Iberia Fleet

916 Iberia reviews

10/22/2018 Willard Cummings

✅ Trip Verified | Madrid to New York JFK. The Information counter in Madrid Airport was a joke. Four personnel standing there doing nothing. When I approached the desk to ask a question about my 3 hr delayed flight they told me to go take a number [even though no one else was in line.] After I got the number they let me come to...

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10/21/2018 SeatGuru User, Airbus A340-600 (346) v2 seat 11J

Be Aware....The seat is beside the curtain into buisness class which the Crew are constantly throwing open as the galley is behind. The stupid design means that the curtain is always brushing against your legs - maybe trivial, but on a 13 hour flight when you are trying to sleep it is very annoying - mentioned it to the crew, bu...

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10/19/2018 R Cheadle

✅ Trip Verified | I am very happy to report that my return trip from Santo Domingo to London this time was a vast improvement on my last two trips. I traveled with one suitcase and my golf clubs and this time the Iberia staff at Santo Domingo could not have been more helpful and the two items were transferred to a BA flight fro...

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10/19/2018 Fritz Moedinger

Not Verified | Casablanca to Venice via Madrid. Very nice crew from Casablanca to Madrid. Average crew from Madrid to Venice. Madrid is not very connecting passengers friendly. Airline lost bags, both flights on time, luggage in Madrid. Took them two full days do deliver! For information about their faulty work you need to cal...

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10/16/2018 B Marhan

✅ Trip Verified | Madrid to Miami. Very bad service. Attitude poor. I had ordered a vegetarian meal with allowed milk products. First of all the air hostess did not even stop to ask me if I wanted coffee. I had to turn back back and ask for it. Then she would not give me cream because she said I had asked for a vegetarian meal....

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10/15/2018 Pablo, Airbus A330-300 (333) v2 seat 5E

Buen asiento. Servicio a bordo bien. No funcionaba wifi. En esa fila se transmiten los ruidos de la cocina que se ubica entre ejecutiva y turista un poco molestos. Casi todo el personal muy amable.

10/15/2018 Petri Hottola

Not Verified | I had not been flying with Iberia for a while and was therefore impressed by their current standard of operation. In Sao Paulo, an Iberia gate representative was able to give me two boarding passes for my remaining two Finnair connections, which LATAM had failed to do despite being in the same alliance. I was als...

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10/15/2018 G Schuh

✅ Trip Verified | Iberia was delayed at Quito due to random police controls. Didn't matter to us though since the connecting flight was only leaving more than 4 hours after landing. Others might have had a worse experience with that. Personally, I think the staff were very unfriendly and harsh sometimes. They didn't seem to be r...

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10/14/2018 Diane Kelly

Not Verified | Madrid to Barcelona. Our luggage was lost in the confusion of a delayed flight and missing our connection to Canada. Iberia staff at the Customer Service Desk and Lost Baggage Desk in Barcelona were extremely helpful. They got us on a flight the next day and rerouted our luggage to the hotel when they tracked it ...

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10/11/2018 C Meares

✅ Trip Verified | Pamplona to Dublin via Madrid. The worst airline I’ve flown. Missed my connection in Madrid due to them changing the time of the flight from Pamplona. Then they flew me to Marseille (supposedly en route to Dublin) where another delayed flight meant I was stranded in Marseille. Not a single staff member availab...

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10/11/2018 B Baker

✅ Trip Verified | Flew Iberia from New York to Madrid via Barcelona. Connecting flight was canceled and wasn't put on another one for 8 hours later with no compensation. Return flight was delayed, miss connection and lost bag. Spend the extra money and book through another airline - I ended up losing more money with this "cheape...

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9/28/2018 SeatGuru User, Airbus A320 (320) Express seat 12C

Had 12C for a 2.5 hrs flight and it was well worth to spend extra money for it. I had at least 10 cm (4 in) more legroom space. However, the seat pitch for regular economy seats are a nightmare as mentioned many times before, particularly for flights lasting more than an hour.

9/27/2018 Ory N, Airbus A330-200 (332) seat 4A

My first time with Iberia in business, and was pleasantly surprised. The seat is wide, comfortable and provides a sense of privacy due to the wide shelf separating it from the aisle. It’s worlds apart from the ‘Euro Business’ services that many of the European airlines provide today on their routes to and from Tel Aviv, which i...

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9/27/2018 SeatGuru User, Airbus A320 (320) Express seat 10A

Very narrow 28 seat pitch, extremely slim and hard backrest, no recline, very hard headrest. Very small space for luggage under seat. Leather seats which make you sweat which in combination with the very hard seat bottom makes this aircraft extremely unconfortable. Not suitable for flights longer than 2 hours.

9/25/2018 Christian Benavides, Airbus A330-200 (332) seat 55C

Very comfortable, enough space, I love the configuration with 2 seats next to window.

9/23/2018 Michael Griffin

✅ Trip Verified | We booked a flight from Milan to San José via Madrid for October 2018. We changed our mind and wanted to stay a few days more in Madrid on the way back to visit the city. I called Iberia to know if cancelling the last leg would be free. They confirmed that it was free to cancel the last leg without any issue. ...

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9/22/2018 F Laredo

✅ Trip Verified | Faro to Miami via Madrid. This is my first time with Iberia and I am sad to say this is by far the worse experience. The plane is really nice, the food was decent but the staff is awful. It is very upsetting how rude and mean the staff was at the airport (Madrid) and also in the plane. Starting by staff not wa...

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9/20/2018 H Cassidy

✅ Trip Verified | Madrid to London. Boarding chaotic. Due to flight being busy passengers towards the end of the queue were asked to surrender hand luggage. Instead of this being identified at the boarding gate it was decided when passengers had almost boarded. We were then led back up the corridor and had to toss our cases dow...

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9/10/2018 Nuno Paixao

✅ Trip Verified | Lisbon to Madrid. When checking-in online, the airline offered for 49€ the possibility to upgrade to business class, that I accepted. The upgrade included the option to pass through fast-track on security at Lisbon airport. I found a very fair offer. Boarding more chaotic due to lack of space at Lisbon airport...

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9/10/2018 Nuno Paixao

✅ Trip Verified | Madrid to Lisbon. Late friday night flight, on-time. Boarding procedures were fairly organized being priorities respected wothout any mess. Once on-board hostesess were concerned about fluidity of boarding immediately helping passengers who seemed lost or unable to place their luggage properly. No Wi-fi on boa...

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