainment is extra 10 euros. The staff even go around and sell earphones for 3 euros. They are German and it felt like they were bothered when they...

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2/1/2019 Tahmina Chowdhury

✅ Trip Verified | Dusseldorf to Paris. Me and my son checked online, and the boarding time was 3:10 pm, we entered at 3:00pm, and they didn’t let us aboard and we lost our money. The supervisor was very rude and make us goes here and there. We will never use their service again. It is really unfortunate how they treat customers...

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1/29/2019 S Barton

✅ Trip Verified | I will never be flying with Eurowings again. No complaining of the 2 hour delay. No complaining about the uncomfortable seats. These things are imminent when choosing a discount airline. What I will not stand for is their completely unprofessional customer service. During my lay-over, the airline lost my check...

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1/15/2019 M Carston

✅ Trip Verified | Cologne to Stansted. Delayed in excess of 4 hours. No information given by staff at the time. Just kept us all there waiting. Complained when i eventually arrived home. I've been trying to speak to someone to deal with my case and even escalated to CEO but no response. 6 months on and still nothing. Absolutely...

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1/15/2019 M Vardin

✅ Trip Verified | Nuremburg to Hamburg. I am a frequent flyer in Germany and have a Senator status on Lufthsansa. Eurowings is part of that group, but it means nothing. They treat any flyer the same: horrible! My flight was scheduled for 20:55 and was cancelled 5 hours prior to departure. No notice of rebooking or anything like...

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1/12/2019 Ashley Yulle

Not Verified | London to Cologne. Eurowings are by far the most incompetent airline I have ever used. Unfortunately, they are one of the only airlines that fly from London to Cologne where my partner lives. 9 times out of 10 there are delays or even cancellations. The most frustrating thing is that you discover the delays whilst...

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1/11/2019 D Sabatino

Not Verified | I flew on 27th December 2018 from Mauritius to Munich on flight EW225. My father needed oxygen and assistance during the flight, I wanted to congratulate the crew of that flight. Especially the head hostess has managed to handle the situation impeccably. Thank you all. My father died, but he did not stop telling ...

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1/8/2019 F Radson

✅ Trip Verified | Bangkok to Stockholm via Dusseldorf. Cancelled our flight less than 24 hours before the flight schedule and no help whatsoever. No grounds personnel in sight. Had to make expensive international calls to their customer service only to be hung up on! There was an option in their website to reschedule but there ...

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1/7/2019 P Stertez

✅ Trip Verified | Eurowings booking from Budapest to London via Stuttgart, both flights operated by Czech Airlines. Both flights took off and arrived on time, cabin crew were kind, and I specifically liked that we could see where we were on the screens during the flight (this is not a thing for other airlines with A320s and the...

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12/31/2018 Brian Martin

✅ Trip Verified | Munich to Seattle via Cologne. On September 24, 2018, my flight back from Cologne was initially delayed approximately 10 hours, thenafter flying for 5 hours, we were told that due to the delay, the US borders were closed and would not allow us to land. We then had to fly for 5 more hours back to Cologne. No p...

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12/13/2018 Edward Hsu, Airbus A340-300 seat 14H

New Eurowings interior is nicely done, plenty of legroom Economy seats are not that comfortable, toilets darkly lit Cabin is very quiet, a big plus on longhaul flights

12/13/2018 Matthias Graetz

✅ Trip Verified | Berlin to Düsseldorf. Top service, I was too late because of traffic problems in Berlin. The airline booked ne in the next flight about an hour later for. I never expected this, very good Customer Service.

12/12/2018 R Darenso

✅ Trip Verified | London to Vienna via Dusseldorf. My flight was changed because our time is not flexible and limited we need to rebooked a different airport different times. I need to rebooked my airport parking even more expensive. Coming back flight delayed and luggage delayed for 1 day. We have small kids even more difficul...

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11/30/2018 T Keelen

✅ Trip Verified | Dusseldorf to New York. Flew with AA miles via London to DUS. As AA makes it very difficult to use miles to get back to the US, I booked a cheap one way ticket with Eurowings. Didn't expect much and that was confirmed. Also, expected some charges. Website is a joke. It is not possible to check in via that site...

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11/29/2018 Olivia Quinn

Not Verified | This airline is the worst airline I have ever experienced. I have had the privilege of being well travelled therefore many airlines but I will never ever fly with Eurowings again. Their customer service is diabolical. I have been charged £25 for trying to get information out of them. They refused me and my 23 yea...

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11/20/2018 M Maheen

✅ Trip Verified | Dusseldorf to Dresden. The flight was very punctual. Boarding procedures were completed in a very professional matter. The crew was very friendly and forward. The on-board meals were very basic. It is a simple choice between a cake or a sandwich. The sandwich tasted very fresh and was tasty. Eurowings also off...

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11/7/2018 F Moore

✅ Trip Verified | New York JFK to Geneva via Dusseldorf. I had very low expectations ahead of time, so the airline wasn't as bad as I thought. Seats were a little uncomfortable and stiff, but otherwise not awful for what I thought would be a half cost flight. I had no service at all - you even have to pay extra for coffee unles...

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11/4/2018 H Maseed

✅ Trip Verified | Dusseldorf to London. Just before boarding I got message that the flight are delayed for departure by an hour because they didnt realise that Dusseldorf airport are shut until 6am. Entered the aircraft and asked for a blanket which are a very usual things to provide but you have to buy one if u need one. Aske...

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