Garuda Indonesia

4.4
744

Garuda Indonesia Fleet


793 Garuda Indonesia reviews

11/26/2018 Ilham Fadila

✅ Trip Verified | Semarang to Surabaya. Everything was great, from check in, the staff was very friendly. The airline Business class seating was 2-2. The stewardess are helpful when I can't fit my stuff in the compartment, the food was great for 50 minutes flight, and the seat was comfortable. Love to fly with them in Business...

Read More
11/24/2018 Peter Dolman

✅ Trip Verified | Perth to Denpasar. Check-in was fast and efficient with no queues, security and immigration formalities were fast. Boarding was orderly, warmly welcomed on board with cabin crew stationed along the cabin to assist passengers. Departure was early. Breakfast service commenced once at altitude choice of chicken a...

Read More
11/23/2018 Jonathan Rodden

✅ Trip Verified | Sorong to Jakarta on November 14th on GA863. Check in was a little chaotic, but once boarded the plane the cabin crew started their service. There was 3 selections of breakfast food and all they all looked good. I choice the Omelet which tasted very good. For the rest of the flight the cabin crew kept coming a...

Read More
11/23/2018 Jonathan Rodden

✅ Trip Verified | Flew with my family on GA-0402 Jakarta to Denpasar, Bali. Check-in at Soekarno-Hatta Terminal-3, although the check-in area was very busy we were processed in a timely manner. Going through security was also fast. We proceeded to the Garuda lounge where there was a good selection of food and soft drinks. The l...

Read More
11/13/2018 Rubi Haliman

✅ Trip Verified | Hong Kong to Jakarta return both sectors in A330. In-flight service were good, flight attendants were friendly and professional. Order the special request of low fat meal; the quality and taste were good. Appreciated for the warm wholemeal bread instead of the common bun. Passengers are mentioned by personnal n...

Read More
10/29/2018 Jonathan Rodden

✅ Trip Verified | Flew on the GA087 from London to Jakarta. Check-in opened at 18:30pm LT for our 21:45pm flight. The check in process was fast and efficient and then the Garuda Ground Support Staff escorted me to the Lounge via fast track. The lounge was very busy; however, Garuda Indonesia has a section set aside for its Firs...

Read More
10/27/2018 Kim Hopkins

✅ Trip Verified | Denpasar to Perth. Booked 4 months ago and selected my seat 8c. On check-in at Denpasar I was asked if I could change my seat as a couple wanted to be seated together. I agreed as a good gesture as I was travelling alone. I was moved to 11c. I was shocked to discover Garuda asked me to change seats when there ...

Read More
10/24/2018 S Johnson

✅ Trip Verified | I have taken several business flights with Garuda (two long haul - one in an A330 and one in a B777). The B777 business seat is the cocoon type. However, when flattened, the seat is too short to sleep flat out (I'm 1m90 / 6ft3), and it is too narrow to comfortably curl up. The seat cushion also has bumps and ri...

Read More
10/24/2018 Jonathan Rodden

✅ Trip Verified | Flew from Jakarta to London on GA 86. Garuda Indonesia had arranged a car to pick up me and drop me off at the airport. Upon arrival at Jakarta Terminal 3 the Garuda First-Class ground support team were waiting for me. They assisted in checking me in and, then took me through immigration and straight into the ...

Read More
10/21/2018 D Sutanto

✅ Trip Verified | Singapore to Surabaya. Happy to have been given Platinum Trial Experience, but turned out to be disastrous. =Priority Luggage Tag meant nothing as my luggage did not come out earlier. On return flight, checked-in early at Changi Airport, was given access to DNata Lounge. Twice I asked the lounge receptionist i...

Read More
10/21/2018 S Davids

✅ Trip Verified | The boarding was chaotic, as apparently due to cost saving, GA used one gate for 3 flights departing around the same time, unbelievably a brainless decision! I think it was not only confusing but dangerous (if one goes to the wrong direction, can one end up in another country as all three are international flig...

Read More
10/15/2018 M Healey

✅ Trip Verified | Melbourne to Denpasar. We received good service whilst we were on the plane, but off the plane, it's another matter. I would like to see Garuda taking lost property more seriously. Two of us used Garuda's contact-us page to follow up on some lost property in the cabin. One week later there has been no respons...

Read More
10/11/2018 C Keane

✅ Trip Verified | London to Jakarta. I had the pleasure of flying Garuda First Class before they discontinue the London route and it was an absolute joy. The cabin crew were so kind and friendly and the food and comfort on the flight second to none. Upon arrival at Jakarta all first class passengers were escorted through immigr...

Read More
10/10/2018 Jonathan Rodden

✅ Trip Verified | Flew Garuda Indonesia on GA823 from Singapore to Jakarta. Check-in opened at 05:30am for the 0725am. At check-in it was a little confusing how Dnata the Garuda agent starts the check-in process. I was first in line at the business class check-in lane, however economy class opened first. At the immigration I tr...

Read More
10/10/2018 D. Baker

✅ Trip Verified | Garuda offered excellent service from start to finish. Their FA's were welcoming and attentive as soon as you board the aircraft. The Boeing 777ER is comfortable with fully flat beds which is the only way to go on a long leg. Their meals are individually prepared and plated with personalised service to match. ...

Read More
10/6/2018 Jonathan Rodden

✅ Trip Verified | Flew Jakarta to Singapore on GA824. Check in at Jakarta was fast and efficient and I was helped through the process including immigration by the Garuda ground support staff. The selection of food in the lounge was very good. The boarding process was fast and efficient. The flight left the gate ahead of schedul...

Read More
9/28/2018 Francis Wong

✅ Trip Verified | Garuda offered very low and attractive price for flying direct to Bali from Hong Kong. Although they used a small 737 for this period of time, I was very satisfied with the service, meals and d4inks on board etc. A generous 40 kg for my ticket, Sky team lounge access in HKG. On board the service was very court...

Read More
9/13/2018 M Beatty

✅ Trip Verified | Jakarta to London. Just returned from my much awaited trip with Garuda in Business class, I was seated at 6A. The lounge in Jakarta is perfectly ok, not like the Middle East carriers and no apparent alcoholic drinks on display but when requested they appear from somewhere. Additionally no diet drinks in fridg...

Read More
9/12/2018 Jonathan Rodden

✅ Trip Verified | Singapore to Jakarta. Normally Check in at Singapore T3 is normally not good as the Dnata check in staff are no so friendly, however this time the check in staff were very friendly and helpful. I used the auto gate for clearing immigration and it was fast and efficient. I then went to the Dnata lounge which Ga...

Read More
9/9/2018 Jonathan Rodden

✅ Trip Verified | Flew Garuda Indonesia on GA824 from Jakarta to Singapore. Check in and immigration was fast and efficient with the help of the Garuda ground staff. The flight left the gate on schedule and arrived in Singapore on time. The on-board service was very good with a reasonable selection of breakfast meals. The cabin ...

Read More