Customer reviews

10/15/2019 Angshuman Mitra Angshu

Not Verified | Kolkata to Mumbai. Every time-delayed and not reported in proper time. Third-class airline. I am booking my cabs from Mumbai airport but every time it will be changed. I want to know who gives me my valuable time back and cabs cancellation charges.

9/23/2019 Rahul Sawai

✅ Trip Verified | Chennai to Pune. Paid 600 rs for extra leg room, in actual there was no such legroom available. The flight was delay 3+ hrs. They told due to weather delay but weather was absolute fine.

9/22/2019 S Lavanya

✅ Trip Verified | Hyderabad to Bangalore. A very worst customer support they have who don't even co operate with passengers. I was late by 5 min and asked to support in providing the boarding pass but they didn't even a support a bit. Will never choose this flight again.

9/12/2019 S Galhan

✅ Trip Verified | Cochin to Mumbai on 6th September, 2019 at 20:05 and at Mumbai airport received one of my bag completely damaged, both the handles of bag are broken badly. I am completely disappointed with the service which has created complete damage for me. This is a very ill mannered handling of passengers luggage by your ...

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9/12/2019 Veronica Dayal

✅ Trip Verified | Lucknow to Delhi. Very worst experience. The ground staffs not well trained to speak to customers or handle the issues and they are not willing to listen. Even I mailed to Go air but they are bound to take stand for their employees at the cost of customers. As for me I would definitely avoid this flight nor s...

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9/7/2019 K Darkesh

✅ Trip Verified | Hyderabad to Delhi. Very worst experience. Flight was rescheduled to 4 hours later than the actual time and then they announce an one hour delay again. Because of them I had to lose my certificates and it costed me a lot and whole day was wasted. The helpline people are even worse they cut my call in middle an...

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8/17/2019 Y Adhikari

✅ Trip Verified | I had a flight from Goa to Ranchi via Mumbai. It was an awful experience. Firstly the take off was delayed, the flight wasn’t comfortable too. In the transit we were asked to sit one full hour inside the aircraft while cleaning was being done and use of the lavatory was prohibited. Neither were the crew membe...

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8/15/2019 J Narayan

Not Verified | If possible I not give a single star to GoAir. Very poor service. Few days before I travel from Port Blair to Chennai from GoAir and their flight late more then 4 hours and due to this I missed I another flight from Chenai. So I try to contact the goAir support in Port Blair and Chennai but they told me that we c...

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8/8/2019 Anirudha Kuppalli

Not Verified | Mumbai to Bengaluru. We were late to collect the boarding pass, we had around 35 mins for departure but staff behaved was totally unacceptable. They didn't try helping out and wasted time for 15 minutes to say we can’t issue boarding pass.

8/4/2019 Akash Gupta

✅ Trip Verified | Mumbai to Delhi. Worst experience! Always flights are delayed. Worst airline operating in India. No time management. Many people are facing same issues. I am also waiting at Mumbai Domestic Airport and flight is delayed by 1 hour. . All in all GoAir airline one should never opt and should go for another better...

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7/31/2019 J Hashin

✅ Trip Verified | Kolkata to Delhi. I came to airport at 6.30 pm for check in, my flight is at 11pm but I want to go privilage lounge. They cant take my luggage at this time and they didn't give boarding pass to me. How can I enjoy airport shopping and lounges - I am always enjoy lounge regularly but GoAir is not thinking for ...

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7/31/2019 Amoolya Kumar

Not Verified | Delhi to Lucknow. Horrible airline. The flight landed late, and on top of that all the passengers were made to stand in the shuttle for half an hour. When passengers refused to keep standing inside the flight any longer, the ground staff started wasting more time loitering about the airline paying absolutely no a...

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7/19/2019 Anshuman Mishra

✅ Trip Verified | Delhi to Ranchi, it was my first ever flight experience. I had to book at the eleventh hour, so the tickets were a bit costly. Pros: GoAir has its own check-in counter at the Terminal-2 of Indira Gandhi International Airport. The check-in was very smooth and quick. At the security check also, I had an excelle...

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6/24/2019 T Varbisek

✅ Trip Verified | Delhi to Hyderabad. I had booked 3 tickets to fly to Hyderabad from Delhi for myself, my wife and my younger brother. My flight was supposed to depart at 8.55pm on 21st June. We three reached airport 70 mins prior to the boarding time against the minimum stipulated time of 45 minutes prior to the flight to tak...

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6/11/2019 R Shadarni

✅ Trip Verified | Abu Dhabi to Kannur. I Booked a business class ticket and worst terrible service. No Special Q for business class passengers. Up on my request only they put a " Priority tag" on my bag. They will change your seat as per their wish. They put Aisle Seat instead of my selected seat and when I notified, they chan...

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5/16/2019 Anisha Agarwal

✅ Trip Verified | I had booked my tickets for 14th of Apr'19 from Kolkata to Delhi and the flight departure time was 5.45 am in the morning. I received a message from the airlines at 4 am, when i had already reached the Kolkata airport and was about to get my boarding pass printed, saying the flight has been delayed by 3 hrs an...

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5/2/2019 N Kaladhay

✅ Trip Verified | Bangalore to Mumbai . Very poor and nonsense service. On boarding service staff don't know which gate no flight is coming. After complete boarding, flight stop 20 minutes at same place. Cabin crew don't follow proper regulations. After landing cabin crew announcement please collect your luggage from counter n...

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4/15/2019 Sunil Goyal

Not Verified | Pune to Bangalore. Worst web check in system. Tried to web check in but payment was not successful on repetitive attempts. Since payment was not successful and no confirmation on check in. Hence rushed to airport. Reached two hours before flight schedule to counter. Person on counter surprised me asking INR 200 f...

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3/15/2019 Rajan Sharma

✅ Trip Verified | Kolkata to New Delhi. My friend booked this airline for me and turned out to be a real loss as they mishandled my baggage. Their customer care executive guided me to write an email along with pics attached instead of contacting their airport staff. After doing so their employees straightaway denied to take any ...

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2/24/2019 K Barsawal

✅ Trip Verified | Jaipur to Mumbai. Worst experience. Airline who just try to make money out of their passengers. I had just few extra kg in handbag and they made fuss about it and charged from me. Such airlines don’t leave any opportunity to make money.