Finnair

3.2
679

Finnair Fleet


780 Finnair reviews

3/23/2011 Michael Sisson

MAN-HEL-BKK return. Inflight entertainment is poor or non existent with very little choice. Meals either a sandwich or limited selection. Transfer from Helsinki to Manchester woeful hundreds of passengers queuing with no priority given to passengers and their flight times. Complained to Finnair regarding this but have not replie...

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3/5/2011 E Allford

LHR-HEL-LHR. 0730 flight out of LHR nice breakfast in empty CX Lounge. Flight out was fine. Lounge in HEL great good seats overlooking gate area and good soup and salad. Adequate champagne on flight. Economy seats with a space in the middle as is usual for European flights 3 hours is about the most I would want in this seat.

1/29/2011 Charles Roberts

OTP-HEL-BKK and return. Seats not terribly comfortable but acceptable AVOD not working well (sound so bad on most films that it was impossible to hear them) and the food on HEL-BKK the worst I have ever experienced. Service OK. Check in at BKK very unfriendly. I don't see Finnair as a 4-star airline in comparison to the other 4-...

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1/28/2011 K Pellberg

STO-BKK via HEL in Business class. Check in smooth flights almost in time. Good information from the flight-deck. Food above average. Wines and drinks fine.

1/28/2011 R McCarthy

BKK-HEL-AMS-HEL-BKK Economy Class. The new A330 BKK-HEL-BKK was great (new AVOD IFE - if a bit limited in options) and cabin crew were very friendly. I don't like Finnair's free-grog- with-mealtimes - the window is too short but the haul is too long for this sort of thing. But at least the pay-on-board options were extensive. I ...

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1/21/2011 J Doherty

Finnair either hit or miss. Sometimes you have very helpful staff and good experience - others very bad. Whenever something goes wrong they seem ill-equipped to handle it. I regularly fly a route that ends up connecting to the HEL-LHR flight and I've missed the connection several times. That in itself is not Finnairs fault but t...

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1/17/2011 J Leppajarvi

I travel London-Helsinki route regularly and prefer Finnair to BA. Finnair newer and there's programmes running on the tv-screens. I've found cabin crew friendly and attentive but food has recently gone a bit downhill - they're obviously tightening their belts. The seat pitch is what it is doesn't even seem to be much different ...

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1/9/2011 C Greenwood

Bangkok - Manchester via Helsinki. This is a trip that we make nearly every year and normally we travel with one of the middle eastern carriers. This time however we left our booking a little late and were unable to get our preferred dates. Finnair was the only alternative at a reasonable price. Friendly service Helsinki an exce...

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1/4/2011 Soren Kjaer

CPH-HEL-HKG return. Food poor. Crew rude and patronising clear that there are union issues. Strikes common place. Information and apologies for missed connections in HEL little or none. Would avoid at all cost. I am gold on BA and Star alliance. Had surreal experience of senior stewardess telling my wife of at length for using t...

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1/3/2011 David Messer

LHR-HEL-RIX return. LHR-HEL delayed due to weather A320 spotless condition and attendants on this flight were superb. The snack was large enough and nice. The next morning we checked in for the flight to Riga and the plane was a comfortable E90 provided with drinks (Juice or water) for the 50 minute flight. Our return flight fro...

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12/30/2010 M Pajunen

HEL-BKK in Economy. Fresh cabin on A340-300 good legroom seat a bit hard but comfortable enough. Cabin crew professional and attentive. AVOD entertainment but very limited selection of music and films. The dinner was the worst part of the experience looked as bad as it tasted. The breakfast was a bit better but expected more. Wi...

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12/27/2010 Thim Sahlen

JFK-HEL A330. Cabin clean and nice looking. Check in smooth and on boarding we were greeted by 3 stewardesses and given newspapers and a bottle of water. Friendly cabin crew helped with bags. Efficient service and they managed to get my special meal right (after several phone calls) however food was average. Crew spoke several l...

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12/20/2010 D Williams

I cannot submit a review for the onboard experience as we could not even get on the plane. I can however tell you about their horrible customer service which is almost non-existent. Trying to get a flight during the snow at Heathrow we were left standing at the check-in for 6 hours before we received any information from the 1 F...

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12/13/2010 P Rogalski

I have had silver status for some years and Finnair has deteriorated considerably. The only plus is new planes but that`s it. Entertainment system with very poor selection meals below standard - on Asian routes they serve only one proper meal and one tiny hot sandwich. On short European routes only beverages are complimentary. F...

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12/11/2010 David Pryer

BKK to MAN via Helsinki. Due to the Finnair strike was re-booked onto BA for a flight leaving 15 hours later. Friendly check-in staff provided a good standard airport hotel with all meals without this even having been requested.

11/16/2010 Gijsbert, Airbus A330-300 (333) v2 seat 41A

The seat on this plane are not width enough specially the aisle seat. Next to that they placed the remote for the entertainment system on the inside off the seat (aisle) And after the wing you have of course a lot off engine noise.

11/16/2010 Gijsbert, Airbus A330-300 (333) v2 seat 41A

The seat on this plane are not width enough specially the aisle seat. Next to that they placed the remote for the entertainment system on the inside off the seat (aisle) And after the wing you have of course a lot off engine noise.

11/16/2010 Daniel Robbeson

AMS-HEL-BKK return. AMS-BKK was very good new single seats on A330 service and food very good. Return flight delayed almost 2hours later then planned. Captain and staff informed passengers every 20 minutes - delayed arrival missed connection to Amsterdam. Airport staff very friendly and did all they can to book on other (non AY ...

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11/10/2010 Richard Hesk

LHR-HEL-BKK return Business Class. Normally I travel direct to Asia so I was dubious about transfering in Helsinki but no worries. The lounge is bright and comfortable. BA Silver card holders get free drinks and food (also pre flight dining). I used the Spa (cost €40) - surprised to have to pay as I thought it was free for busin...

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11/8/2010 Bernd Reichert

We were using Finnair for their direct flight Helsinki to Hong Kong. Arriving 30 minutes before midnight in Helsinki we were denied bording (due to overbooking as we found out the next day). We were not given any explanation ground staff was unfriendly and not at all service minded (refusing to discuss compensation or meal vouch...

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