Oslo-Newark non-stop. Check-in was ok some queues in OSL but it moved rather quickly as most people had checked in online. Boarding was ok. Water pillow and blanket on all seats. Just after "boarding completed" an alarm went off in the cabin. The captain informed us that we would be delayed as the alarm needed to be reset prior to take off. The flight took off and we were served something to drink prior to the first meal service. Strangely enough you have to pay for alcoholic drinks after dinner. The entertainment system was just horrible and far too old. I have never flown with any long haul flight carriers with such a poor entertainment system. The best part of the flight was that it was non stop.
Flew Bangkok to Copenhagen on A340 recently. Granted A340s are relatively new the business class seats seem to age already. The position adjuster is hard to use and one can never adjust individual segments such as recline or leg-rest. Everything was linked. If one wants to recline the leg-rest retracts first so one must raise one's legs slightly first. Rather odd. Video selection is way too thin for a long haul flight. Compared to what Singapore or ANA are offering in the same class the seats seem antiquated. SAS also has the odd rule of not allowing blankets on or shoes off during take off and landing. So after a good snooze the cabin crew yanks the blanket off 30 minutes prior to landing. A rather rude way to wake up. I miss Air New Zealand which allows the same class full recline during landing.
ZRH-OSL-ZRH. For the price paid - flight experience was good. Online Check-in went well both ways. Baggage drop as well. Inflight free coffee or tea. Free baggage allowance as well. Everything else has to be paid for. Prices for sandwiches and beer are ok. FA's professional - some do smile and some friendlier than others. Way out B737-500 seating with enough legroom but interestingly - 600 on the way back seemed to have same seat pitch but a better seat wide. Aisle was smaller but definitively prefer wider seat. Seats itself were ok. To wrap up if price is cheaper compared to Star Alliance partner LX on the route or flying time is important (evening flights) then would go again for SAS on this route. Otherwise use partner airline.
ZRH-OSL very old aircraft uncomfortable seats. No air conditioning during the boarding for about 30 minutes very hot. No free drinks and food (only coffee and tee). Very expensive for that short service.
CPH-FRA on an ageing MD80. Flight took off and landed roughly on time SAS has started to serve free tea water and coffee again. Hopefully they will add free meals/snacks and alcoholic beverages in the near future again. Cabin crew were friendly and seats were comfortable.
I paid USD 610 for a return flight CPH-VNO in Economy Class. The flying time is 80 minutes on a CRJ900 with cramped seating. Nothing but coffee/tea was served. Excuse me but for 610 dollars return that is just not good enough. SAS crew might be good but inflight service on this airline is frankly a lot worse than the "low-cost" airlines I know of.
Heathrow to Gothenburg. Friendly crews clean aircraft and smooth journey. Food and drink is available for purchase which is surprising given the very high fares SAS charge. Given the fares I would probably choose a full service airline or no frills carrier next time.