LAN Peru

Customer reviews

9/15/2018 T Murber

✅ Trip Verified | Lima to Arequipa. When I booked this flight I thought this is a decent airline, but I learnt to be wrong. The check in was efficient and the staff was very friendly - but this is where the positive ends. The Boarding was very chaotic and very slow. No greeting on board. The seat was the most narrow I have ever...

Read More
11/25/2017 T Atkins

✅ Trip Verified | I booked a return flight from Lima to Cuzco two days ago and made the mistake of booking February 11 - March 15 instead of March 11-15. I called yesterday within 24 hours and was advised that LATAMs policy was there is no penalty but I would have to pay the fare difference. This sounded fair. Especially as the ...

Read More
5/29/2017 E Dannell

✅ Verified Review | Los Angeles to Cusco via Lima. We were pleasantly surprised when Lan Airlines delivered our luggage 1 hour from the airport the day after we landed. American Airlines in the U.S. didn't tell us sbout collecting our luggage in Lima before flying to Cusco (must go through Customs), so it never arrived in Cusco...

Read More
1/11/2016 Catalin-Alexandru Epure

LAN Peru flights from Bogota to Santiago via Lima. Although it was a relatively small aircraft (A320, I think) and the flight departed 4 am on time, we did get a blanket plus pillow, eye cover and ear plugs and headphones for free. The flight attendants were extremely friendly and elegant. The flight entertainment was pretty goo...

Read More
10/9/2015 M Brewer

I watched as I checked in my suitcase for this LAN Peru flight. It had a baggage claim tag put on it then changed … I thought nothing of that until I had no luggage at the end of a 45 minute non-stop flight. Hope someone is enjoying my favorite travel clothes! After 10 years of extensive world travel I have never lost my suitcas...

Read More
7/19/2015 Jocelyn Wong-Rolle

Our flight was cancelled due to airplane problems. The big problem was that LAN did not have enough people to deal with re-booking the planeful of folks who were now stranded. Over half of us had connecting flights we missed. We waited in line over 3 hours and left the airport at 10pm, hungry, cold, tired and without boarding pa...

Read More
9/28/2009 Clive Drake

Lima-Cusco and three other internal flights within Peru. All flights on time and quality of aircraft pilots (as in landing and take offs) - was exceptional. Aircraft were almost new A319s - all were clean - including the toilets which cannot always be taken for granted on an aircraft that is subjected to multiple take offs and l...

Read More
8/7/2009 Jean Louis Vergaert

Lima-Cusco-Lima Lima La Paz and Juliaca-Lima: modern planes punctual and well organized good web check-in. Although the seat pitch on the Peru domestic flights was acceptable the pitch on the international Lima to La Paz flight was so narrow that I couldn't even open my laptop (and it was a very expensive flight!). Also long que...

Read More
4/21/2009 M Rapp

Arequipa-Juliaca (30 min) and Cusco-Lima (60 min) in Economy. Everything worked well organized professional and on-time. Service on first leg was not existent due to short flight time. Second leg offered snack and drinks. Clean and modern A 319 aircraft but seat pitch was tight like on a low-cost carrier.

12/15/2008 Frank Sherwin

LAN Peru LIM-LAX economy flight filled to capacity FAs friendly and competent 767 new with the standard LAN seatback VOD. Uusually for a Boeing standard size carry-on luggage now actually fits in the overhead compartments. 767 noisy as usual but reasonably comfortable flight (apart from the 767 seats which have no footrest and d...

Read More
10/22/2008 Gordon Kelly

Santiago - Lima in economy ended up being on a LAN 767-300. Comfortable seating good food and great AVOD system. LIM-CUZ-LIM A319 both ways. Flights on time seating comfortable small snack served on each journey with a drink. Crew friendly enough.

9/30/2008 Boris Chavez-Bravo

LIM-PIU/TBP-LIM Economy. Good service ground and on board. Small snack served and drinks offered on all flights. Entertainment also offered on all the short flights. Seats are comfortable. Good experience overall.

9/20/2008 Ray Miles

MEX-LIM-MEX in business class. The outward flight left at midnight with an arrival time of 5.30am approx. This was too short a flight to catch up on much sleep although the plane was new or refurbished almost flat beds and a large screen with AVOD. A full meal service was offered but I decided to get some shut-eye instead and sl...

Read More
9/5/2008 T Freitas

LIM-CUZ-PEM-CUZ-JUL-AQP-LIM Y class. Great price. Check-in online worked fine although the baggage drop-off counter at PEM and JUL is too crowded and understaffed. Planes were clean and new with leather seats and LCD monitors. Acceptable legroom. Snack box served on LIM-CUZ and AQP-LIM. FA's very professional (except for JUL-AQP...

Read More
8/14/2008 H Knight

SCL-EZE-LIM-MIA in economy as part of a Oneworld ticket. Lan Peru from SCL-EZE was the only flight available that day for our ticket and was an OK experience. Flight on an older 767-300ER with no personal TVs but the flight is barely 2 hours. The crew were polite and food was good. EZE-LIM was 2 hours 45 minutes late with no exp...

Read More
11/14/2007 H Heron

Return to flights from Lima to Arequipa in the last few months and one return flight from Lima to Cusco. Aircraft are clean and staff helpful. When leaving from Lima it is recommended to check in on line and print your boarding pass because the queue for baggage drop off is very short while queue to check in always seems very lo...

Read More
10/4/2007 B Crowley

La Paz - Lima - Caracas. The aircraft were immaculate flights on time and food reasonable. However the inflight entertainment suffered a lack of planning - loads of shorts and then starting a 92 minute movie with only 60 minutes until landing is not very smart. But the biggest problem with this airline is that they tend to cance...

Read More
10/4/2007 B Crowley

La Paz - Lima - Caracas. The aircraft were immaculate flights on time and food reasonable. However the inflight entertainment suffered a lack of planning - loads of shorts and then starting a 92 minute movie with only 60 minutes until landing is not very smart. But the biggest problem with this airline is that they tend to cance...

Read More
10/4/2006 Ron Kuhlmann

LAX-LIM-GRU Economy Certainly up to standard and in some ways much better. I had an exit row and the space was incredible. Even the regular pitch looked acceptable. The seat was a bit hard and lacked the "wings" for a headrest but was ok. The meal was adequate and the service was average. The flight attendants were attentive but...

Read More
10/4/2006 Ron Kuhlmann

LAX-LIM-GRU Economy Certainly up to standard and in some ways much better. I had an exit row and the space was incredible. Even the regular pitch looked acceptable. The seat was a bit hard and lacked the "wings" for a headrest but was ok. The meal was adequate and the service was average. The flight attendants were attentive but...

Read More