Meridiana

Customer reviews

2/27/2018 F Roberts

✅ Trip Verified | IG 801, Milan Malpensa to Cairo. 21/02/2018. Comfortable aircraft, outstandingly attentive and polite cabin crew, considerate to all passengers. Competitive price, delivered safely to Cairo. All good. Based on this first experience with Meridiana, I have booked two more flights with with them. No complaints wha...

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12/24/2017 J Smart

✅ Trip Verified | Dakar to Milan. Before heading the airport I checked the stats for this flight and it commonly had a delay of at least 40 mins. I got the airport expecting this delay but was surprised when the aircraft trundled to the gate early. Perhaps today would be my lucky day. It wasn’t. Despite being early, the flight ...

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9/27/2017 S Darben

✅ Verified Review | Naples to New York JFK. Customer service does not exist. My flight was delayed by 15 hours. Meridiana did not have a representative on sight at the airport to give information. This was left to the airport staff. There was only one announcement made during the entire time. That was only to say they would giv...

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9/25/2017 B Edwards

✅ Verified Review | Showed up at the airport for a 8.50am flight from Naples to New York JFK only to see that it had been delayed 12 hours. They say this is due to the previous flight out of Naples having mechanical issues and leaving late. You would assume any responsible company would plan ahead at least 24 hours and route an...

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9/24/2017 Natalia Litchinitser

✅ Verified Review | Naples to New York JFK. They have one plane that flies to JFK and back. So it was broken and they kept us at the airport for 10+ hours not "recommending" to leave because they didn't know when the airplane would be repaired. They gave us meal vouchers to the worst fast food place at the airport, so i just co...

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7/11/2017 E Mallory

✅ Verified Review | Naples to New York JFK. I flew this airline with caution after the reviews but I was pleasantly surprised. One way with Meridiana for $340 was the cheapest flight offered by any airline. We got a free checked bag which was nice especially after my experiences with other cheap airlines. The flight itself was ...

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6/8/2017 J Lacie

✅ Verified Review | Roma to Olbia. I hesitated about flying to Olbia, the ferry being another option, given the poor reviews for Meridiana (the only company that operates a direct flight from Rome to Olbia). In the end I decided to take the plunge on the basis that perhaps people with good experiences rarely bother to give feed...

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12/22/2016 R Kieble

✅ Verified Review | I have flown with Meridiana (operated by Air Italy) from Milan to Mauritius and back. Before the flight I tried several times to contact their Call Center to make a seat reservation - their own Call Center told me several times that the flight is made by Air Italy and that they cannot reserve a seat in such ...

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10/2/2016 W Winter

✅ Verified Review | New York JFK to Naples with Meridiana. I was very apprehensive about flying Meridiana after reading some reviews, but I'm glad to say everything from the use of the Air France lounge at JFK to the courtesy and service onboard was as good as any airline I have ever flown. And it was equally true on our return ...

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9/21/2016 Kristina Tisonova

✅ Verified Review | We flew with Meridiana from Gatwick to Olbia, both our checked luggages have got lost. Its more than 48 hours and we still have not got any update despite calling all possible numbers from Olbia airport to Meridiana Customer Care to Gatwick airport. In fact nobody is looking for our luggage. Meridiana told u...

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9/21/2016 Robert Bakewell

New York to Palermo, Italy. From the moment we confirmed this flight by paying last April, had the sinking feeling it was a mistake. It is almost impossible to reach airline representatives by phone and if you do it may be returned voice mail 24 hours after you call. Seat assignment process was difficult and reviews of performa...

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9/18/2016 CJ colletti

Naples to New York with Meridiana. Worst airline I have ever flown with. There is a saying "you get what you pay for". The reviews were horrendous before I booked it but they were significantly cheaper - so we booked it anyway. Our flight out from JFK was 5 hrs late which meant we spent 9 hours sitting around at airport. Lost a ...

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9/13/2016 E Hiren

✅ Verified Review | Our flight from New York JFK to Naples was delayed a total of 7 hours for no reason. Flight status was not available on Google and other tracking sites. Luckily my boyfriend called Meridiana before we left for the airport, so we knew we would be delayed, but we did not feel confident in the new times. The fl...

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9/12/2016 Steven Brownstein

✅ Verified Review | Only non-stop to Naples from United States. Great price. Got boarding ticket and seat assignment online a few days before the flight. Check in service fast and uneventful. Gate easy to find. Boarded on time and departed 15 minutes after scheduled departure time. Flight was fine. Food okay for airline. Flight ...

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9/8/2016 I Faynshteyn

This is a basic, no frills airline. We flew from Naples to NYC, in early Sept. 2016, economy. The flight was delayed by about 2 hours, partly due to weather the previous day and partly due to a very poor boarding procedure at the Naples airport (likely not Meridiana's fault). The plane was pretty old, with no charging stations o...

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9/3/2016 Maria De Feo

London Gatwick to Naples. I have used Meridiana for this flight route a few times, have never encountered problems and found the flight attendants very accomodating and in particular one ground attendant. I travelled with identity card and passport, when I boarded the plane I realised I had lost my passport in one of the shops i...

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8/19/2016 Jill Lacopelli

✅ Verified Review | Flew from New York JFK to Palermo. I read some of the complaints posted, and this is a budget airline that offers decent service at the lowest prices. If you want a business class service, book a flight on a larger commercial airline. We have travelled with Meridiana a few times in the past few years, last t...

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7/29/2016 M Dawson

✅ Verified Review | Flew Meridiana from London to Olbia. Flight departed on time, arrived a bit earlier than scheduled, the flight was uneventful, got a snack and a smile. The trip back was even better, MD-82 - spacious, quiet airplane, I wish they did them like this now. Pilots made good announcements, flight attendants were v...

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7/20/2016 G Trathan

✅ Verified Review | JFK New York to Naples, Italy return, operated by Air Italy. Let's start with our departure from JFK. No online check in available. I sent an email, no response. I called in, and a woman said I had to check in at the airport. At JFK, Meridiana had one little line and no signs to help travelers. We paid for ...

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7/7/2016 H Andrews

✅ Verified Review | We flew from London Gatwick to Olbia Sardinia with Meridiana. The booking was a nightmare, the online computer kept crashing and requesting me to try again. After numerous failed attempts I rang the call centre for help, all they could do was to instruct me to try booking two single tickets, surprise surpris...

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