Israir Airlines

Customer reviews

12/18/2017 Hendrik Nyman

✅ Trip Verified | Tel Aviv to Podgorica. Since there was no on-line check in, and the self service check in machine refused to let me check in I had to stand in a very long line even though I only had cabin luggage. For a long time there was only one line for this flight, even though there were lots of people in the line. Finall...

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10/17/2017 Amnon Meisels

✅ Verified Review | Tel Aviv to Thessaloniki. Israir sells tickets for its flight that have the look of regular flights, not charter flights. It then changed the times of flight in advance (i.e. no delay or unexpected problem) by 2-3 hours. This moves the flight time from a premium time, like 10:30 am, to a very unappealing tim...

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3/26/2017 Daniel Cohen

✅ Verified Review | Eilat to Tel Aviv. The plane arrived 15 minutes late, but that was ok. The boarding was quick and nice. The cabin crew was good, nice and helpful. 20 minutes on the flight and we got some snacks. I love Israir's snacks. Of course you could get some water with it. The landing was pretty shaky.

9/14/2014 Corinne Sauer

We used Israir last summer for a flight Tel-Aviv Rome and Rome Tel Aviv. The flight was moved a day earlier on the way to Rome and one day later for the return flight. So using Israir is like not having a reservation! We tried again today to fly Israir from Tel Aviv to Eilat the flight is now 4 hours late - considering it takes ...

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10/22/2013 M Günther

More than 3 hours late no excuse me no meal voucher no information. The unfriendly staff were overwhelmed. My flight was from Tel Aviv to Berlin. They changed the flight time from 7 to 5 am the aircraft arrived 3 hours later at 9am. During the flight than the meal and drinks were not free! I can only advise again this company!

10/20/2013 R Kordof

After reading some of the less stellar reviews online and being unable to reach any English speaking staff on the phone who could verify the in-cabin luggage dimensions I was naturally apprehensive about the flight from Tel- Aviv to Nice on Monday September 23 2013. To my pleasant surprise the entire flight experience was excell...

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7/15/2011 Sanuel Himelstein

Rome-Tel Aviv. Everything about the trip was a pleasure. The plane left almost on time (20 mins later than scheduled but this was already viewable 12 hrs before the flight). Needless to say we arrived on time. Considering we flew from midnight until 3:30 a.m. Rome time we assumed we would get very little - if at all - in the way...

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8/4/2010 Jonathan Fain

One way ticket from Tel Aviv to Rome. The aircraft is half empty Israir really don't know how to sell those tickets. I asked for vegetarian food and got a weird sandwich no expectations there. Overall it is a good airline. Service is good.

4/2/2008 A Shneyderman

JFK to Ben Gurion and back. The two worst flights of my life. The return flight was about as close to hell as I think you can get on Earth. To say it was tight is an understatement. I'm 5' 6" tall and my knees were in the seat in front of me the entire time. This time the plane was a Portuguese company with their own staff. They...

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4/1/2008 D Singer-Frankes

They cancelled flights 3.5 months after purchase 2 weeks before departure. Instead of non-stop JFK to TLV both ways we got long layovers in Europe (incl one at Athens airport !) while traveling with young children. Their food tasted terrible but it was better than no kosher food provided (which is what they stuck us with on Olym...

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3/19/2008 Simon Laqueur

A320 - flew for the first time with Israir on March 17th and it will also be the last time. I literally only had 2 fingers worth of space between my knees and the seat in front. IFE non existent. I must attempt to get exit row when I return. Israir will be on my blacklist "to be avoided at all costs".

1/21/2008 A Beattie

I flew Israir and was thoroughly disappointed. I did not mind the extra random searches that took an extra hour and included 5 physical searches from different people. What I did mind was that they took my luggage and searched it without me being present and also they took all my hand luggage and left me with nothing for the fli...

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10/22/2007 M Steuer

Premium Class from New York to Tel Aviv. It's a budget form of business class but service was excellent seating quite comfortable compared to coach seats and pricing very reasonable. They give you free passes to the business class lounges at JFK and Ben Gurion Airports. Although the Ben Gurion Airport's Dan Lounge was crowded an...

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10/22/2007 M Steuer

Premium Class from New York to Tel Aviv. It's a budget form of business class but service was excellent seating quite comfortable compared to coach seats and pricing very reasonable. They give you free passes to the business class lounges at JFK and Ben Gurion Airports. Although the Ben Gurion Airport's Dan Lounge was crowded an...

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9/10/2007 M Fine

Stansted to Tel-Aviv. Flight was cancelled and no one bothered to tell us. We were told to turn up the same time tomorrow. Lucky I telephoned before we left home as the plane did not turn up for 28 hours after it was meant to leave other people not so lucky and spent the whole day at the airport. Staff were rude. Complained on t...

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9/10/2007 M Fine

Stansted to Tel-Aviv. Flight was cancelled and no one bothered to tell us. We were told to turn up the same time tomorrow. Lucky I telephoned before we left home as the plane did not turn up for 28 hours after it was meant to leave other people not so lucky and spent the whole day at the airport. Staff were rude. Complained on t...

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6/4/2007 A Rhodes

TLV-JFK. I flew El Al on the way to Tel Aviv and had a decent flight. coming back on Israir I did not know what to expect. By far the most cramped plane I have ever seen. I am very tall and sitting in my seat my knees were jammed in the seat in front of me. Seeing that this was going to be twelve hours of sheer hell I asked for ...

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6/4/2007 A Rhodes

TLV-JFK. I flew El Al on the way to Tel Aviv and had a decent flight. coming back on Israir I did not know what to expect. By far the most cramped plane I have ever seen. I am very tall and sitting in my seat my knees were jammed in the seat in front of me. Seeing that this was going to be twelve hours of sheer hell I asked for ...

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5/4/2007 M Pouman

JFK to Tel Aviv recently. It was one of the most uncomfortable flights I have ever taken. The plane was a Boeing 767 - kind of small for such a long trip. Israir tries to make up for this by packing in as many passengers as they possibly can. The rows were way too close together. I am not a tall person and I was completely squis...

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5/4/2007 M Pouman

JFK to Tel Aviv recently. It was one of the most uncomfortable flights I have ever taken. The plane was a Boeing 767 - kind of small for such a long trip. Israir tries to make up for this by packing in as many passengers as they possibly can. The rows were way too close together. I am not a tall person and I was completely squis...

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