Fly540.com

Customer reviews

8/19/2019 S Walemba

✅ Trip Verified | Eldoret to Nairobi. Horrible airline. My first flight with them was from NBO to ELD which was delayed by 4 hours!! My return flight has again been delayed by 3 hours with a silly explanation. Unless you want to be wasting your time at the airport with delays. There are better more reliable local airlines. Awf...

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11/9/2018 P Jalagi

✅ Trip Verified | Nairobi to Mombasa. Flight delayed without proper notification. Was at the airport as early as 5:30 to wait till 9pm with a child no compensation of even a soft drink. Kept saying flight departs at 8pm yet it took another 50 mins additional delay without any announcement.

9/16/2018 Annette Gordon

Not Verified | Flew Nairobi to Zanzibar with Fly540.com. Excellent airline. Flights are prompt arriving and take off is to the minute on time. Ground staff are helpful as are the cabin crew. Planes are clean and appear well maintained. Baggage arrives with the passengers. A good way to fly locally in E Africa.

6/12/2018 M Lameeric

✅ Trip Verified | Kisumu to Nairobi. It was my first time to fly with 540. I arrived relatively early for my flight because I was travelling with a toddler. The check in Counter in Kisumu was not yet open so I had to wait almost an hour which was not a Problem. Finally I saw that the Check in was open and decided to check in. I...

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12/25/2017 Y Massuf

✅ Trip Verified | I have never used an airline with a worse customer service, or on schedule departure than fly540, especially the managers and customer service in Juba and in Nairobi. Just today, December 25th 2017, I was scheduled to travel to Nairobi from Juba, South Sudan and got to the airport 1 hour and 45 before departur...

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11/24/2017 H Birteels

✅ Trip Verified | Nairobi to Eldoret. This is by far the worst airline I have ever used in my life of 65 years of international travel for three reasons. The terminal managers deliberately withheld information from all passengers as to the fact that the flights were delayed, and how long the delays would be, making it impossibl...

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7/10/2017 Mark West

✅ Verified Review | I fly Fly540 regularly between Mombasa and Nairobi and have nothing but good things to say about the product and service. The airline is a low-cost carrier operating within Kenya and to a number of points outside, such as Zanzibar and Juba. Nairobi to Mombasa is usually operated by a Canadair aircraft. I cho...

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2/8/2016 N Gathu

Nairobi Wilson to Lamu, and on the day of my flight a VIP was to arrive at Nairobi Wilson Airport which translated to airport and fly540 staff scattered all over the place and oblivious to their clientele sitting at departures : no one to advise on time of departure, or worse in this case how to check in for your flight. Waiting...

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10/26/2015 M A Collie

2 short flights Nairobi - Eldoret return, in a modern newish jet. Flights reasonably on time, and comfortable. Satisfactory ground staff and flight crew for low cost airline. Soft drink and biscuits served.

12/2/2013 Sonja van Reede

Flew Fly540 from Juba to Nairobi and back. The aircraft's used were not from Fly540's own fleet but chartered. They were very old and dirty one smelt extremely bad. Thankfully nothing happened but I did not feel safe and I will not fly them again.

11/4/2013 Geoffrey Reid

Flew Fly540 from Zanzibar to Mombasa and Mombasa to Nairobi. Overall the service was prompt and efficient. For a "budget airline" they gave much better service than some of the other airlines we flew on in Africa.

5/9/2013 Joel Chudleigh

Accra to Kumasi in Ghana with Fly540Africa in February whilst on a business trip in Ghana. I have flown low cost airlines in Europe before so had pretty low expectations. However - I found that booking a flight was easy via their website and also staff were friendly and helpful. It was a short flight so no food to comment on the...

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11/19/2012 Julia Ant

Used Fly540.com to fly from Zanzibar to Mombasa in June 2012. Flight departed even before schedule as soon as everyone was aboard. The plane was almost empty maybe about 10-15 passengers. The arrival was also about 30 minutes earlier then expected. Plane was an older Bombardier. We were served with a bottle of drinking water upo...

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9/18/2012 M Ikenye

I flew with fly540 from to Nairobi to Eldoret and back to Nairobi and the service was great. From the flight to the cabin crew. Highly recommended. Timing for departure and arrival to the minute.

9/4/2012 W Pechler

Flew Nairobi - Mombasa on September 2nd 2012. Supposed to leave at 12h eventually left at 15h when new plane from Mogadishu Somalia arrived to take us to our destination. The scheduled plane was damaged so badly it couldn't be repaired in time. Weren't clearly notified of the delay half an hour after the scheduled boarding time ...

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9/4/2012 W Pechler

Flew Nairobi - Mombasa on September 2nd 2012. Supposed to leave at 12h eventually left at 15h when new plane from Mogadishu Somalia arrived to take us to our destination. The scheduled plane was damaged so badly it couldn't be repaired in time. Weren't clearly notified of the delay half an hour after the scheduled boarding time ...

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8/7/2012 Jens Sunesen

Zanzibar to Nairobi with a stopover at Mombasa (with immigration). All in all a good flight. No delays and we even got our luggage when we arrived. I cannot figure out why they get so poor reviews. During the flight we got orange juice water and biscuits (do you expect to get anything from a budget airline). The only strange thi...

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9/7/2011 B Klug

MBA-WIL and NBO-MBA. Old Dash 8-100 on both flights with limited comfort - but okay for the 1 hr flight. Service on both legs consisted of 2 dry biscuits and cold drinks. Crew okay but disappeared immediately after servicing the few passengers. Return flight was delayed 4 hrs with nearly no information.

7/26/2011 P G Karanja

Very basic airline with basic equipment on all levels. A bit expensive but they fly routes that few other airlines fly. Reliability is a serious problem with them and they give little consideration to your time. They will just call you and say that your flight is cancelled and then you have to spend an extra night at your destin...

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6/27/2011 R Lemberger

Nairobi-Kitale and return. both flights were on time plane noisy but comfortable cabin staff helpful. Costs reasonable. Would recommend and will use again.