Peach Aviation

Fleet


Customer reviews

7/2/2017 R Samsom

✅ Verified Review | Unacceptable behavior from Peach ground and cabin staff who despite the flight from Hong Kong to Okinawa not being fully booked assigned us different seats. Once boarded, we realized that my fiancée had two free seats next to her and asked if I could be seated next to her. The staff prohibited us to be seatin...

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6/22/2017 Hoong Liang Hew

✅ Verified Review | Kansai to Fukuoka all turned out to go quite smooth for me this time round. I'm guessing it's a hit or miss for everyone and this was a hit for me. Peach Aviation is a low cost carrier, and for the price I've paid it was definitely worth the value for the money. The check in was very quick and efficient. Pe...

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6/2/2017 S Chang

✅ Verified Review | Worst ever flight, never again. Just a few hours before taking-off for the flight from Shanghai to Tokyo, I was informed that my Peach flight was cancelled. Cancellation is not too rare during travel, but there was no follow-up service, nobody took care of us at all except of a note in the worst ever copying ...

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5/3/2017 K Mews

✅ Verified Review | Due to all the negative reviews, I was a bit nervous booking with Peach but booked anyway seeing as they were so much cheaper than any other airlines. In case you are uncertain about this company, here is a snap shot of our experience with Peach. My wife and I recently returned from a trip to Asia and booked ...

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4/9/2017 Elizabeth Cabrera

✅ Verified Review | Osaka to Shanghai. They canceled our flight two times, without provide any acommodation or food. Last time they just gave us the chance of refund money, and the worst thing is the money will be in two months! Finally we had to buy tickets two times more expensive in another company, plus 5 days lost on our h...

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2/20/2017 M Kavilenka

✅ Verified Review | Taipei to Kansai return. I was a bit worried about flying with this airline after reading some bad reviews, but everything went very smoothly. The staff were professional and friendly, the airplane seats surprisingly comfortable (but very tight on legroom), and the tickets were good value for money. I would ...

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2/2/2017 J Xie

✅ Verified Review | Peach is the worst airline we have travelled on. We had a flight scheduled from Naha to Osaka (Kansai) and then a booking with a separate airline from Osaka (Kansai) to Shanghai. When we arrived at Naha airport they announced that our flight would be over 3 hours delayed. This would cause us to miss our conn...

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1/11/2017 Michael Hollifield

✅ Verified Review | Weekend getaway to Osaka. Extremely short flight and worth the money with cabin cleanliness and excellent crews. Our 8.40 pm flight departed late (usually does as it did in the past), so a front row seat prebooking is recommended. The airport is empty at this time upon arrival, but a front seat ensures no qu...

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12/21/2016 S Glatner

✅ Verified Review | Flight from Shanghai to Tokyo Haneda was cancelled by Peach only a couple of hours before departure. There was no information provided on further procedure until 2.5 hours before the planned departure, when Peach check-in counter finally opened. There is no way to contact Peach via phone, so you had to wait ...

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12/4/2016 M Dramer

✅ Verified Review | Osaka to Seoul. Check in staff were extremely unenthusiastic and so were the security staff, the departure lounge is small but just the right size and perfectly easy to navigate, wouldn't arrive extra early as you'd be bored. The A320 aircraft was well kept and not too in your face which budget cabins can be...

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11/20/2016 W Fredrickson

✅ Verified Review | Okinawa to Tokyo Narita with Peach. Please don’t fly with this airline - I learned that when it goes wrong, it goes really wrong. My flight MM504 departure experienced mid air difficulties and we were forced to return to Okinawa. Very limited information on board (only in Japanese) and this led to many people...

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11/7/2016 M Kimura

Osaka to Hong Kong. We bought two tickets together, but we could not get two seats together when we tried several times at the auto-check-in machine. We were early enough so it wasn't possible that there were no more pair seats remaining. We asked a young Peach staff, he said you have to pay extra to guarantee seats together. We...

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9/22/2016 William Boggess

✅ Verified Review | Osaka to Okinawa. Never again I hope. Even at Osaka airport their gates are far away and seem remote and isolated. The flight crew were pleasant enough; there is the low amount of amenities and attention I've come to expect from an LCC. I never had any doubts about the safety of the flight, the plane seemed ...

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8/1/2016 A Jones

Tokyo to Sapporo with Peach. Never again. Due to heavy snow in Sapporo the plane had to return back to Tokyo. The passengers were informed that we could transfer at no extra cost to the next available Peach flight. The only problem was that the next available Peach flight to Sapporo was in 3 days which did not fit my travel plan...

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6/30/2016 Liam Carrigan

Flew from Osaka to Hong Kong with Peach Aviation. Peach meets all the expectations of a low cost carrier and exceeds some of them. Check in was very simple and straightforward. It only took a few minutes and was totally automated. Staff on board were friendly and efficient and the food and drink was reasonably priced. Seats were...

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6/16/2016 H Kitson

✅ Verified Review | Fukuoka to Okinawa with Peach. Smooth Check-in and bag drop, the shuttle to the LCC Airline terminal was frequent and efficient. The flight was short so I found that the basics that the aircraft provided were more than enough. Japan's first LCC was incredibly lovely and would fly with them again for my flight...

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3/15/2016 L Huang

I was ready to write a very nasty review after my horrible experience trying to phone them to change a minor booking error. They updated their website using a new system, and all of our birthdates were bumped up one day, even though I entered them correctly. For example, a birthdate of August 1 was into their new system as Augus...

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2/22/2016 Antoine Amirault

I flew Peach aviation for a round-trip from Seoul to Okinawa with my girlfriend and baby girl. As we planned this family vacation quite late they were the only tickets left for that journey at that time and were not particularly cheap. As you can expect from a low-cost airline, we had to pay extra to check-in our luggage (I reco...

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1/5/2016 Connor Mathews

Tokyo Narita to Osaka. Peach Aviation is a good budget airline, compared to some others used before. Easy to use self check in service at Tokyo airport. Flight left on time, cabin staff were polite and pleasant. The plane was clean, and seats were comfortable with a fair amount of leg room. One of the better, if not best budget ...

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10/5/2015 A McKayn

We flew Peach Aviation from HKG-KIX in late September and would definitely not recommend them. Even for a low cost company, they are not worth the bother though they are quite cheap. I have and never had such a bad experience. There is no web check in, which is a nonsense. To make matters worse, check-in at HKG airport opened v...

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