Finnair

Fleet


Customer reviews

4/21/2013 Ole Rizzo Jensen

CPH-HEL-PEK-HEL-CPH. Very efficient a bit reserved but friendly no fuss easy transfer in HEL. Comfortable A330 on long legs. Plane delayed one hour out of PEK due to heavy traffic that gave me only 25 minutes transfer in HEL. Made it and so did my baggage! Will definitely fly Finnair to Asia again and love the human scale of HEL...

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4/21/2013 Ole Rizzo Jensen

CPH-HEL-PEK-HEL-CPH. Very efficient a bit reserved but friendly no fuss easy transfer in HEL. Comfortable A330 on long legs. Plane delayed one hour out of PEK due to heavy traffic that gave me only 25 minutes transfer in HEL. Made it and so did my baggage! Will definitely fly Finnair to Asia again and love the human scale of HEL...

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4/21/2013 Tim Short

Amsterdam-Helsinki-Bangkok Business. Finnair get pretty mixed reviews so I was pleasantly surprised by my recent trip. The 2 hour flight Amsterdam-Helsinki was standard with the centre seat blocked but there were only 4 of us in Business so the service was attentive with very chatty crew. Lunch was hot and reasonably tasty and p...

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4/18/2013 D Frank

Three of us bought tickets from Finnair. Our connecting flight was late about 10 minutes on arrival to Frankfurt leaving us only 50 minutes between flights. We rushed from one terminal to another passing security and passport control. We were at the gate about 2-3 minutes after closing while plane was still at the gate and conne...

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3/22/2013 J Turunen

LHR-HEL-HEL-LHR. Quite shocked at the decline in services with this airline. Flights were on time. Dismayed at time of booking asked to pay for seats yet no good seats available. When checking in online all front economy rows had available seats for free. Nothing is free any more with this airline. No newspapers of course no fre...

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3/20/2013 Kim Krister

HEL-LPA-HEL. B752 is to be avoided even for 6hrs flight. Poor legroom old cabin and poor seat cushion results back ache. Catering poor. Crew ok and attentive for selling goods and refreshments. What they have improved now they don't aggressively demand passengers separate waste at table tray to make job easier for crew. Both fli...

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3/20/2013 S Laukkanen

Helsinki to Funchal Madeira and back. Aircraft seemed old and shabby. The crew very insistently coaxed us to change seats to get more leg room for my boyfriend yet in the new seats the leg room wasn't any better and we had to sit on either side of the aisle. Cold condensation water fell on me several times during the flight very...

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3/20/2013 Roger Stone

BKK-HEL-GVA-HEL-BKK in Business Class. Excellent flights in all respects especially the wonderful service food and wines and clean cabins. FAs extremely gracious and elegant and make a point of keeping eye contact. Helsinki Vantaa remarkably efficient for quick transfers and a major improvement over past years. Return GVA-HEL se...

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3/15/2013 Y Dilan

HKG-HEL-VIE-HEL-SIN. Outbound HKG-HEL sector was an old A340 (OH-LQG). This aircraft is best avoided but there is no way of finding out in advance. IFE broke down but was given a Finnair shop voucher. Flight smooth cabin clean quiet and seat comfortable. HEL-VIE-HEL on A319's. HEL-SIN was a much newer A340 (OH-LQD). All flights ...

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3/14/2013 Tapani Utunen

HEL-DEL-HEL on A330-300 in March 2013. Finnair has improved: both flights ahead of schedule tasty and filling meals with an Indian vegetarian meal option both ways good selection of IFE for a short flight (5 hrs 50 mins) on the way to Delhi and the fact that the plane leaves 10.45am on the way back to Helsinki (7 hrs) instead of...

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3/13/2013 Lassi Laukkanen

AGP-HEL. Plane was an old Boeing 757. Very small seat pitch. I paid 8 euro extra for an exit seat but behind me was a tall man which made it very uncomfortable for me. Cabin crew indifferent. Two of five flight attendants very nice and friendly chatting with passengers one male and one female FA very unfriendly. Catering poor ju...

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3/13/2013 Lassi Laukkanen

HEL-AGP. Very nice night flight. Superb cabin crew. Flight attendants very friendly and smiling. Tasty tapas plate offered. No free newspapers anymore.

3/4/2013 C Wilson

RVN-HEL-LHR. Checking in at RVN was told that we would have to wait as there was a problem. Inbound flight from HEL was delayed meaning a 45 min connection to LHR wouldn't be possible. Finnair simply rebooked us on a later BA flight meaning a 60min extra in HEL. No fuss no problem dealt with Finnish efficiency. The 60 min flight...

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3/4/2013 C Wilson

LHR-HEL early flight no problems liked the fact on arrival at HEL baggage was on the belt waiting to be collected. Only downside I would have thought a hot breakfast would have been provided on an 07.30 departure.

2/14/2013 R Marsh

Manchester-Helsinki-Ivalo first leg on flybe operated Embraers which were clean. Plane half empty on way back. Drinks selection and sandwich provided free of charge. Second leg on busy A321 with many tourists heading to Ivalo. Crew were pleasant. Overall a good experience.

2/13/2013 E Daniels

Round trip Dec/Jan HKG-HEL-LHR. Late departure form HKG due to no plane but we had a flight crew waiting for it as well left late have to say we made up some time. Would have to say that the transfer through Helsinki would have to be the easiest and quickest l have come across as my onward connection was tight due to the late ar...

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2/12/2013 R Howe

Geneva - Helsinki - Singapore. All flights on time and transfer easy at Helsinki. Planes fairly new and seats industry standard economy seats. Service efficient no frills. Meal ok. If you wanted a drink after the meal service get out of your seat and go to the self service galley. Finnair is not a full service airline but was go...

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2/12/2013 M Connolly

Flew return to Amsterdam. Received free upgrade to business on return flight. Both flights were great and the upgrade a huge surprise to us. Excellent staff service and food as good as any other airline. Connecting flight with Qantas was huge disappointment in comparison. Would highly recommend Finnair - only regret is sleeping ...

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1/28/2013 Tarun Thakkar

ZRH-HEL-PEK. First time long-haul with AY. Food on the short-haul flights were very good. The long- haul flights were quite disappointing. Return flight had no meal selection. I was disappointed that no pre- meal drinks were offered. The flight was long enough to offer this. Chinese Cabin Crew were quite unfriendly on both fligh...

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1/24/2013 L Roestad

Leisure flight from Oslo to Varadero (round-trip). Quite new A330-300. Hard not very comfortable seats. Maximum 30" pitch. (seat row 29 mid cabin). Service polite but very distant. I saw no crew members actually chatting with pax. Meals a big disappointment. No salad on main meal one cold roll small hamburger with pasta + chocol...

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