97 GoAir reviews

6/24/2019 T Varbisek

✅ Trip Verified | Delhi to Hyderabad. I had booked 3 tickets to fly to Hyderabad from Delhi for myself, my wife and my younger brother. My flight was supposed to depart at 8.55pm on 21st June. We three reached airport 70 mins prior to the boarding time against the minimum stipulated time of 45 minutes prior to the flight to tak...

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6/11/2019 R Shadarni

✅ Trip Verified | Abu Dhabi to Kannur. I Booked a business class ticket and worst terrible service. No Special Q for business class passengers. Up on my request only they put a " Priority tag" on my bag. They will change your seat as per their wish. They put Aisle Seat instead of my selected seat and when I notified, they chan...

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5/16/2019 Anisha Agarwal

✅ Trip Verified | I had booked my tickets for 14th of Apr'19 from Kolkata to Delhi and the flight departure time was 5.45 am in the morning. I received a message from the airlines at 4 am, when i had already reached the Kolkata airport and was about to get my boarding pass printed, saying the flight has been delayed by 3 hrs an...

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5/2/2019 N Kaladhay

✅ Trip Verified | Bangalore to Mumbai . Very poor and nonsense service. On boarding service staff don't know which gate no flight is coming. After complete boarding, flight stop 20 minutes at same place. Cabin crew don't follow proper regulations. After landing cabin crew announcement please collect your luggage from counter n...

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4/15/2019 Sunil Goyal

Not Verified | Pune to Bangalore. Worst web check in system. Tried to web check in but payment was not successful on repetitive attempts. Since payment was not successful and no confirmation on check in. Hence rushed to airport. Reached two hours before flight schedule to counter. Person on counter surprised me asking INR 200 f...

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3/15/2019 Rajan Sharma

✅ Trip Verified | Kolkata to New Delhi. My friend booked this airline for me and turned out to be a real loss as they mishandled my baggage. Their customer care executive guided me to write an email along with pics attached instead of contacting their airport staff. After doing so their employees straightaway denied to take any ...

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2/24/2019 K Barsawal

✅ Trip Verified | Jaipur to Mumbai. Worst experience. Airline who just try to make money out of their passengers. I had just few extra kg in handbag and they made fuss about it and charged from me. Such airlines don’t leave any opportunity to make money.

2/4/2019 Kunaal Kohli

Not Verified | New Delhi to Mumbai with GoAir. The flight staff were very cooperative and supportive. The flight was delayed for 15-20mins due to heavy traffic at Mumbai airport at landing. The airline departed on time.

1/27/2019 T Viswani

✅ Trip Verified | Male to Mumbai. Day before journey we got a message that our flight is delayed by 30 minutes but on the day of journey it got preponed without informing us. Keeping the delay in mind we planned our journey and reached inside the airport at 4.10pm till that time check in counter was working but seeing us a grou...

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1/20/2019 S Grande

✅ Trip Verified | Ranchi to New Delhi. I don't recommend this flight for international travel beyond Delhi. They do not allow any extra (a few kgs) luggage weight if you have international travel. Better to travel with Vistara or Air India. They also don't accept international debit or credit cards which other airlines accept. I...

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12/28/2018 keshav krishna keshav

✅ Trip Verified | Flew Bangalore to Patna with GoAir. Worst experience. I bought the ticket 2 days earlier at a high price just to arrive on time. But now I am at Bangalore Airport and the flight is delayed by more than an hour. From now on I will never go for GoAir, worst flight.

12/20/2018 B Kashat

✅ Trip Verified | I was traveling to Ahmedabad from Hyderabad in morning fight. At luggage counter the guy welcomed me very nicely and he was very supportive and helpful. I was sick but gesture for his welcome made my morning cheerful. Thank you GoAir.

12/2/2018 C Gashag

✅ Trip Verified | Mumbai to Kochi. I reached airline counter 70 mins prior to my boarding time. I was waiting in queue for more than 20 minutes. Only one chec kin counter was open. They didn't even announce the final call or something. I reached the counter before 50 min of boarding and they told that counter is closed for that...

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11/25/2018 Om Pandey

✅ Trip Verified | Mumbai to Patna. The buttons above the passenger seat to call assistance were kept disabled for most of the time. The airline has use an innovative method to keep the seat belt sign on for most of the time, so that passengers do not use the toilet facility until it’s extreme emergency.

11/15/2018 K Sandeep

✅ Trip Verified | Ranchi to Kempegowda . They keep postponing the flight like its a joke. They called us 2 hrs early as they preponed the flight and then they postponed it for 2 hrs. So we are waiting at the airport for 4 hrs.

11/13/2018 Roshen Mannarath Manuel

Not Verified | Cochin to Mumbai. I am writing this review with great disappointment. Flight is delayed indefinitely. Ground staff have no clue when the flight is going to take off. I am traveling with kids. Whoever reading this review please don't select GoAir. Their flights are always delayed and worst service by the ground sta...

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10/31/2018 A Sharma

✅ Trip Verified | I use to travel Delhi to Mumbai once a week but my all experience with GoAir are the worst. Service is not good, ground service is the worst. They opened gates so late and flights are always delayed.

9/6/2018 D Harati

✅ Trip Verified | Mumbai to Chandigarh. I booked my ticket on a wrong future date, I am trying to get help from the airline. It is past 5 days and I haven't heard from them, no acknowledgement of my concern. when I call customer care, they say that complaints team do not have a contact number, they will get back to you on email...

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8/18/2018 K Murish

✅ Trip Verified | New Delhi to Ranchi. Good service. Cabin crew were very professional. Flight was on time and very smooth boarding. I really enjoyed my flight. But the tea was very poor - totally tasteless.

8/18/2018 S Thasemon

✅ Trip Verified | I traveled by Go air flight G8194 from Leh to Delhi on 8th July 2018. My checked bags disappeared when I arrived in Delhi. I had a connecting flight and the airline staff promised to contact my as soon as possible. He said my bags would be sent to Bangkok on the next day. But Go air never contact me. I sent th...

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