Qantas Airways

Fleet


Customer reviews

8/31/2019 U Tomkins

✅ Trip Verified | Sydney to Cairns. I was able to use the domestic business lounge owing to One World emerald status, and the lounge had a variety of food and fresh juice despite it was a domestic lounge. Aircraft was clean, and attendants were courteous. The flight was on time.

8/28/2019 Jörg Rudat, Airbus A330-300 (333) seat 05K

Ein sehr schöner und bequemer Sitz, freundliches Personal, toller und entspannter Flug

8/27/2019 Pei-Ting Lee

✅ Trip Verified | Tokyo to Melbourne. Horrendous customer service - our flight was delayed that night and they kept us on the plane for nearly five hours with no food or water. At one point they turned the air conditioner off, and we were in the middle of summer. They eventually let us off the plane as the airport was closed. T...

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8/25/2019 Grace Walliss

Not Verified | We booked our Brisbane to Sydney return flight with Qantas Frequent flyer points. I had my own wheelchair with me which they checked in for free and provided one of the Qantas wheelchairs which was fine. Got to board first (which unfortunately means you un board last because you have to wait for help) a Qantas wh...

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8/22/2019 Abdallah E, Airbus A330-200 seat 6F

Gallery was actually some distance away, barely heard any noise. Since it's a bulk head seat, the foot cubbyhole area is wider than those of other seats. This seat also has two wide armrest areas, as compared to those which are closer to the aisle. I would have marked this seat as green.

8/21/2019 T Read

✅ Trip Verified | Auckland to Melbourne. Traveller on QF158 on the 18 August- unfortunately the flight experienced engineering issues and had to be cancelled. This is understandable. Nonetheless, the following organization for hotels/ bus/ information regarding postponed flight and tickets, luggage pick up etc was very poorly e...

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8/20/2019 Anita Free

✅ Trip Verified | Singapore to Melbourne. I cannot fault the service my partner and I received. Cabin crew were amazing, friendly and fully professional. Food was hot and flavoursome. Will definitely fly with Qantas again. Thank you for a lovely flight home, after us travelling 30 hours with other airlines that day, it was a tr...

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8/18/2019 T Karnova

✅ Trip Verified | Denpasar to Melbourne. Worst flight ever. Ovens apparently not working so no meals were provided. Lights in bathrooms not working. My husband asked for water, the crew member gave him the whole “you should have a bottle in your seat”. He had to explain that he hadn’t, which i think even if he did, why not just...

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8/14/2019 Neil Jeram

✅ Trip Verified | This is a regular run for me on Qantas from Sydney to Dallas so as a known quantity it really is very familiar. I was in the economy cabin and sat just in front of the galley so it was a bit busy but nothing too disruptive. Could recline my seat without having anybody behind complaining. Being a Platinum freque...

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8/13/2019 Neil Jeram

✅ Trip Verified | A swift trip on QF7/8 to Dallas. The actual flying part was fine an regulation. As always a great experience in Premium. The F7 B were great as was the service. Now the problems. This particular craft was involved in a delay in LAX a few days before. Clearly had some gremlins. The 12.30 pm departure became 1.30...

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8/13/2019 Neil Jeram

✅ Trip Verified | QF2 from London to Sydney. The first leg was an upgrade to premium and then economy from Singapore. Unfortunately had dined like a king at the London lounge and so with the gate upgrade did not enjoy the delights of premium. It is a superb place to be and the difference is palpable. It is business lite as oppos...

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8/12/2019 J Darven

✅ Trip Verified | I had connecting flight from Jakarta to Sydney and onto Auckland. Flight was delayed from Jakarta without delay I suppose to have more than 1 and half hours to my next flight which is from Sydney to Auckland. Delay is understandable, but the way they handle connecting flight that are delayed in unprofessional....

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8/10/2019 Peter Varengo, Airbus A380-800 (388) Layout 1 seat 26F

Comfortable seating, except when passenger in front will recline fully his seat for the whole 15 hours journey. As I needed wheelchair assistance, the ground and flying staff were excellent. Thank you

8/10/2019 Joyce Tan

✅ Trip Verified | We had our vacation in South America flew from East via Sydney with our first stop in Chile. Travelling time was much shorter compared flying via West. With airlines competitive promotional fares and the convenience of e-booking, we booked our flights with SQ and QF respectively. We know of the fact that we do...

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8/10/2019 David Bond

✅ Trip Verified | Gold Coast to Melbourne. Similar experience to my flight up to the Gold Coast from Melbourne. Friendly, professional staff who enjoyed what they were doing. Check in quick. Departed and arrived on-time. Baggage on carousel as I arrived in the baggage collection area. No personal video screen this time which di...

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8/10/2019 Joseph Schepis

Not Verified | Melbourne to Hawaii via Sydney. I could not rate this service low enough. After more than 3 hours delay at Melbourne we flew to Sydney and were rushed to a waiting bus and then to a waiting plane. Missed claiming tax refund due to lack of time. When we got to Hawaii we discovered our luggage had been left in the ...

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8/9/2019 Carol Charlesworth

Not Verified | Sydney to Perth. I think Qantas have lost the plot - the food was the worst I have ever tasted. I was on row 50 going out, they ran out of one of the three options available which I would have chosen,so I went for the salmon salad thinking they cannot ruin that - it was absolutely shocking. The plane was quite l...

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8/8/2019 K Lim

Not Verified | Singapore to Melbourne. Consistent with my recent experiences flying Qantas, the service, even in business is extremely sub par. After being shown to my seat, I was left out of the initial drinks run. I also did not get a menu (others had this ready in their seat). They forgot my pajamas and I had to ask for this...

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8/7/2019 K Lim

Not Verified | I was flying with my mom from Melbourne to Kuala Lumpur. The tickets were booked on 2 separate bookings and I wasn't able to select a seat for my mom next to me despite picking an empty row. I went on online chat to get this sorted. After a 30 min chat, all the online agent was able to do was link our booking to ...

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8/6/2019 Simon Allan

✅ Trip Verified | Sydney to Perth. Caveat emptor - Buyer Beware. Paying extra $65 for a specific seat which is confirmed and Qantas has taken your money does not mean you will get that seat when you get to airport. I select my flights specifically on availability of exit row window seat availability for purchase which I happily...

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