Customer reviews

3/14/2013 Sidath Baranage

I flew with Indigo in August 2012. Given the hype about this airline I thought of giving them a try and they didn't disappoint. Website was easy to use. However I wish they'd allow pre-booking of seats at least for a nominal fee. You have to buy 'Indigo Plus' which is meals + seat so if you don't want a meal there will be no sea...

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2/25/2013 Alan Lacey

MAA-TRV and TRV-BOM. Easy to use website for online booking and immediate text confirmation to my mobile. Fast courteous check in . New aircraft comfortable seats and departures ahead of schedule. FAs were all smart friendly and attentive. Great fare and an extra 600 rupees (about £7.50) got me a reserved extra legroom seat food...

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2/12/2013 S Menon

Morning Departure from Mumbai. There was a snaking queue at check -in but the staff were very prompt and I got my boarding pass in 10 mins. Clean aircraft and push back 5 mins ahead of schedule. Landed in Chennai 15 minutes ahead of scheduled time. Good value for money.

2/3/2013 U V Naresh

I was supposed to fly from Delhi to Mumbai this morning (10.25am) on Indigo but Delhi airport was heavily fogged out and the runway operations had been shut for a few hours. I was not informed of any impending cancellations or delays and proceeded to the airport a normal. Upon arrival I was very politely informed that no departu...

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1/8/2013 W Montego

Flew MAA-PNQ (Chennai-Pune). Excellent crew and food service. Seats were terrible and the plane was unclean. One thing I respect about IndiGo is their promptness. The problem with that was that as soon as all passengers had disembarked the next group boarded. Nevertheless the best domestic duty-free I've ever seen.

1/8/2013 Tasneem Yousuff

For the first time my husband and I travelled with Indigo airlines 2 days ago and were very sceptical as it was a budget airline and we had slightly excess baggage. To our surprise from our very first contact with the Indigo airline staff to the end of our trip we were impressed. The lovely young lady at Mumbai airport greeted u...

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12/25/2012 Kapil Khandelwal

I travelled from Bangalore to Jaipur. The leg space between seats was the length of my iPad. If the seat in front is reclined it would hit you face. Very uncomfortable amongst the low cost carriers. Looks like the airline is interested in making money by cramming more seats.

12/13/2012 Rishad Patell

BOM-DEL-BOM. Early morning departure from Bombay was on time and a good flight. Very full both ways. Good check in services and very courteous staff. Good airline to fly domestic.

12/12/2012 V Bagaria

Flew Kolkata-Bangalore via Chennai. Flight departed on time the aircraft despite being one of their older ones was clean and well-maintained. The crew were simply superb. Though the catering onboard should improve. The variety is very restricted. We made an early arrival at Bangalore despite a late arrival in Chennai. Will fly t...

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10/24/2012 V Agarwal

COK-BOM. Check in at Cochin a breeze no queue at all. A320 was clean and modern. The flight attendants were active and friendly. on and arrived on time. In Mumbai the bags were out in ten minutes. Indigo made flying fun from Cabin Crew with their Leading Lady and Miss Indigo badges the aircraft steps had painted on the side "Her...

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10/17/2012 Ameya Chitre

BOM-BDQ on A320. Check-in was not as efficient as I have know Indigo to have. But it was not a problem. We were kept waiting for take-off due to congestion but flight itself was pretty standard efficient Indigo. The chief FA seemed rushed while making announcements.

9/30/2012 Rishad Patell

Ahmedabad to Pune on Indigo. Check in was easy fast and efficient. Clean plane with good service and a very friendly crew. On time and value for money.

9/5/2012 Kumar Ganesh

DEL-COK-DEL. Excellent flight both flights on time as we had pre-booked meals and seats check-in was a breeze. Overall highly recommended as a premium low cost carrier.

9/5/2012 Kumar Ganesh

DEL-COK-DEL. Excellent flight both flights on time as we had pre-booked meals and seats check-in was a breeze. Overall highly recommended as a premium low cost carrier.

8/8/2012 Saketh Rahm

Overall a good experience from HYD-BLR-HYD and HYD-DEL. Planes are new and modern crew all young pleasant and helpful and speak perfect English. Seating is very tight - the person in from of me reclined their seat and it was in my face. They sell food which is tasty and well priced. One major negative as at check in at HYD. My c...

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8/7/2012 Bijal Goswami

Goa to Mumbai on Sunday 5-8-2012. On time and welcomed by smiling crew. The plane was spotless and new. The food was reasonably priced and good. Short flight of 55 minutes. At the end the Pilot came out of the cabin to say goodbye to everybody.

8/6/2012 B Michl

Dehli-Kathmandu-Dehli. Unfriendly staff they ask you to be at the airport 4 hours before departure for international flights and 2 hours for domestic flights. Arrived 3.5 hours early as anticipated no check-in counter was open. Nevertheless the plane seemed to be quite new and comfortable.

7/15/2012 S Srinivasan

MAA-HYD. The crews are friendly the airplanes clean they still run a largely on-time operation and prices remain very affordable. The bad news is the pains associated with flying "ultra low cost carriers" are now beginning to inflict the airline. Seat selection was free the last time I flew them a couple of years ago but now the...

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5/30/2012 Madhu Sudan Sharma

Bangkok-Delhi. Plane was new though no inflight entertainment which most of them have. No food or beverage unless you buy. For a flight of 4.30 hours strange thing. A cup of premixed tea cost 100 THB (INR 170.00).

4/29/2012 S Krishnaswamy

Bangalore to Delhi return. Ground staff and cabin crew were friendly and efficient. The planes used also were new clean and comfortable. The food too was pretty good. However it is better that they sell at least a water bottle. Although they do sell water they provide it in paper cups and every time I had to pay Rs 40.