KLM

3.5
1,046

KLM Fleet


1505 KLM reviews

3/1/2019 H Perlout

✅ Trip Verified | Amsterdam to Bangkok. KLM is getting better and better. Friendly staff, good food, also in between you can get enough drinks and bites. And nice new interior. Seat pitch not superb.

2/21/2019 SeatGuru User, Boeing 787-9 (789) seat 40G

Just traveled GIG-AMS and was forced to choose 40G & E, 'cause KLM didn't realase all the free seats in Economy cabin; by the way, "congrats" KLM! 40G - awful seat, limited recline, and in addition 39G (in front) has a huge recline, and your monitor is 10 cm from your face. Overall the KLM Dream liner was NOT an impressive airc...

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2/20/2019 Lars Kristiansson

✅ Trip Verified | Booked KLM flight from Houston to Copenhagen (via Amsterdam). A few hours prior to departure KLM advised the Amsterdam/Copenhagen had been cancelled due to weather. I asked to remain on the Houston/Amsterdam flight but shortly after they advised me this flight too had been cancelled due to weather. Much to my s...

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2/18/2019 Simon Castleman

✅ Trip Verified | Good experience, crew friendly and attentive, meals tasty and seat full lie flat and reasonably comfortable. IFE screen was not a bad size but in comparison with other airlines was a bit small. The content choice was not to my particular taste but there was enough to get me through the flight. The Indonesian me...

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2/17/2019 Jaimala Wankhede

✅ Trip Verified | Mumbai to Amsterdam. Worst Airline to travel. Extremely rude and unhelpful staff. I needed water and called the air hostess multiple times but no one paid heed. It might sound unreal but I had to wait for 2 hours before someone attended me! When the air hostess finally came, she says we will serve water with b...

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2/15/2019 P Scott

Not Verified | Humberside to Santiago de Chile via Amsterdam. I am coeliac (gluten free) and requested the special meals. There were provided but the quality of the meals on the return flight in particular was very poor. There was not really enough to eat with the dinner (as they could or did not pad it out with bread.) I was h...

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2/11/2019 SeatGuru User, Boeing 747-400 (744) Combi New Business seat 36H

I would avoid this seat, as the isle narrows right next to the seat, due to the washroom walls. Because of this, the carts and people that pass by tend to hit your legs more easily (also, there is a metal bar in the leg-space area, which makes you more inclined to stick out your leg to the side, i.e. the isle). Also, sitting so ...

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2/11/2019 J Berger

✅ Trip Verified | Munich to Havana via Amsterdam. We are still extremely angry, because KLM refuses to refund our expenses of 400 Euros that we hadbecause they did not manage to send us our luggage. We got it on day 9 of our trip – and only because we no longer let KLM handle the situation. The communication of KLM is really ou...

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2/9/2019 SeatGuru User, Boeing 747-400 (744) New Business seat 51A

This seat has significantly less legroom than the other two in this row since the edge of the emergency exit gets in the way. I was sitting in the middle seat, but switched to this seat so the guy who has seating here and much taller than me, could actually sit comfortably. I'm 5'2 and had just enough room for my legs. It's not...

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2/8/2019 SeatGuru User, Embraer 190 seat 7D

This is an Economy Comfort seat (7D) which incurs an additional charge, but if your 6'3" 19st man then definite worth the small extra, even if it was only just over an hour (although Exit Row 11 has even more room if you can book those). Each outbound and inbound flight i did on the E190, you got given a snack and a 86ml carton ...

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2/8/2019 SeatGuru User, Embraer 190 seat 11D

Lots of leg room especially for 6'3" 19st man.....loads of room stretch out! As others have said, no underseat storage, but if the overhead storage is full and you do need to place it under the seat, the flight attendant will stow your bag at the front of the plane for you (as they did in our case). If you have brought two bags ...

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2/8/2019 C Herviler

✅ Trip Verified | Amsterdam to Quito and Guayaquil to Amsterdam with KLM in economy. Check-in was fine on both flights. Very average service and aircraft. I don't like the narrow seats in the 3-4-3 configuration of the B777-200ER aircraft. Hot towels have disappeared which is a shame. Taste of the meals was okay but lukewarm. T...

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2/6/2019 L Kamutza

✅ Trip Verified | Gdansk to Hong Kong via Amsterdam. The flight from Europe to Asia took place on the deck B747. It is impossible to hide that it is an old plane, there were visible traces of a long-term service. An old entertainment system, seats - deviating from the modern ones, however this plane has a soul and the journey w...

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2/4/2019 Clive Charles

✅ Trip Verified | Amsterdam to London. Am really bad at flying and have a nut allergy. The staff both on the ground and in the air were amazing. They took amazing care asking if I was ok and explaining when I was worried about what was going on. I would fly with them again.

2/4/2019 Stephane Merigon

Not Verified | The KLM lounge 52 in Schiphol was overcrowded and the staff was very rude (that actually applies to the whole airport). Food in the plane was awful, everything felt dirty and again, the staff lacked manners. This was a Amsterdam to London service following a fantastic trip with Garuda from Jakarta. Next time I wi...

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2/3/2019 R Barivo

✅ Trip Verified | Durham to Amsterdam. Never again! Flight which was early hours got cancel and rearranged, then cancelled again and a bus taking us to Newcastle. Lost all my connections, hotel, transfers and spoiled a start of a nice holiday. Never again KLM.

2/2/2019 T Singh

✅ Trip Verified | Toronto to Delhi via Amsterdam. I usually travel with British Airways so I was actually very excited to fly with KLM for the first time. Huge disappointment. A terrible airline with a horrible service. I was travelling with my wife and an infant son which made this journey even worse. The staff are blatantly ru...

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2/1/2019 Kyle Irwin

✅ Trip Verified | Amsterdam to Curacao with KLM. Experienced a slight delay to the flight, which was explained at least. Boarding was swift. Problems started shortly after takeoff, our entertainment system didn't work, must have been the whole row as the guys next to us wasn't working either, this continued for around an hour an...

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1/31/2019 SeatGuru User, Boeing 777-300ER (77W) seat 41E

Nice space extra legroom if you stretch your legs out to left, as there is no seat next to you. 1 drawback your nearly the last to get served onboard. Also i feel the seat comfort for your bum is very hard, I always end up sitting on a cushion.

1/28/2019 Chris Walsh

✅ Trip Verified | Denpasar to London via Singapore. An old school cabin with very dated food. The Staff though on all four of our KLM flights were exceptional and an asset to the airline. They made it a great experience. We had damaged luggage on return but don't know which leg it was from. Air France have got the quirks but the...

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