Garuda Indonesia


Garuda Indonesia Fleet

793 Garuda Indonesia reviews

2/5/2019 Jonathan Rodden

✅ Trip Verified | Flew GA086 Jakarta to London. This flight was relaunched in December 2018 in a two class configuration i.e. Business Class and Economy only. The Garuda check-in and ground support team were very helpful and I was through to the lounge within 5 minutes and that included going security and immigration. The servi...

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2/4/2019 Gary Gowans

Not Verified | Singapore to Bali with Garuda Indonesia. Short haul flight was great due to fairly empty plane. Staff were attentive and allowed for passengers to spread out into the free seats. It was great that inflight entertainment & headphones were provided on a short haul flight.

1/30/2019 E Sarinitha

✅ Trip Verified | Perth to Denpasar. I have been flying wirh Garuda Indonesia numerous time to Bali and Jakarta, at least twice a year. Always on time. The service was great and staff were friendly with a smile. The food were ok. Cabin was clean and spacious. Entertainment was good. All flights were smooth - take offs and landi...

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1/30/2019 Matthew Marich

✅ Trip Verified | Flew with Garuda from Melbourne to Surabaya with a stop in Jakarta. The trip started with early check-in time, arrived at the airport three hours before departure time (4:30 AM), Check-in and immigration was a breeze and went smoothly, our flight was slightly delayed. We boarded with really friendly and warm s...

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1/16/2019 SeatGuru User, Boeing 777-300ER (77W) v2 seat 9K

Jakarta to London - Business Class. Plane one of those with few Business seats and First now removed. Aircraft was not very clean, in an state of Disrepair, my IFE was broken, so unable to use for this long 15 hrs flight. NOT acceptable. Food arrived unchecked, one hot pudding chilled from fridge, food poorly presented and not m...

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1/10/2019 N Salthon

✅ Trip Verified | Sydney to Jakarta, the service was great, the flight was on schedule, and the aircraft was clean. However, the frequent flyer program (GarudaMiles) is one of the worst frequent flyer program that I ever encountered. They rely on the customer to checking the system to ensure that it run as it is eg. they put th...

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1/7/2019 Jonathan Rodden

✅ Trip Verified | Flew with my family of 5 from Tokyo to Jakarta via Denpasar with Garuda Indonesia on December 26th and the service from check-in at Narita and disembarking in Jakarta was very good. The check-in team in Narita were very helpful, however they did manage to get my booked and confirmed seats mixed up and we ended...

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1/7/2019 Max Meijer

✅ Trip Verified | Again Garuda showed they take their 5 stars seriously and not for granted. Great seats in economy class, clean cabin, and their legendary service by worlds best cabin crew. It was a joy to stay for appx 15 hours a board on the non stop flight from Jakarta to Amsterdam.

1/2/2019 Jonathan Rodden

✅ Trip Verified | Flew with my family from Jakarta to Narita, Tokyo via Denpasar with Garuda Indonesia and the service from check-in at Jakarta and disembarking in Narita, Tokyo was exceptional. Garuda ground support team even called me prior to us leaving home to ask the approx. time that we would be arriving at the airport so...

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12/17/2018 SeatGuru User, Boeing 737-800 (738) seat 46K

If you book GA-400 Jakarta - Bali, it's early flight at 05.35 local time, this seat will give you opportunity to see all major Java volcanoes including Dieng Plateau and Bromo Semeru. You will have a full window and half window in the back. You will see the volcano longer. ALSO, giving at at very back seat, you will have also t...

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12/15/2018 Jonathan Rodden

✅ Trip Verified | Flew Jakarta to Sorong on the night flight. When I went to the business lounge I found that there was no NON sugar soft drinks and/or western food available so I had to go out to a local food outlet within the airport and purchase. The same on the aircraft there was no non sugar soft drinks nor was there spark...

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12/15/2018 Jonathan Rodden

✅ Trip Verified | Flew Jakarta to Singapore on the first flight 06:10am. There was sufficient staff available at check in to ensure there was no queues. I was then escorted to the lounge were there was a good selection of food and drinks. The Garuda ground support staff came and collected me when it was time for boarding. The f...

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12/14/2018 K Naben

✅ Trip Verified | Amsterdam to Denpasar via Jakarta in 2017. After flying with 10 different airlines this year, Garuda is the best! The food on board is the best I got on all the airlines I've flown with, the crew is the best I've flown with. And the aircraft are modern and new. I had a fast transfer on Jakarta, because of a on...

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12/12/2018 SeatGuru User, Airbus A330-300 (333) v1 seat 8A

Business Jakarta to Sydney. a 7 hr overnight flight, but no food or meal is served until Breakfast! If you know then eat in the lounge, but the food there is not very nice, and always shockingly full. They have just doubled the size, but many people buy coffee and food around the airport. Organisation is chronic when boarding, 1...

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12/12/2018 SeatGuru User, Boeing 777-300ER (77W) v1 seat 1K

Flew last in October London - Jakarta- (SYD) upgraded to First from Business. Also flew Jakarta to Sydney Garuda then discontinued the route within a few weeks! Many people were re-booked via KLM and 2 stops or cancelled! Then it has been trying to re-instate them, with 3 proposed dates, and only started again yesterday 13th De...

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12/11/2018 Hein de Jong

Not Verified | Jakarta to Amsterdam. Many things went well - on time departure, a pleasant flight,food on board so so and not crowded this time. The seat reservation is expensive, getting my airmiles is a very painful task: the site is programmed to fail. I bought onboard wifi for US$25, but the speed was less than 0,5kB/sec a...

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12/11/2018 S Bulayak

✅ Trip Verified | Jakarta to Yogyakarta. A short but pleasant flight. Even though it is just a short flight, all of the services expected from a full fledged carrier is being given. Meal is not given because it is short distance, but light snacks and drinks are still given. All of the flight attendants are really pleasant, and ...

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12/4/2018 Oemar I, Boeing 737-800 (738) seat 23A

the seat was okay, the window is clear and the view was not interrupted by wings

12/2/2018 SeatGuru User, Airbus A330-200 (332) seat 44K

The seat push-back reach at the limited amount only. The vacuum system of lavatory disturbs because of large amount of noise. The service at the seat is also at the last stage as well as some times we never get food when it finished...

12/2/2018 SeatGuru User, Airbus A330-200 (332) seat 44A

The seat is in very good condition as per the description in ticket condition as well as internet reviews. The legroom is not so big but sufficient for the normal people. Overall airline service is very good.