Scoot

Fleet


Customer reviews

6/21/2019 B Jay

Not Verified | Melbourne to Denpasar via Singapore. This is a budget airline so you get what you expect. In saying this, all flights were on time, departure was easy and carry on allowances are 10kg instead of the usual 7kg. Seats were ok, except no head rest, which you have to pay extra for. You also had to pay extra for food,...

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6/17/2019 E Tan

✅ Trip Verified | Singapore to Bali with Scoot. It was a horrible and uneventful flight. Flight was delayed for nearly three hours and all Scoot compensated us with was a packet of snacks and a bottle of water. Onboard the flight, the crew were generally okay. Seat was uncomfortable and very narrow. Legroom was also quite tight...

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6/1/2019 Teng Yong Khoo

✅ Trip Verified | Singapore to Kuala Lumpur. Apart from the not so nice service from the ground service, the flight was generally great. The cabin crew was generally cheerful and friendly but could be better.

5/31/2019 J Han

✅ Trip Verified | Singapore to Athens. I initially planned for a connecting flight 2 with a layover duration of 2 hours. Scoot however, revised their schedule a couple of weeks before my flight, reducing my layover time by 20 minutes. On the flight day, we saw that the flight was re-timed. We went to the check in counter to ent...

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5/25/2019 T Marston

✅ Trip Verified | Manila to Phuket via Singapore. Hit with hundreds of dollars of overage fees on two carry-on bags we had to check because my friend and I booked our ticket in one reservation instead of separately. So 2 of us only get the checked bag allowance of one person (and the ticket costs the same as if we would have bo...

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5/25/2019 C Birlantes

✅ Trip Verified | Manila to Singapore. I had pretty low expectations for this flight/airline after seeing many negative reviews after I already booked but it was a good no frills flight. The cabin staff that I was with were all professional, kind and efficient. Can't say enough good things about them. Honestly, I was kind of an...

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5/21/2019 T Marten

✅ Trip Verified | Gold Coast to Bangkok via Singapore. To Scoot or not to Scoot In just one single trip I have come to the following conclusion about Scoot. There is inconsistency in the way they treat seat luggage allowance wise at different airports which cost us a lot. The web portal crashed multiple times when I tried to bo...

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5/15/2019 Steven Iwan

✅ Trip Verified | Perth to Jakarta via Singapore. Booked a Scoot flight for 31st May with a 6 hour stopover in Singapore. A few days ago advised flight from Perth to Singapore was cancelled and put on another flight (SQ) a day early on 30 May. Looked online to view available flights on the 31st and there was another SQ flight o...

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5/14/2019 David Robson

Not Verified | Flew from Gold Coast to Singapore on Scoot. Check in was quick.Service was good. Slept some of the way. Will fly them again. I like leaving from the Gold Coast airport because it is an efficient small airport.

5/14/2019 Kira Venugopal

✅ Trip Verified | Trivandrum to Singapore. There was no on line check in available to start with, which is nerve racking. Service provided by staff was horrible and Food served in the flight is good for nothing. There was no support for Kids meals. There was no pillows provided and the blankets provided were cheap. My wife and ...

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5/14/2019 David Robson

Not Verified | I travelled from Singapore to Berlin on Scoot. It was a long haul flight and was able to get some sleep. Arrived in TXL and was bused to the annex of airport.

5/10/2019 W Lewis

✅ Trip Verified | Surabaya to Singapore with Scoot. Speedy check-in with friendly ground-staff, speedy boarding. Bare-bones, not reclining seats and downright rude, unhelpful lead flight attendant ruined the overall experience.

5/10/2019 W Lewis

✅ Trip Verified | Singapore to Berlin with Scoot. Bad start with one hour delay to departure after boarding. Last row, non-reclining seat allocated despite very early check in. Cabin crew courteous and ever-present.

5/10/2019 Yingqiu Zhao

✅ Trip Verified | Singapore to Taipei. My flight was at 6:10am in the morning, I only managed to reach airport at 5:10am because the taxi driver lost his way. I tried check in using the machine but was not successful so proceed to counter, by the time I reach counter already 5:20am, the staff at the counter said the gate alread...

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4/29/2019 Nikk Peeler

Melbourne to Phuket via Singapore with Scoot. Worst experience in 22 years of traveling worldwide. Absolutely a budget airline. You get nothing but a seat to sit in. Plane didnt leave on time for departure. 3 and a half hour delay on the return flight, which left us hanging around Changi airport for 6 hours.

4/26/2019 W Baker

✅ Trip Verified | Scoot HNL-KIX r/t. Our tickets were only about $300/person, including 1 checked bag and 1 meal in each direction. For this price we did not expect much but we were positively surprised. The plane was clean and spacious, it even had mood lighting. The seats were not overly comfortable but ok even for a 9 hr flig...

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4/24/2019 S Hee

✅ Trip Verified | Singapore to Ipoh. This flight was like taking an express bus coach. I've given Scoot a poor review flying 10 hrs from a non home country origin. This time the experience was completely different. Arriving at Changi airport and immediately greeted by a well dressed lady who offered to help me check in. What! H...

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4/19/2019 T Kan

✅ Trip Verified | My flight was delayed 4 hours from Bangkok to Singapore. Initially the flight is 1055pm, we enter into flight about 1230am. Though it was no more delay, but pilot announce flight will delayed another 45min and again 45 minutes. We didn't give any voucher or meals or drink between this 4 hours delay. After land...

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4/18/2019 E Kan

✅ Trip Verified | Tokyo to Singapore via Taipei. Keeping in mind that this is a budget airline, everything about it is budget, but it was below my very low expectations - I feel for the staff who are just trying to do their job as directed by the company. First the positives - everything was hassle free, they are super on-time,...

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4/4/2019 Remy Baracco

✅ Trip Verified | Worst customer service ever. I flew Scoot from NRT to TPE and they deliberately did not load our baggage on our return flight. They put many people's suitcases off to the side at check in, and didn't tell us these bags wouldn't be on the plane. When we arrived in TPE it was chaos. None of the staff knew what wa...

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