Gol Transportes Aéreos


Gol Transportes Aéreos Fleet

81 Gol Transportes Aéreos reviews

5/18/2019 Peter Kempa

Not Verified | Buenos Aires to Sao Paulo. One thing Gol just cannot get right is check in. Doing it online or even at a self service kiosk is frustrating and almost always futile. Their app is even worse - almost completely useless. However, checking in with an agent is easy enough. Otherwise, this is overall a good airline. Th...

Read More
5/15/2019 Rafael Ruiz-Ayala

✅ Trip Verified | Miami to Fortaleza. I cannot even begin to describe how bad this airline is in terms of its scheduling reliability and the hours you waste having to spend picking up after their incompetent operations. I booked in October in what were supposed to be direct flights to Fortaleza and from that time until April, t...

Read More
4/30/2019 Greg Demirtzoglou

Not Verified | My experience with GOL was absolutely terrible. My flight was cancelled without explanation (after having entered customs). I spent 3 hours trying to identify an alternative option, the staff were extremely unhelpful and poorly equipped to handle the situation. Only 1 of 8 staff members could speak broken English...

Read More
4/27/2019 C Tarnalos

✅ Trip Verified | Brasília to Belo Horizonte. Very clean aeroplane. The crew was very attentive to the satisfaction of customers. The ground staff was comprehensive and pretty fast to my urgent questions and demands.

2/23/2019 P Harper

✅ Trip Verified | Buenos Aires to Quito via Sao Paulo. The second leg of this flight, from Sao Paolo to Quito, was due to arrive at 22:30. Instead, it diverted without explanation or warning (at any rate which was comprehensible to the sleeping passengers) to Manaus in the middle of the Amazon, Brazil at 01:30. The reason given...

Read More
2/4/2019 SeatGuru User, Boeing 737-800 (738) v3 seat 2

You show two seats but this is a row of three economy seats. For international, they block the middle seat. For domestic, they sell all three seats.

1/30/2019 Paula Silva

✅ Trip Verified | Buenos Aires to Sao Paulo. A disaster no matter where you look at. I will never take a flight on this airline again. Delayed my first flight from bs as by 3 hrs, lost all my connecting flights. The worse part was the customer service at the airport. To find their counters, to having to visit 3 different office...

Read More
1/5/2019 Michel Perrin

✅ Trip Verified | We flew GOL in a codeshare domestic Brazilian flight between Salvador and São Paulo, in order to there catch a TP flight to Lisbon. Unfortunately, GOL was not fit to manage codeshare pax: First of all check-in attendant was unable to understand that Japanese citizens do not need a Visa to enter Europe, as they...

Read More
12/31/2018 SeatGuru User, Boeing 737-700 (737) seat 24F

Standard Seat, with limited recline, but with a little bit more space for legs. Better for me.

12/31/2018 SeatGuru User, Boeing 737-800 (738) v2 seat 28F

Standard seat. Some Gol's 738 are retrofited, with Recaro Seats, with WI-Fi onboard, movies, and some Live TV channels from Brazil only.

11/21/2018 Jamille S, Boeing 737-800 (738) v1 seat 22E

The seat was very comfortable and spacious

10/6/2018 T Bilgeri

✅ Trip Verified | Sao Paulo to Asuncion. My luggage was delayed by 6 days. The costumer service at the airport claimed that it would arrive with the next flight, which led us to stay in the city one day longer. However, this was untrue and wasted us a valuable day and the money for the hotel. The personnel responsible for the l...

Read More
9/13/2018 SeatGuru User, Boeing 737-800 (738) v1 seat 10A

Does not have window, just the wall of the plane

8/30/2018 K Beale

✅ Trip Verified | Rio de Janeiro to Florianopolis. No, just no. This airline is worse than terrible. We had a serious issue while flying. We checked in using the check in machine for the airline an their machine actually ripped my husband's passport, causing it to be invalid! This created a major issue where we needed to speak ...

Read More
6/15/2018 Marcelo C, Boeing 737-800 (738) v1 seat 30D

I took a family trip and it was extremely tiring. There is no room for legs. I'm six inches tall and I felt my knees touch the front seat. My wife sat at No. 30E and felt very ill. Extremely tight. I will never fly again on this aircraft.

6/12/2018 L Meeson

✅ Trip Verified | Sao Paulo to Porto Alegre. This flight was punctual, boarding efficient the aircraft clean, and for a short flight, snacks and drinks were readily available. I have travelled a lot on internal Brazilian flights and find the airlines for the most part efficient.

6/9/2018 Laura B, Boeing 737-800 (738) v1 seat 26

Great! Power outlets in every seat :) very modern leather seats but not much leg space :(

5/29/2018 W Graham

✅ Trip Verified | Rio de Janiero to Sao Paulo. I heard from people in Brazil that GOL was a good airline, but the flight I was on wasn't. The guy behind the counter was great he had some problems printing the tickets for the KLM flight and adviced us to go to the KLM counter, minor problem. The airplane is average, the service i...

Read More
4/27/2018 Helio N, Boeing 737-800 (738) v1 seat 28B

Not bad, my knees are not touching the seat in front of me, that’s great for a 1,85m (6.06ft) tall.

1/28/2018 Fabiana L, Boeing 737-800 (738) v1 seat 17C

Great leg space and power for electronic devices