KLM Fleet

1505 KLM reviews

4/7/2019 Jaap de Korver

✅ Trip Verified | San Jose to Amsterdam. Quality of the catering in the business class could not be worse. The dinner was served about 45 minutes after take-off, the whole dinner at the same time. There was nothing to choose. The food served was not suitable for me. Soup was not warm. The dessert was about the cheapest stuff, a...

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4/4/2019 Marcelo Blumenfeld

Not Verified | Birmingham to Sao Paulo via Amsterdam. I've been flying with KLM for about 10 years and have seen the steady decline in the quality of service. Last trip booked reminded me to leave KLM as a last resort from now on. Booked flights for me and my wife to Brazil. We chose the option with no checked luggage as we're ...

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4/3/2019 Abdallah E, Boeing 747-400 (744) New Business seat 43C

The seat has limited legroom due to the entertainment box under the seat in front and the remote control being inside the armrest meant the screen was constantly on and off. When the seat in front was reclined the screen was very close indeed to my face and this was not helped by the fact that 43C would not recline. All in all a...

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3/29/2019 H Malak

✅ Trip Verified | I used KLM from Düsseldorf to Osaka via Amsterdam and on the return flight as well, it was my first time using this airline and i can only recommend it! The planes were punctual, the cabin crew very friendly, the food was ok (for plane food) and i had enough leg space. They have less shows to watch compared to...

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3/27/2019 Berend M, Airbus A330-200 (332) v2 seat 2G

These are "new" full flat seats. But KLM has chosen cheap option to keep 2-2-2 configuration. The seat is therefor very small, I am almost stuck and not that big. Sleeping is nightmare as you really are stuck in the chair and there is amble room for your feet. Every part of your body feels the chair. Not worth spending the money...

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3/23/2019 Steve L, Boeing 787-9 (789) seat 6G

Armrest does not come up. Stays down.

3/21/2019 S Geramo

✅ Trip Verified | Dublin to Milan. I was extremely disappointed with my trip. The ground people were very nice, but the other staff or management I needed help from were extremely non-flexible, did not listen, and had no customer service whatsoever. This ruined my experience so much that I have to give a 1-star rating. I have ne...

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3/20/2019 Abdallah E, Boeing 777-300ER (77W) seat 50A

Now window, the escape slide housing is intruding the legroom infront, the tray table is in the armrest, and the IFE on the other, reducing the seat width, no stowage space, and awkward to stare at the crew sitting on the jumpseat however, kuddos to the staff, as i was advised this is typically the last seat offered on the f...

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3/20/2019 Abdallah E, Boeing 777-300ER (77W) seat 6K

Seat is very private, barely anyone passing thru appart from the crew. Seat is the most secluded business class seat and as far from the toilet

3/15/2019 Abdallah E, Boeing 777-200ER (772) seat 10K

Row 10, Seats H, J, & K have the most pitch out of all the seats in Economy Comfort. I'm 5'8" and I couldn't even touch the bulkhead wall with my feet. I could literally stretch out, recline, and be able to sleep. The rest of Row 10 had bulkhead walls with standard pitch for Economy Comfort. Downside though is that your tray...

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3/15/2019 James Kidd

✅ Trip Verified | Newcastle to Amsterdam. A fantastic airline. Both flights on time, excellent food and beverage service despite only a 1 hour flight time and the most friendly and attentive cabin crew I've had looking after me in 100+ flights. A perfect service. I am taking a longer flight with this KLM next month from Newcast...

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3/13/2019 H Marshana

✅ Trip Verified | I was travelling with my wife and daughter 3 year old from Birmingham to Alicante via Amsterdam. The flight from BHX was late by more than 2 hours. And I was stranded at the airport with my 3 year old without any help. I called the customer care three times; the first two representatives were very rude but got...

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3/9/2019 Daniel Hornett

✅ Trip Verified | Helsinki to Vienna via Amsterdam. I had a lovely couple of flights on KLM. Booked Economy Comfort with slightly better legroom and recline. Cabins were a bit old, but perfectly decent. The crew were lovely, smiley and jokey, and for only £90 for both flights, this was perfectly decent, especially after factorin...

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3/8/2019 G Bueler

✅ Trip Verified | Ljubljana to Malaga via Amsterdam. I chose a flight, in the following steps they promise I can purchase check in baggage afterwards online but in reality I was searching for the online booking option for one hour and in the end called the company to hear that this was not possible! The woman on the telephone t...

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3/6/2019 Alyssa Rozenwasser

Not Verified | Our family of 9 flew Jakarta to Tel Aviv via Amsterdam and back. Usually for this route we take Turkish Airlines but as we are not happy with Turkish lately, we chose to fly KLM. We are quite satisfied with the service KLM has given us. We were all seated together on each leg, cabin crew were funny and friendly, ...

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3/6/2019 Tomacita Balanquit

✅ Trip Verified | My first time flying KLM on from Dubai to Birmingham via Amsterdam, the service in both KL428 and KL1421 was very impressive. The cabin crew was very engaged and were friendly. I noticed that most of the women cabin crew to Amsterdam were more mature, but they were switched on and experienced. Breakfast was no...

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3/5/2019 Richard Callis

✅ Trip Verified | Arrived from Brazil into Heathrow and asked to be put on an earlier flight. (I was not confident enough to book earlier flight in case my inbound was delayed). The change was done without fuss or charge. I had important work in Amsterdam (photographing my first Champions League game) so the extra time was inval...

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3/4/2019 Abdallah E, Airbus A330-200 (332) v2 seat 21A

A322 - Updated cabin - No loss of legroom, new Recaro seats and Panasonic Android IFE tablet in seat back (as used by Qantas) - Excellent seat now, great improvement

3/3/2019 Jasper Rom

✅ Trip Verified | I had a great flight with KLM from Tokyo to Amsterdam in Business Class. Decided to upgrade during online check-in for a reasonable amount of Flying Blue miles because there were a lot of open seats left. Check-in at the airport went smooth and security check was a breeze. Decided to spend some time in the De...

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3/1/2019 Simon Channon

✅ Trip Verified | Johannesburg to London via Amsterdam. First time in Business Class with this airline. Very comfy layover in Skyteam Lounge with wide choice of food and drink. Fascinating to compare in flight operation with recent experience on Air France. More down to earth cabin crew, warmer welcome and more care and attenti...

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