Malaysia Airlines

Fleet


Customer reviews

3/8/2019 Arina Furnon

✅ Trip Verified | London to Auckland via Kuala Lumpur. 2 suitcases, 1 damaged, 1 lost and damaged. 4th day trying to reach customer service 2 emails and several calls with still no action from them! Food just above average, staff so-so, really depending on the person. No care whatsoever with their customers.

3/6/2019 Anders Pedersen

✅ Trip Verified | Jakarta to Ho Chi Minh via Kuala Lumpur on 2 separate tickets 4th and 5th March 2019. Old aircrafts B737. Flights on time, boarding smooth, FAs adept. Special meal (SFML) preordered for free and given out smoothly to perfection. No beer nor sparkling water in economy class. Otherwise, everything went well, lug...

Read More
3/5/2019 Cristopher Maoh

Not Verified | A very pleasant flight from Singapore to Indonesia, FAs were attentive, friendly and helpful and the food was excellent. Cabin crew very friendly good smiles and helpful. Toilets clean very comfortable seat in economy class with AVOD and nice entertainment system. Good job Malaysia Airlines. I really hope MH wil...

Read More
3/4/2019 D Lee

✅ Trip Verified | I am Malaysian and I love my country, thus my support for the country's premier airline, flying frequently (monthly) between Sabah and Kuala Lumpur for work. The uniform and the MAS logo brings good memories when MAS was actually good and was one of the best airlines in the world. However, it is disheartening t...

Read More
2/20/2019 SeatGuru User, Airbus A350-900 (359) seat 29K

Now that MAS have abandoned quad engined planes on this busy flagship route their daily capacity is down by about 40%. Not too surprising then that even off peak these A350's are fully booked. Seat pitch has been reduced over the years and this was a cramped and uncomfortable flight with long queues for the too few bathrooms.

2/20/2019 SeatGuru User, Airbus A350-900 (359) seat 14A

Economy with extra leg room is exactly what it says it is. No other frills, just an extra 4 inches or so over plain vanilla economy. Of course you could save your money and hope to bag an empty row of seats in economy but having slashed capacity on this flagship route that is unlikely these days.

2/16/2019 marsant99, Airbus A350-900 (359) seat 1D

I bought an upgrade for this leg of my journey to Australia. Malaysia Bussiness Suite are very generous in terms of space and privacy. The service was a bit of a let down for me. As i was flying overnight, the crew was surprised I wanted to have dinner. I had pre ordered the lobster and I found it a bit rubbery, the vegetables o...

Read More
2/16/2019 marsant99, Airbus A350-900 (359) seat 1D

I bought an upgrade for this leg of my journey to Australia. Malaysia Bussiness Suite are very generous in terms of space and privacy. The service was a bit of a let down for me. As i was flying overnight, the crew was surprised I wanted to have dinner. I had pre ordered the lobster and I found it a bit rubbery, the vegetables o...

Read More
2/16/2019 G Lasinder

✅ Trip Verified | Melbourne to Kuala Lumpur. I had purchased a last minute upgrade to business at the check in counter where I was informed that infants cannot be upgraded, but it is just an issue within the system and there would be no issue with my baby seating with me, it is just for the processing for the ticket. Upon embar...

Read More
2/15/2019 marsant99, Airbus A350-900 (359) seat 8A

New A350-900 service from London to KL. I will start with the negatives. The First Lounge at LHR is very dissapointing. The food was dissapointing however the lady that was serving was a joy to be around. If you are over 5”10” and bigger than 88kg you are in for a very uncomfortable night at their business class seats. The seat...

Read More
2/15/2019 marsant99, Airbus A350-900 (359) seat 8A

New A350-900 service from London to KL. I will start with the negatives. The First Lounge at LHR is very dissapointing. The food was dissapointing however the lady that was serving was a joy to be around. If you are over 5”10” and bigger than 88kg you are in for a very uncomfortable night at their business class seats. The seat...

Read More
2/14/2019 S Malegi

✅ Trip Verified | Brisbane to Tokyo via Kuala Lumpur. Overall the flight was quite pleasant. Food was adequate, and there was a normal amount of leg room. Unfortunately on our return flight we ran into some problems where our trains to the airport were hours late. Subsequently we missed our flight and were left out to dry by th...

Read More
2/7/2019 Kong Cheow Cheng, Airbus A380-800 (388) seat 76A

We were unable to select the seats from 70 and lower, as in nearer to the middle section. We just had to take what was selected for us.

2/3/2019 Muhamad Pidaus Abd Aziz

✅ Trip Verified | Early morning departure from London to Kuala Lumpur. Business class seat was amazing. Cabin crew have a good attitude, world class service and great hospitality. I bought a last minute ticket with this airline and they still giving me their level best of service to me. Food was amazing. A lot of beverages and ...

Read More
2/3/2019 Melissa Lim

Not Verified | Kuala Lumpur to Tawau. Baggage drop took an hour plus because only 2 counters were open. Luggage delayed for 7 hours and scratches everywhere on my luggage. Bad handling of luggage.

1/28/2019 Leon Ha

✅ Trip Verified | Malaysia Airlines is currently flying its A350-900 between Sydney and Kuala Lumpur. This is my first time flying A350 so I am really excited to experience the new aircraft and Malaysia Airlines business class. At Sydney T1 there are priority lanes for Business Suites and Business passengers, as well as Enrich ...

Read More
1/25/2019 Venkata Kolluri

✅ Trip Verified | Hyderabad to Kuala Lumpur via Sydney with Malaysia Airlines. Smooth check-in, seats were spacious and that's about it. Suffice to say that the food on both the flights was horrible. The snack they provided just before landing in Sydney was the worst I have ever had. Not only is the food horrible, but they seem ...

Read More
1/25/2019 Tristan Ford

Not Verified | Penang to Hong Kong via Kuala Lumpur. Poor service from Malaysia Airlines. Arrived to airport on time and took my flight as planned from Penang to Kuala Lumpur. During the connection to my flight to Hong Kong, I had to clear immigration which was ridiculously long for foreigners (finger print, stamps, the works) a...

Read More
1/23/2019 Paul Frampton

✅ Trip Verified | Kuala Lumpur to Auckland. The cabin staff were polite but untrained and incompetent. The food was the worst I've had in business class. The inflight entertainment was very limited. The seat layout was good but the squab of my seat was damaged and uncomfortable. I wrote a complaint to the Airline, their respon...

Read More
1/21/2019 P King

✅ Trip Verified | Travelling from Siem Reap to Kuala Lumpur with Malaysia Airlines. Efficient baggage drop service, friendly and helpful cabin crews. Clear announcement from cabin crews and pilot during take off and landing. Food was good. Lots of leg room and the hand luggage storage was great as it easily fit in my 70 litre ru...

Read More