Customer reviews

8/29/2019 Michael Gardiner

✅ Trip Verified | Once again Flybe ticked all the boxes for me on the Birmingham to Aberdeen route. A slightly delayed departure outbound but landed on time, 20 minutes early getting back to Birmingham on the last flight of the day. Cabin crew were pleasant and professional, and the journey was as comfortable as can be expected...

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8/26/2019 C Hardy

✅ Trip Verified | Edinburgh to London. We had to talk to 4 different customer service representatives who all had different stories as to why they could not help us. We ended up losing a very large sum of money dealing with this airline. They do not want to help the customer here, they want to take your money and run.

8/25/2019 Tony McLaughlin

✅ Trip Verified | London City to Belfast. Was informed of a delay outbound before getting to the airport by text and e-Mail. Seats 11A and 11D in the Dash 8 have no windows. Leg room is more than adequate. Card machine not working, and I had no cash so was given a bottle of water. Return leg was punctual. The coffee is if a muc...

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8/25/2019 O Kantonaz

✅ Trip Verified | When flying from Birmingham to Amsterdam, they check the luggage size at the boarding gate. A usual luggage may not be fitting in their luggage measuring box (smaller than regular hand luggage size). It costs £35 and they do not allow you to take your luggage inside the airplane so count for extra time upon ar...

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8/23/2019 Abdallah E, Bombardier Q400 (DH4) seat 5A

Close proximity to the engine makes for a very noisy flight.

8/17/2019 Peter Goodall

Not Verified | Southampton to Amsterdam. Flybe must be the worst airline in the UK. I was unable to take my small suitcase on as hand luggage as it did not fit in the very small metal sizing apparatus the (non-Flybe) staff use to measure the cases. I have used this bag as hand luggage around the world for 2 years on many other ...

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8/14/2019 David Van den berg

Not Verified | Dublin to Southampton. The flight is fine, it’s a short flight (one hour) but on both flights (return flight) the flight was delayed by an hour and a half. We have two small children and this is very inconvenient.

8/12/2019 B Roberts

✅ Trip Verified | Read reviews of people being double charged for baggage but flew anyway as it was a short direct route. Paid for 2 bags when I booked through orbitz. At Edinburgh airport they could see because of price I paid that baggage had been paid and waived fee that popped up. Returning from Belfast the desk female said ...

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8/11/2019 Nick Lindsay

Not Verified | Birmingham to Milan. Flybe is still struggling to make their scheduled flights in time despite the takeover of the airline earlier this year. Poor communication and abrasive staff at gates are still enforcing Flybe’s ill-considered, poorly planned and woefully executed strict new carry-on baggage policy. The Flyb...

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8/11/2019 Diane Wiggins

Not Verified | Manchester to Jersey. Hand baggage allowed going out but same hand baggage not allowed going back. The hand case in question was going to be its last journey anyway so we opened up our checked in case before we put it in the hold and added more stuff. We asked the jobs worth lad to dispose of our now unused hand ...

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8/9/2019 S Deane

✅ Trip Verified | Exeter to Palma. Flew with two children. One prebooked suitcase (23kg) and two cabin cases within guided measurements and within 8kg weight restrictions. Got to the airport early. No meet and greet from airport staff, just left standing in front of check-in desk. Scruffy uniforms and untidy in appearance staff...

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8/6/2019 O Neychen

✅ Trip Verified | Aberdeen to Birmingham. I was charged £35 for my hand luggage which met all bag measure requirements. I was not charged for the same bag on my flight from Birmingham to Aberdeen. I was badly treated by the Swissport check in staff both at the departure reception and the boarding gate. Staff was very rude and a...

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8/5/2019 Sean Lavis

✅ Trip Verified | Aberdeen to Manchester. Their cabin baggage policy is a joke. I checked my bag to ensure it fitted within their policy. However the design of the bag made it a very tight fit in their bag checking device. This damaged my bag. Actually I do not believe their checker is accurate - it’s perfectly ‘square’ box lik...

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8/5/2019 S Miller

✅ Trip Verified | Doncaster Sheffield to Belfast City. Used to be a great regional airline in the UK. Now it’s just a mess on the verge which had to be rescued earlier in the year but I can’t see it lasting. They are incredibly hostile towards customers and have cunning draconian cabin baggage rules designed to catch you out at...

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8/5/2019 Joyce Hodgson

✅ Trip Verified | We were a group of 4 women (including a 65 year old grandma) and 5 children flying back from the Isle of Man. A female staff member charged us two bags for £70 in total even though the whole body of one bag fitted the container except half of the wheels. The unfairness is that she let some bags which were much...

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8/4/2019 Jamie byard Byard

Not Verified | Jersey to Bristol. Complete joke of a airline, arrived at the airport before our flight was ready, went to the desk to check our bags in and they told us it wasn't ready until 3. So we waited around, then when we finally reached the desk again, the girl told us her computer wasn't working so she sent us to her co...

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8/2/2019 Gillian Sheard

✅ Trip Verified | Southampton to Manchester. This is the worst airline ever. Please don’t fly with them. Our cases were the correct measurements but they still said they were an eighth of an inch over and charged two of us £80. Disgraceful behaviour. Also the delays were not acceptable

8/2/2019 Julie Myatt

✅ Trip Verified | Southampton to Edinburgh. I was treated like a piece of dirt by Flybe’s ground staff at Southampton Airport. They alleged my hand case was too big which it wasn’t. Flybe were rude, unkind, arrogant and unhelpful. I was incredibly distressed by the way they dealt with me and spoke to me. Disgusting customer serv...

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7/30/2019 A Clarke

Not Verified | Leeds Bradford to Belfast City. I commute to work every week with flybe. Today was exceptional even by their standards. Due to fly at 11:10, I got a text telling me it had been delayed until 12:40. I live ten minutes from LBA so I changed my cab and went late. The departures board is showing an hour later than th...

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7/29/2019 M Jackson

✅ Trip Verified | This used to be a fairly reliable service. Not anymore. I regularly travel between Manchester and Newquay, and used to consider flying (via Flybe) the most cost / time efficient option. This is no longer the case, and I would strongly advise other travellers to consider alternative options eg: Car. This past ye...

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