Iberia

Fleet


Customer reviews

4/6/2019 Chris Topher B, Airbus A340-600 (346) v2 seat 6A

While the A340 is a dog, the seat is fairly descent. Good legroom on the window seats, IFE was serviceable but the meals in F lacked.

4/4/2019 Alejandro, Airbus A319 (319) Business Club seat 24F

Siguen con el problema de bajar las maletas de forma aleatoria a bodega en vez de por orden de llegada como las demás aerolíneas. Esto ha provocado muchas quejas de pasajeros.

4/1/2019 G Margoni

✅ Trip Verified | Miami to Madrid. A fairly recent aircraft, with comfortable seats equipped with a proper pitch and equipped with IFE with personal screens and power. Good quality of food and beverage. Flight attendants are kind, but being a night flight, not all the time present and very attentive to the passengers' needs. Ib...

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4/1/2019 G Margoni

✅ Trip Verified | Madrid to Milan. Iberia's short-haul flights are different from long-haul or intercontinental flights. In these Iberia offers a service just slightly higher than that offered by the low cost: no IFE, food on purchase seats with a decidedly insufficient pitch.

3/29/2019 P Reed

✅ Trip Verified | Flew Iberia from Sao Paulo to Madrid on my way back to London. The seats were great when compared to the BA Club World but service and food was terrible. The FA were in such a mood that it looked as if they were doing me a favor and the food, I chose the chicken but mine was undercooked and full of nerves. Cou...

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3/21/2019 Abdallah E, Airbus A340-600 (346) v2 seat 59D

Great legroom! There is no seat in front of 59D making for plenty of legroom. Also, Iberia's fee for the seat reservation was only 30€ as opposed to 65€ for emergency exit seats. Proximity to the lavatories may be bothersome, but I'd say it's totally worth it.

3/19/2019 J Kan

✅ Trip Verified | Buenos Aires to Madrid. Horrible check in service. Baggage not sold with tickets online. Poor Web interface. Call center in Buenos Aires ask for voice recognition then cut line off. Poor boarding experience. Unruly not organised. On board sat next to a lady crew member. Friends (ie steward) gave two bottles o...

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3/19/2019 S Fader

✅ Trip Verified | Madrid to Miami. Worst customer service. The seat is so tight. I do not recommend this flight, pay extra little money and enjoy the other flight.

3/18/2019 Neil McGill

Not Verified | Bogota to Madrid. When flying long-haul these days I prefer to pay a bit more for Premium Economy in order to have extra space and a slightly better level of service. With Iberia I feel that it is not worth the additional expense and is a very poor Premium product. Whilst the seats were comfortable and the IFE go...

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3/14/2019 Juan L., Airbus A330-200 (332) seat 30C

La verdad es que yo iba un poco aprensivo por los comentarios que había oído y leído en lo que se refiere a la comodidad y servicio en un vuelo tan largo (más de diez horas). Pero resultó mucho mejor de lo esperado. Suficiente espacio, buen entretenimiento, servicio Wifi, comida normal para lo que se puede esperar en un avión (y...

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3/14/2019 Juan L., Airbus A330-200 (332) seat 30C

La verdad es que yo iba un poco aprensivo por los comentarios que había oído y leído en lo que se refiere a la comodidad y servicio en un vuelo tan largo (más de diez horas). Pero resultó mucho mejor de lo esperado. Suficiente espacio, buen entretenimiento, servicio Wifi, comida normal para lo que se puede esperar en un avión (y...

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3/8/2019 Abdallah E, Airbus A330-200 (332) seat J20

All seats "J" in Economy class have a reduced foot space, as there is a metal case under all the "J" seats. This reduces the footspace by 8-10 cm in width. For somebody tall it is really bothering!

3/5/2019 B Merton

✅ Trip Verified | Birmingham to Madrid. I was over charged for bringing golf clubs. It clearly states £40 on the website. I was charged £50 even though I showed the webpage to the guy on the desk. When I phoned customer service and when a went to customer service desk at Madrid they both agreed I was over charged. After filling...

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2/23/2019 T Thomson

Not Verified | London to Vigo via Madrid. Awful all round. No idea how to handle delays, how to manage groups of people, or how to treat passengers. I’ve encountered the same problem with this airline time and again, so I will be seeking alternative routes in future.

2/19/2019 Andre C, Airbus A330-200 (332) seat 2L

My First time with Iberia in Business, I Flew Rio de Janeiro to Madrid. The 2L offers a lot of privacy due to the shelf separating the seat from the aisle. It is wide and comfortable, has a lot of storage space, including a shoe storage compartment. The seat turns into a 180 degree bed and features massage mode. Food is not exce...

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2/15/2019 D Kendall

✅ Trip Verified | We recently endured economy return flights from Buenos Aires to Madrid. While the seats were actually quite comfortable and we appreciated the 2-4-2 configuration, the service and food were quite bad. We hardly saw the cabin crew except when serving a meal, rest of the time there were 1 or 2 chatting in the ga...

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2/9/2019 J Velardo

✅ Trip Verified | I flew from Mexico City to Madrid. I asked the flight attendant for water but he refused to give me water saying "the seat belt Sign is on I can't serve you". The seat belt sign was on for like 5hrs. I had to go to the galley to get it myself.

2/5/2019 Neil Jeram

✅ Trip Verified | A swift trip from London to Madrid on Iberia. It was a EasyJet style experience on an A340. No real issues. Food and drink had to be purchased and in fact they had run out of most things by the time the cart came around. Got me from A to B and thats fine.

1/20/2019 Luz Uzal, Airbus A330-200 (332) seat 8A

Asiento como los demas, pero ¡ojo! No tiene ventanilla.

1/18/2019 Emily Hart

✅ Trip Verified | On Thursday, December 27th, my fiancé and I were scheduled to fly New York to Madrid. At 8:30, we all lined up to board and then after standing for 30 minutes with no direction, we were told that the plane had a mechanical issue. For the following three hours, we were given vague and unhelpful updates roughly ...

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