Malaysia Airlines


Customer reviews

4/23/2019 Glenda, Airbus A330-300 (333) v2 seat 41C

Swear by seats at the back. They get filled last and usually you end up having by yourself. If you get over getting off last then this place is for You. Also you get a better view as you can be sure the wings will not be blocking .

4/18/2019 Nfw, Airbus A350-900 (359) seat 2G

Front row standard business class. Malaysian service and attention the usual very high standard. Seat controls not as good as they could be. Entertainment choices limited and censored. Boarding very well controlled and polite staff; so Asian and not North American. Would use again using KLIA as well oneworld hub to Singapore/Asi...

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4/14/2019 Fan s y, Airbus A330-300 (333) v2 seat 39K

Been on this flight several times . Seat is ok. I had no one beside me. Seat pitch and recline are quite normal . The food quality has slipped a bit over the years but the service is still good . The TV screen not quite effective as touch screen but works better with the cabled remote . Here is a usb port to charge you phones...

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4/12/2019 S Barlaker

✅ Trip Verified | Kathmandu to Bangkok via Kuala Lumpur. The flight was booked about 5 months in advance. On the airport i was told that there was a technical problem and therefore if I wanted to stay a night extra. That was ok for me but not when they told me it was without compensation. They told me to wait. A bit later whey ...

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4/8/2019 C Kan

✅ Trip Verified | I purchased a ticket from London to Penang via Kuala Lumpur. Unfortunately my elderly family member is very ill and I had to rush back home 10 days earlier than scheduled. Ground staff were very helpful at Heathrow airport especially the manageress, she is very friendly and she kept asking her staff to help me...

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4/5/2019 Walujo setiono, Airbus A350-900 (359) seat 29H

Ok, comfort

4/5/2019 Ahsan Habib Sagar

✅ Trip Verified | Sydney to Dhaka via Kuala Lumpur. My wife booked a ticket with Malaysia airlines for 3rd April which took off last night. While checking in and baggage drop she had extra weight both for hand luggage and main luggage. Since I was there she reduced the weight of the bags by taking out some belongings and gave i...

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4/5/2019 Anders Pedersen

✅ Trip Verified | From Phnom Penh to Saigon via Kuala Lumpur 3-4 April 2019 on the classic, ageing B737-800’s. They only allow for max. 2 hours check-in in Phnom Penh which is insufficient, at times chaotic, and deprives amble time for the lounge. Check-in online is waste of time as PNH airport does not accept online Boarding Pa...

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4/3/2019 P Meesen

✅ Trip Verified | Sydney to Kuala Lumpur. Appalling service with minimal ok features on 26 Mar 19. Abrupt and unfriendly check in. Qantas lounge quite good. Boarding at 9.45pm. Lined up and made to wait 10 minutes standing like cattle in the yards. Had a throne style seat so good space and storage, noting there are only around ...

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4/3/2019 P Meesen

✅ Trip Verified | Boarding and greeting nothing remarkable. Flight Service Director rarely seen other than boarding and arrival. Two female crew very nice but not strikingly competent. Simple requests from something like the Anytime Menu were confused. Main meal from Chef on Call menu appalling. Too tough to chew and served on ...

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3/31/2019 Henry, Airbus A330-300 (333) v1 seat 5A

When I arrived in BKK my suitcases were still in KUL, they had 1.30 hours the time to change from the flight from PEN, but they had other things to do ?? !!

3/30/2019 Walujo setiono, Airbus A350-900 (359) seat 29K

Good and comfort seat

3/27/2019 J Chen

✅ Trip Verified | Kuching to Singapore. Never a bad time with Malaysia Airlines. Check-in counters were very efficient. Boarding was fast. Plane took off on time. Seats were typical economy class seats, no complain, adequate leg rooms (can choose exit row or 5th row @ Y Class if you want more legroom space). Food was adequate f...

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3/26/2019 M Králik

✅ Trip Verified | Kuala Lumpur to Phuket. For more than 20 years, I've never had a bad flight with Malaysia Airlines. Efficient ground staff. On-time departure and landing. Skilful pilots and good announcements. Comfortable seating. Genuinely pleasant and caring crew. Tasty snacks. Well done.

3/24/2019 C Larena

✅ Trip Verified | Melbourne to Hanoi via Kuala Lumpur. A terrible food and bad service. We travelled with 2 kids and the first trip just had very bad food. But the way back was worse than any airline experiences I have. On the way to Hanoi. The food was bad but we think maybe because of our taste is different. So i decided to b...

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3/21/2019 J Chen

✅ Trip Verified | Kuala Lumpur to Sibu. Check in done online 48 hours prior to departure - user friendly site. Do remember to print your boarding pass at the kiosk prior to baggage drop if you are departing via KUL (KLIA). There was a queue for the baggage drop but the line cleared quickly as there were many counters open at th...

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3/19/2019 C Thomas

✅ Trip Verified | Wonderful flight with Malaysia Airlines. Boarding was very smooth, boarded by zone which is according to your seat number. The cabin crews were very friendly, always working with a smile. Flight departure was punctual. Seat was fairly comfortable. IFE came with adequate choices of movies/musics. Overall a great...

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3/18/2019 Abdallah E, Airbus A350-900 (359) seat 11K

Seats 2, 5, 9, 11K are all "throne" seats which means they have armrests on both sides of the chair. They are perfect if you like to spread out or work etc. Also gives more privacy as you are not directly on the aisle.

3/14/2019 Alan Howard, Airbus A350-900 (359) seat 25K

nothing constructive just like any other plane i have travelled on

3/8/2019 Anders Pedersen

✅ Trip Verified | Travelled SGN-KUL-PNH on 5-6 March 2019 on the ageing B737. The ticket was a coup, purchased under heavy promotion from Malaysia Airlines homepage, class D, and could be changed endlessly as desired. Generous miles given. Smooth transfer in SGN to where I arrived from KUL (also on MH) in economy. They re-label...

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