Singapore Airlines


Customer reviews

10/8/2019 D Keale

✅ Trip Verified | Singapore to Adelaide. I dont know what happened to Singapore Airlines but just had my worst Economy flight ever. I am on the tall side with over 1.90cm but have had no issues on this flight over the decades on A310/A340/777/A330 in Eco and the occasional Biz class. My 1st time on their new A350-900 with their...

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10/4/2019 Abdallah E, Airbus A380-800 (388) v3 seat 42B

BAD SEAT. 2 Inflight system boxes are mounted on the leg of the seat in front of it. You can only squeeze your feet in the tiny area in front. I have pictures, its really bad. Do not book this seat.

10/4/2019 Abdallah E, Airbus A380-800 (388) v3 seat 42A

Due to the door sealing not being 100% it is rather cold. Bring a jacket.

10/3/2019 C Dalton

✅ Trip Verified | Singapore to Perth. Was disappointed with the level of service as my grandson wasn't served the entree and my husband who had pre-ordered his "Ramen" main meal was served it cold and has to ask for it to be heated. Fail to understand how in business class staff can fail to serve one of the courses particularly...

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10/1/2019 M Lamis

✅ Trip Verified | Jakarta to Singapore. I asked for a Vegetarian meal, but they gave us seafood instead. The fish is covered by pasta so we didn’t notice until my wife took a bite. Complain to one of the flight attendants, they said sorry, which to me isn’t enough. This is the 2nd time happens to me, not happy. Shouldn’t trust ...

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10/1/2019 Angela Reed

✅ Trip Verified | Outstanding service from check-in to landing on both Canberra to Singapore and Singapore to Sydney flights. My husband injured his foot in Singapore and the staff arranged for us to be moved to front row seating where more leg room was available. In addition, they arranged for a wheelchair at both ends. Cabin ...

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10/1/2019 Guido Bornemann

✅ Trip Verified | Singapore to Delhi. After having the experienced the most arrogant crew ever on an SQ Business Class I have chosen Star Alliance Alternatives such as Asiana and ANA for my recent flights and I have not been disappointed at all, but for my flight to India, there was not viable option, so I went back to SQ and w...

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9/30/2019 D Tan

✅ Trip Verified | Melbourne to Singapore. Cabin crew refused to ask passenger in front of me to pull the chair backup when he served meals. I found it very unprofessional. I asked to speak to his supervisor, he then gave in to ask the front seat passenger to pull his chair up for me to have my meal. No more Singapore Airlines. ...

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9/29/2019 Priyadharshan Giridaran

✅ Trip Verified | Colombo to Bali via Singapore. Extremely disappointed by the service provided by each cabin crew members of each flight, very arrogant and rude to passengers, basically they didn’t care about the requests made by myself and by other members who flew with me. Our expectations were very high on this airline, but ...

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9/28/2019 Abdallah E, Airbus A350-900 (359) v2 seat 45C

Whoever came up with the idea of cramming so many seats into this aircraft should be made to take a ten hour flight in economy. I'm not tall, but my knees were up against the seat in front for the entire flight. As someone else said, when the seat in front of you is reclined your nose is almost touching the TV screen making it i...

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9/28/2019 P King

✅ Trip Verified | Singapore to Jakarta with Singapore Airlines. Disappointing aircraft. The crews are fine. But not necessarily showing great service. Further the mobile apps of the airline was down and most of the time I couldn’t check in online. Bad experience overall. Expensively priced which makes it a very overpriced disapp...

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9/26/2019 K Vanikun

✅ Trip Verified | Christchurch to Bangkok via Singapore. Was upgraded from Premium Economy to Business for first leg, and flew Economy on second. First time flying Singapore and for the most part I was satisfied, but expected it to be much better. The hard product was fine, comfortable business class seats, good food and plenty...

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9/25/2019 Yudha Fitriansyah

✅ Trip Verified | Singapore Airlines provide an excellent service. I arrived late to the airport, and of course this was my mistake, but Singapore Airlines moved me to the next flight without me paying any extra charge. One thing that must be corrected is the attitude of their ground staff at Hong Kong Airport (HKG), which is a ...

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9/24/2019 Yudha Fitriansyah

✅ Trip Verified | I flew from Jakarta to Hong Kong on September 19, 2019. The service was almost perfect. where the flight is very timely, excellent service from the cabin crew, wide space between seats. The only thing that is less comfortable in this aircraft is that entertainment on board still uses a remote system which make...

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9/23/2019 Abdallah E, Boeing 777-300ER (77W) Four Class seat 52B

Economy seats are very close to seat in front. My seat had less room ( the end of seat to seat in front ) than local short haul domestic Air NZ plane.

9/23/2019 Leonard Rameka, Boeing 777-300ER (77W) Four Class seat 34K

What absolutely, lovely, considerate, attentive, cabin crew you had looking after us. The flight was late in the evening into the night. There were babies and young children aboard as well. It was magic seeing the cabin crew paying particular attention to the young ones and their parents, just fabulous, It felt like we were one ...

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9/23/2019 Karen Pamela Dompor

Not Verified | The check-in process is always a breeze. This is probably the best thing about SingAir. Boarding is also a quick process. Most of the planes are a bit aged. Thus the screen or the audio jack may not work. The newer planes have better legroom. Although I always sneeze whenever I ride their planes, therefore the se...

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9/22/2019 Reidar Jensen, Boeing 777-300ER (77W) Four Class seat 18F

My wife an myself had a wonderful flight to Singapore. I have used Singapore Airlines for business trips on many occations and now I wanted to show how a good and comfortable long flight can be. She was impressed, and she told me that she now understand why I always was looking forward to a flight with this company. Best regard...

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9/22/2019 Kiwi Sue, Airbus A350-900 (359) v1 seat 47B

You pay a small extra charge for this seat (and 47A which my husband sat in) because it has huge legroom and is by the emergency exit. Be aware that sometimes there are babies near you and also that the toilet queue is by you. You don't get a window and there is a sizeable space between this seat and the wall (so you can't lean ...

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9/22/2019 Abdallah E, Airbus A350-900 (359) v2 seat 16D

Business Class seats on this medium haul A350 are not good for 2 people travelling together if you want to talk to each other. Every 2nd row the seats are a long way away from each other and even the alternative rows where the seats are next to each other there is a divider at head height and you have to lean forward to talk to ...

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