Customer reviews

5/22/2015 H Mutschler

Flew Best Class from Hamburg to Cologne. Best is not business but it is a best Germanwings has to offer. You sit in row 1 to 3 and the middle seat is free so there is maximum of 12 travellers. You have access to LH lounge which is full in Hamburg Airport. There is a choice of finger food salat nuts and gummibears as well as hot ...

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5/8/2015 J Eggers

Germanwings 9038 DUS-HAM May 6 yet another delay (and hopefully no cancellation to follow as it happens so often). The replacement of Lufthansa services that do not connect via Frankfurt or Munich with Germanwings has in my view turned out as a major downgrade. Aircraft layout (different seat pitch in economy in one and the same...

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5/1/2015 H Mutschler

CGN to HAM Airbus 320. Booked economy class I checked in early and my checked bag was a little overweight it had 24 kg since I booked my ticket via Lufthansa where I have a 23kg bag free. Staff made me take out one kilo out at the desk and I had a piece of hand luggage again since I had originally put my hand luggage into my che...

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2/24/2015 Giacomo Cama

I flew from Bologna to Berlin in February with Germanwings A319 the flight was on time no free food or drinks on board and very kind hostess. The seats were a bit small and a bit uncomfortable the plane and the toilet were very clean. When I returned back to Italy the flight was 60 mins delayed it was operated by

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1/26/2015 M Tobin

DUS-PRG. Best value for your $$ when it comes to short haul flights. Short wait at check in staff at desk/flight crew were friendly helpful and outgoing seats had surprisingly more room than I expected and luggage was on the carousel quickly.

1/5/2015 M Bracey

LHR-Berlin 29 December - an hour late leaving and on board staff did nothing to hurry up the boarding process. Virtually zero legroom in 'Basic' which might have been OK but the seats in front reclined. Returned 1 January and even that was 20 minutes late taking off and staff once again had a couldn't care less attitude during t...

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1/5/2015 J Tinning

13th December from Heathrow T2 to Vienna via Cologne. Really good crew and comfortable cabin for such a short flight. Transfer in Cologne/Bonn was easy and Germanwings agents very good. From Cologne to Vienna the flight was not so busy and seats were free. Another good crew and great flight. As you should expect in flight bevera...

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12/31/2014 R Brandenburg

Just one hop from Berlin TXL to Paris CDG on early Saturday morning. Departure delayed by more than 20 minutes because the nighty ice on the planewings had to be removed first. But nevertheless arrival in time! Very good value for money booking and checking-in via internet were a breeze staff friendly bought aboard a tasty sandw...

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12/22/2014 Tony Quinn

LHR-STR-LHR. First time using GW and was quite impressed. Price was good (especially as it was from Heathrow). Plane was fine and as we had a "Smart" fare we got 32 inch leg room and a 23 kg bag which was excellent. Seats were the modern "thin" style which was OK for such a short flight but I'm not sure I'd like to do more than ...

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12/22/2014 Robert Wolf

Flew at the end of October from London via Dusseldorf to Vienna. Both flights were on time. However I upgraded myself to a Smart fare. The legroom is decent however I wish I would benefit at Boarding. No Priority Boarding anywhere. I understand you pay for the Extra Legroom however I still believe we should board before other Ec...

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12/18/2014 C Miller

Regular on HAM-BHX which is Germanwings operated by Eurowings Bombardier CRJ 900 jets. Flight has never been delayed by more than 20mins (>30 flights) and staff are friendly. I was able to get some very cheap tickets for this route so I cannot complain. My only gripe is the bus boarding and de-boarding at HAM. FlyBE connects to ...

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11/6/2014 Johannes Meunier

Flight Stuttgart-Hamburg. Was regular user of LH flights since they put GW in place I do everything I can to avoid this airline. No value for money and cost are usually higher than alternative carriers. Other carriers offer way better service and value for money. I specifically dislike the fact that on the majority of the flight...

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11/3/2014 Eunice Cranmer

Went with Germanwings from Manchester to Cologne 21st October returned 28th October first time with this airline very satisfied and would definitely recommend to friends flights on time and staff very helpful.

10/24/2014 SeatGuru User, Airbus A319 (319) v1 seat 4C

Dont' fly them if you have long legs: they are able to change their plane against one of Germania with few legroom. Compensation: 8,00 Euros. Such, on Oct12th. 2014 from PMI to DUS. I had hip probs after that event.

9/27/2014 J Prust

Cologne/Bonn to Manchester and return. Both legs of the journey were late. On both occasions we were called to the gate on time and then waited and waited. At least at Cologne Bonn there are seats and toilets at the gates in Manchester we were left standing for over an hour. No information from the airline and no apology - very ...

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9/17/2014 Ameil Paul

Flew London Heathrow - Cologne Bonn on Monday 8th September. Had checked in online and printed my boarding card 2 days before but as I had a suitcase to go in the hold I still needed to queue at the baggage drop-off point/check in desk. Flight left on time and was smooth throughout. The plane seemed new and was clean. My fare in...

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9/9/2014 A Firth

I am writing this on behalf of my wife who is currently flying the wrong way across Europe due to the incompetence of this shambolic operation. She was booked to fly from Hanover to London Stansted. There was a short delay and the passengers got on. The passengers were then told to get off as astonishingly the crew needed to fin...

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9/6/2014 Juraj Kovac

Hamburg to Prague late Monday morning. This segment was part of a larger Lufthansa itinerary though clearly advertised as a 4U flight. The catch here is that Germanwings out of Hamburg is actually operated by Eurowings CRJ900s which is an absolute letdown compared to the usual A320s. The staff are enthusiastic about offering ref...

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8/14/2014 S Hopkinson

Due to fly from London Heathrow to Berlin Tegel on 20 July. Initially the flight was delayed for about 1 hour. This was later extended to 3.5 hours and then the flight was cancelled. Offered overnight accommodation at a hotel nearby. Told to come back for the next available flight to Berlin which was 24 hours later! After arguin...

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7/25/2014 Fischer Felix

I flew from Vienna to Hamburg and return with Germanwings because Lufthansa doesn't fly there anymore and the Austrian flight times didn't fit my plans. I was pleasantly surprised that Germanwings already has the new LH and OS seats. Overall the journey was really good. The flights were on time the crew very friendly and funny a...

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