LATAM Chile

Fleet


Customer reviews

3/29/2019 L Marson

✅ Trip Verified | Ushuaia to Buenos Aires. Easily the worst airline I've ever experienced (as an American, that is saying a lot, given the terrible airlines we have in the USA). The female agent and her male supervisor at Ushuaia on the early afternoon of March 23 forced us to check in all of our carry-on luggage based on balan...

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3/28/2019 Angel Rodriguez

✅ Trip Verified | Sao Paulo to Santiago. The quality of LATAM is low, nor compared to Lan from a few years ago. The service on board is not friendly with the customer, the food is the lowest point of the journey. A basic meal with a dessert sweet! The seat is comfortable, and boarding is normal. ES: La calidad de Latam es baja,...

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3/27/2019 D Haron

✅ Trip Verified | Sao Paulo to Madrid. I want to thank LATAM for a great experience and high service-level. We have experienced a great service on the ground, in the sky and in the LATAM Lounge in São Paulo. Our in and outbound trip has two stopovers. We were afraid that our baggage should not reach the final destination at th...

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3/26/2019 N Reed

✅ Trip Verified | Orlando to Rio de Janerio. Horrible flight kept getting delayed and there was no communication. Absolute nightmare we would get an email that would say “we will update you in 2 hours” and then I’m 2 hours they would send another saying “we will update you in another hour” it’s 1 am in Orlando, I’m far from hom...

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3/25/2019 C Lachiere

✅ Trip Verified | Aruba to Bogota. My girlfriend is Dutch, i am French, they refused us the boarding without buy an exit ticket. I previously flew without issue, the hostess manager told us to buy a scam ticket with wingo and ask a refund which cost us 60$ . Worse customer experience, stressful and they scam you to an other air...

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3/23/2019 df, Boeing 787-9 (789) seat 4L

Madrid-Frankfurt in Business Class for €92, who can refuse that...? Great seats, lovely cabin. No choice of food on this short flight, but the food as such was good. The only thing I really disliked was the short ad for shoes after the safety announcements. Completely unecessary.

3/23/2019 df, Boeing 787-9 (789) seat 4L

Madrid-Frankfurt in Business Class for €92, who can refuse that...? Great seats, lovely cabin. No choice of food on this short flight, but the food as such was good. The only thing I really disliked was the short ad for shoes after the safety announcements. Completely unecessary.

3/22/2019 Angel Rodriguez

✅ Trip Verified | Madrid to Santiago de Chile. My experience is bad. Latam has had a decline over time. Flight of 13 hours is made long since starting the service on board is scarce, the food is little considering the hours of travel, it is of good quality but scarce. The entertainment is good, The plane is clean. Unfortunatel...

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3/22/2019 Peter Sorger

✅ Trip Verified | Frankfurt to Sao Paulo. Cabin Crew was friendly but service, food & beverage were below standard. It is clear that the service provided in the past by LAN or TAM do not exist anymore. LATAM is a low cost airline and only if you get really cheap tickets I will recommend to buy it.

3/17/2019 H Varter

✅ Trip Verified | London to Sao Paulo. We booked a holiday to Buenos Aires and Rio using Latam flying business class. The flight out was satisfactory but returning home was a nightmare. Although our seats had been booked and paid for months before, we were told that my wife and I could not sit together. Prior to this, the check...

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3/16/2019 Marcelo Santoro

✅ Trip Verified | Auckland to Sydney. I was truly surprised by the business class cabin on Latam. It has lots of space between seats. you do not have a lot of privacy..their lay out is on a 2-2-2 configuration. it is very spacious. The cabin service was attentive. The crew gave us his name it was a nice touch. The food was fine...

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3/10/2019 Allan Ross

Not Verified | Los Angeles to Lima. Not very pleased with this airline, very poor services in South America (Peru). The flight back got canceled sent us to hotel without paying, after I had to call my wife to get in Latam website to find me a returning flight because LATAM in Peru don’t help, the hotel was not paid by LATAM, so...

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3/9/2019 Riccardo Nappi

✅ Trip Verified | Santa Marta to Bogota. Hated the LATAM ticket and boarding from SMR. First they asked me for 100.000 pesos, then when i told them that i work at an airport they changed their mind. They underload my hand baggage while there was people with very bulky items. I will avoid flying LATAM in the future

3/7/2019 Bruno Ferreira

✅ Trip Verified | Flew São Paulo Guarulhos to Rio de Janeiro with LATAM Airlines. The flight departed on time and landed in Rio earlier than it was supposed to which was great. It’s a very quick flight so there’s no type of service. Only you can ask is for a glass of water if you want.

3/6/2019 B Ranera

✅ Trip Verified | Barcelona to São Paulo. The check in for my flight and baggage drop at Barcelona was incredibly quick which gave me some extra time to spend around the terminal in Barcelona. Once getting on board was very satisfied with everything I saw from Cleanless to the seats. Landed on time and have to say the crew were...

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3/5/2019 Erica Reichlin

✅ Trip Verified | While the flight itself and the staff onboard was a pleasant experience, the after was not. LATAM lost my luggage without any knowledge of where it could be. For over 25 hours. I have not seen my family in Peru for well over 5 years, so now I must waste time to purchase clothing, sundries and medicine for myse...

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3/3/2019 D Fargen

✅ Trip Verified | Frankfurt to Sao Paulo. I lost my ground connection due to an operational issue. They acknowledge that was their fault that the plane was late and on top of that we had to wait for several other planes before takeoff. 2 hs delay that caused me to lose my ground transport and had to rebook it. I talked to LATAM...

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2/28/2019 Anael Gadrat

✅ Trip Verified | We could not take our flight between Sao Paulo and Madrid because our seats were already occupied (LATAM has overbooked). We had to wait 2 hours to be told that we would be transferred to the hotel and that Latam would contact us the next day to offer us new flights (our final destination being Paris). Without...

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2/27/2019 Abdallah E, Boeing 767-300ER (763) v2 seat 36A

It is a pretty good seat. the 767 is still my favorite long-haul plane. Compared to a 777 or 787, legroom and seat recline are much better, and it is a relatively quiet plane.

2/22/2019 Hernan Kraves

Not Verified | Buenos Aires to Miami. I purchased a ticket and a seat, after a couple of months I got an email with a itinerary change to one hour later. I accepted it. Now I am Checking in and I have a different seat, not the one I purchased. They say that I booked the seat in another flight and would only give me my money bac...

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