Royal Brunei Airlines

Fleet


Customer reviews

12/6/2010 R Webb

Flight from London to Auckland via Dubai and Bandar Seri Begawan. Boeing 777 clean well maintained and nice to see crew cleaning the toilets regularly. Staff attentive and friendly and more than enough food and soft drinks. It was nice to break up the journey to NZ with 3 legs and I will use this airline again.

12/6/2010 R Webb

Flight from London to Auckland via Dubai and Bandar Seri Begawan. Boeing 777 clean well maintained and nice to see crew cleaning the toilets regularly. Staff attentive and friendly and more than enough food and soft drinks. It was nice to break up the journey to NZ with 3 legs and I will use this airline again.

12/5/2010 Tony Woodhouse

BNE-LHR via Dubai and Brunei. The IFE worked on all legs food was good (although the prawn starter seemed to have a very odd taste). I managed to purchase duty free in Dubai (sit at the front of the plane if you can then head straight to duty free after security screening buy what you need - no wandering around no time and head ...

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12/1/2010 Carole Cox

Heathrow to Perth via Dubai and Brunei. Planes comfortable cabin crew very attentive toilets at Brunei Airport clean. On return journey from Perth to Brunei the Airbus seemed smaller with less leg room and was rather warm. B777 from Brunei was a bit cool but staff were very pleasant. Food was good (if you like spicy which I do) ...

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11/3/2010 S Blaydes

Heathrow-Dubai-Brunei-Perth B777 comfortable staff reasonably attentive food ok though very repetitive. Welcomed the brief walk for short time in Dubai airport exceptionally clean. Brunei a different matter - toilets almost unusable thoroughly disgusted that customers would have to use these conditions Going out we had a 13.5 ho...

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10/28/2010 S Davey

Auckland Kuala Lumpur via Brunei. Flight from Auckland to Brunei was just about empty. Staff very attentive. Hot towels before take off plenty of drinks. Meals fine. IFE was good lots on offer B777 was very roomy. Toilets were clean the staff kept them very clean. The staff did not disappear after meal service - kept the drinks ...

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10/24/2010 S Ryan

Brisbane to Kuala Lumpur via Brunei. Boeing 777 to Brunei clean efficient service Economy seat good pitch friendly staff tasty lunch. Average entertainment but it sufficed. A320 to Kuala Lumpur only a 2 hour flight but nice dinner again but more cramped on this plane. Price is the winner here nearly half of other airlines.

10/24/2010 C Auckram

Auckland-Brunei-Bangkok return. The main reason for choosing Royal Brunei was that for our family of 3 children and 2 adults it save us NZD 2500 for the return fare over the next best airline deals. Compared to other airlines I've flown there was little difference to larger airlines. My in seat tv screen had problems playing mov...

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10/22/2010 D Vincensiu

Brisbane to Singapore via Bandar Seri Begawan. In-flight service good flight attendants friendly and helpful. Inflight entertainment was alright. Meals were excellent although a little bit small in size. However the stopover wasn't the best moment - wireless internet in Brunei airport wasn't free. They expect us to purchase coff...

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10/3/2010 M Horler

Heathrow to Auckland return via Dubai and Brunei - trip cost under £750. I am over 6' and was pleased to be able to sit in a seat with more legroom. Staff attentive the men better than the ladies to be honest. Food on the flights ranged from really excellent spiced lamb to a very poor English breakfast. Drinks frequently served ...

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10/3/2010 John Hall

Brisbane to Shanghai via Brunei in Business Class and found the experience satisfactory. The seats are about 95% lie flat meals were excellent as was service and the Brunei lounge very comfortable. Unfortunately the lounge in Shanghai is shared with China Eastern which needs a new broom! From memory the fare was cheaper than oth...

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9/14/2010 T Tudor

London to Brisbane the first leg of the flight was freezing. The selection of films was pretty poor and seat back screens very small. The meals are small by comparison to Singapore Airlines or JAL and not of such a high standard. The cost of the flight was cheaper by around 150 pounds but the lack of alcohol on board and the dir...

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9/14/2010 D Mynett

Travelled return from Auckland to London and found them to be very good. I flew on the newly leased Boeing 777 which were great. Fair amount of space good individual entertainment system and good food. Staff attentive and friendly but also relaxed.

9/1/2010 Carole Smith

We have just returned from Auckland. Could not fault the airline - timekeeping cleanliness of aircraft and cabin crew service outstanding inflight catering was wonderful.

8/26/2010 A Griffiths

Brisbane-London flight was great service the best we've had. Stops were no problem food was nice - soft drinks on tap no alcohol rule wasn't a problem. You can buy at the airport and drink onboard - staff will give you ice and mixers but once its open you can't take it through to next stop.

8/23/2010 J Rawal

Travelled with family to Dubai from London. Staff were very attentive. Our travel agent forgot to inform Royal Brunei that we were vegetarian. The staff could not do enough to try and assists and had meal from business class given to us. Inflight entertainment was excellent and kept the kids busy.

7/31/2010 G van de Waal

Parents and teenager UK to Auckland. The staff were attentive friendly and bringing whatever was requested. The food was more than ample tasty and interesting menus with small things to pick at if it seemed the wrong time for a meal. Seats are fairly spacious although the aircraft from Brunei to Auckland is a little tighter. The...

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7/18/2010 S Clemow

Auckland to KL return. The price was far cheaper than any other airline and my 13yr old daughter can still travel with a childs fare. Check in easy flights on time planes fine and entertainment was working. Legroom excellent food and staff were great - even given flight packs and kids entertainment packs. Only had a short stopov...

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7/15/2010 M Buchanan

London to Brisbane via Dubai and Brunei. More legroom than when I flew with Etihad last year friendly staff very cheap tickets. Poor selection of films no power plugs in economy service is very slow - only a 3 hour window to sleep between dinner finally being cleared before they wake you for a snack. Brunei airport is expensive ...

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7/14/2010 P Jenkin

London to Perth via Brunei. A fair few of the in-flight entertainment systems didn't work mine included. I swapped seats on the next leg. Food fine seats a bit hard but the main complaint is the stopover in Dubai. I think two stops is a hassle - once I got to Brunei I was practically delirious with lack of sleep. I enjoyed the d...

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