Finnair

Fleet


Customer reviews

12/10/2018 SeatGuru User, Airbus A350-900 (350) v1 seat 42L

This seat has very much legroom and free access to the aisle area, but tray table and entertainment display are in the armrest, making the seat slightly narrower. Also there is no seat pocket or other personal storage space for this seat. Same goes for the 42A.

12/6/2018 SeatGuru User, Airbus A350-900 (350) v1 seat 23H

Legroom is good for this seat. However the regular economy seats is not too bad either so for me (I am 1,88m) it was not worth the €95 economy comfort fee for my Helsinki-Bangkok flight. For the first meal beer and wine was clearly included in the price when I bought the tickets, onboard the plane I was told the terms was change...

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11/28/2018 Mary-Paula Drew

✅ Trip Verified | St Petersburgh to Orlando via Helsinki and Chicago. We boarded the St Petersburgh flight at the appropriate time (12:20) but were told the "left engine computer was not working." About two plus hours later, we re-boarded to be told again the "left engine computer was not working." At 20:00 that evening, we boa...

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11/28/2018 S Garhan

✅ Trip Verified | Malaga to Helsinki. When boarding first impression was frankly not good. The crew were older and were warm, engaging and very experienced. After many LCC flights recently which inevitably have young crew, it was refreshing to be in experienced hands. The inflight offering is full of Finnish flare and design w...

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11/7/2018 Oksana Silva

✅ Trip Verified | Minsk to New York via Helsinki. I had a very bad experience. Very poor customer service. I flew with infant and our flight was delayed due to unknown conditions, as a result we missed our connecting flight and were stuck at the airport in Helsinki. My infant daughter and I were left for 5 hours at the airport ...

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11/5/2018 SeatGuru User, Airbus A330-300 (333) Layout 1 seat 54C

In 59 years of flying I think this is the worst seat ever. 10 &1/2 hours in an undersized seat. Two in-arm fold out eating trays on either side made the seat narrower than all other seats. diagonal to video screen. Person behind was so close that when I tried to put the seat back even a little it cramped them and they just pushe...

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11/4/2018 SeatGuru User, Airbus A330-300 (333) Layout 1 seat 56C

Amazing. Great legroom. Toilets a bit annoying, but amazing. Limited recline, but better service in the back.

11/1/2018 J Hynds

Not Verified | Manchester to Bangkok via Helsinki. Excellent airline regard to comfort and food. However, I was very disappointed with the onboard service. I had no drink prior to boarding the plane in Helsinki and was refused a couple of bottles of wine by a horrible little flight attendant at the rear of the plane. I would hav...

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10/28/2018 Claus Dirnberger

✅ Trip Verified | Finnair has provided me with outstanding service in relation to a cancelled flight: I was supposed to fly CBR-QF-SYD-AY-HKG-AY-HEL-AY-PRG on a Sunday (30 September) - on the Friday evening prior to departure I got a call from Finnair in Helsinki advising me that the flight HKG-HEL had been cancelled and that t...

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10/25/2018 J Meales

✅ Trip Verified | Riga to New Delhi via Helsinki. I decided to try Finnair as I was originating in Riga and finishing in Dublin and they had a good price for this itinerary. I decided to go for their economy comfort seats on the Helsinki to New Delhi and New Delhi to Helsinki legs, for an additional 80 euros per leg. Flight ove...

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10/24/2018 Yves Paesen

✅ Trip Verified | Bangkok to Brussels via Helsinki. Check in at Bangkok airport fast and efficient, flight to Helsinki departed 20 minutes late. Aircraft was 1 year old A350, very clean and nice aircraft, good IFE, nice and friendly crew onboard, food was really good. In Helsinki i had to be quick to catch the connecting flight...

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10/17/2018 J Stajinen

✅ Trip Verified | Beijing to Helsinki. The business class seats on the A350 have enormous space available, each seat had direct aisle access. A350 clean and the effect was spacious, the choice to not install centre overhead bins makes for a roomy atmosphere. Comfortable pillows, slippers and bedding were provided, so you can r...

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10/15/2018 Petri Hottola

✅ Trip Verified | On average a reasonably good airline, Finnair has recently let its standards fall a bit. After arrival in Madrid (Iberia GRU-MAD), about 5 hours before Finnair departure to Helsinki, I first noticed that there was not even terminal information for the connection on the airport monitors. A short inquiry at Iber...

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10/13/2018 Tapani Utunen

Not Verified | Several flights with Finnair, the following in 2018: HEL-DEL-HEL three times, HEL-SIN-HKG-HEL, HEL-SIN-BKK-HEL, HEL-GVA-HEL, HEL-BUD-HEL, HEL-ARN-HEL etc.etc. for work and for leisure. Finnair - being the monopoly in Finland - has turned out to be a low-cost carrier charging premium prices giving null added-value...

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10/7/2018 Yves Paesen

✅ Trip Verified | Brussels to Bangkok via Helsinki. All flights on time, very polite and nice cabin crew, clean aircraft. I checked in online and i got a seat in economy comfort on the Hel-Bkk flight. The food was also good and many drinks are offered. I would definitely recommend Finnair and would fly with them again.

9/26/2018 P James

✅ Trip Verified | Premium Economy on Finnair is one of the better deals in the air. The legroom is nice, the seats are comfortable (though the same seats as regular economy) the headrests are useful for sleeping, the hour of free wifi is fun, and the noise reducing headphones are superb. Don't forget to order the Blueberry Juice...

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9/21/2018 Wolfgang Bernhart

✅ Trip Verified | Helsinki to Frankfurt. A low quality airline. Plane was obviously older, as well as interiors. Service is very slim, you don’t even get a beer on international flights in economy class. Cannot recommend at all..

9/21/2018 Wolfgang Bernhart

✅ Trip Verified | Helsinki to Frankfurt. A low quality airline. Plane was obviously older, as well as interiors. Service is very slim, you don’t even get a beer on international flights in economy class. Cannot recommend at all..

9/19/2018 Tom Evans

✅ Trip Verified | Chicago to Helsinki. Lost baggage and lost article with poor customer service. I had delayed baggage and was told they would cover 70 euro per day, I had flown in for meetings and had to buy cloths, 2 days later at the end of the day my bag arrived. Over a month later still no reimbursement. After multiple cal...

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9/19/2018 Tom Evans

✅ Trip Verified | Chicago to Helsinki. Lost baggage and lost article with poor customer service. I had delayed baggage and was told they would cover 70 euro per day, I had flown in for meetings and had to buy cloths, 2 days later at the end of the day my bag arrived. Over a month later still no reimbursement. After multiple cal...

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