Singapore Airlines


Customer reviews

7/4/2019 K Pataporn

✅ Trip Verified | Bangkok to Singapore . I was looking forward to flying Singapore Airlines and their new B787-10. I had set my expectations at the same level as Qatar Airways, seeing the fact that they are both 5-star airlines. With this in mind, I would firstly like to say that I was not impressed with Singapore Airlines, as ...

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7/4/2019 Shafee Bhure

✅ Trip Verified | Mumbai to Singapore. One of the best inflight services I have experienced. The inflight staff was the highlight of the entire experience. Warm, courteous and always ready with a smile. Just lovely people helping and serving all around.

7/4/2019 W Meares

✅ Trip Verified | Singapore to Zurich. What a disappointing flight. Probably the worst crew I ever had, very inattentive. It was very hard to get any attention at all (the attendant button at your seat was completely useless, no reaction by the crew whatsoever) I had 2 drinks in a 12 hour flight. I wasn't asked for a drink with...

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7/3/2019 Abdallah E, Airbus A350-900 (359) v1 seat 31A

I flew on SQ21 / SQ22 from EWR to SIN and back a few weeks later, in seats 31A and 31K respectively. Both flights are inherently tough at 18-19 hours each way but I thought SQ's premium economy made for a pretty comfortable experience overall (if you can't shell out for biz). The extra legroom seats in 31A/C/H/K are well worth...

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6/30/2019 S Singh

❎ Not Verified | Singapore to Tokyo. The airline seems to have gone on a cost-cutting mode. On a seven-hour flight, only one meal served. For a premium full-service airline to do these things in disappointing. Competition on this route provides better catering options. The seat was average economy class seat. The crew was polite...

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6/30/2019 Y Han

✅ Trip Verified | Singapore to Sydney. I foolishly left my video gaming device on the seat next to mine and only found out after I reached my hotel. I panicked and called up the ground handler for Singapore Airlines and never got through via the phone number provided on the website even after 22 times. However I called up the S...

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6/29/2019 C Young

✅ Trip Verified | Singapore to Hong Kong. Flight attendants were really helpful throughout the whole flight. Although it was a full flight, the flight attendants paid a lot of attention to detail to serve the passengers. One of the flight attendants helped find ways to keep a hand carry item for a passenger somewhere as the flig...

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6/26/2019 Liz Vaughan

Not Verified | Sydney to London via Singapore. Fantastic service. Food was delicious I had Indian vegetarian meal and great improvement to last time. The old A380’s are the best, so comfortable, the new ones have uncomfortable cramped seats that I cannot sleep on not as wide as the old ones. Also not sure what the problem is wi...

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6/26/2019 Luke Tierney

✅ Trip Verified | Sydney to Rome via Singapore. First time travelling business my seat was literally located within 50cm of the toilets at the rear of business class. During this long flight these toilets were continually in use not only by business class but also economy class, and i was kept awake. I believe that these seats ...

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6/23/2019 Min Choi

✅ Trip Verified | Singapore to Manila. Old plane with dirty interior. The cushion was depressed so you are left sitting on a hard bench. Entertainment system rarely works and the crew don't care about anything. On these poorer routes, they use these older planes which means often they break down leaving you stranded. Really po...

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6/22/2019 Abdallah E, Airbus A350-900 (359) v1 seat 46A

A good seat if you want to recline and not feel guilty about it. Relatively spacious for modern economy class as would be expected on SQ. Window is located well so that the frame lines up with your shoulder if you want to sleep against the wall. Being near the window in three abreast means the toilets are a bit less disruptive. ...

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6/21/2019 Felicia Leong

✅ Trip Verified | I was on flight SQ 317 from London Heathrow Airport to Singapore Changi Airport on 13th June 2019. As a Singaporean, I am utterly disappointed and disgraced by the service standards of the SQ Crew. After take off, the first meal was served. The stewardess briskly shoved us our meal trays and asked if I want an...

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6/19/2019 Daphne & Greg Eales, Airbus A350-900 (359) v1 seat E

B777 26-27April SQ325 - Atrocious food (very poor quality and cold -even worse when same meals eventually returned after reheating). Aircraft well past its prime e.g. seats in poor shape - uncomfortable with very limited legroom. Very poor in-flight service and attitude, and all but non existant service during the night. Toil...

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6/18/2019 N Darven

✅ Trip Verified | London to Melbourne via Singapore. Average at best. Check in and baggage drop off hassle free. Lounge doesn’t have a great selection of food. As a gold velocity member with a third family member travelling on a different Star Alliance flight, she was refused entry despite gold membership allowing a guest, and ...

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6/18/2019 Tamwyn Daley

Not Verified | Highly recommend Singapore. The crew is the biggest asset to this airline, they are not only highly professional they are also friendly and personable. The crew on our flight went out of their way to help us when our son got a blood nose upon landing, ensuring his wellbeing and helping us even after all passenger...

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6/17/2019 Abdallah E, Airbus A380-800 (388) v1 seat 50E

I had this seat on the long flight from Frankfurt to Singapore and couldn't have been happier. Due to the fact that my row only had three seats (instead of four in the other rows), there was plenty of room to my left. I am pretty tall but didn't want to pay for a seat with extra leg room. It was easy to just move my left armrest...

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6/17/2019 Abdallah E, Airbus A380-800 (388) v1 seat 63D

I had this seat during the long flight from Singapore to Frankfurt. The seat was okay, even for a taller than usual person. The Singapore Airlines crew that is usually very good an attentive wasn't as good this time. They seemed unmotivated and overworked, but so far, a bad crew with Singapore Airlines was a once off.

6/17/2019 Abdallah E, Boeing 777-300ER (77W) Four Class seat 32K

When the seat 31K is fully reclined there is not enough leg room for the passenger in 31K. I am 6ft 1 and had my knee crushed by the seat 31K being forecfully reclined. Don't pay for premium economy if you want extra leg room.

6/17/2019 Abdallah E, Airbus A350-900 (359) v2 seat 63D

Seat was okay, even for a taller person. Service was outstanding as usual when travelling with this airline.

6/17/2019 Abdallah E, Airbus A350-900 (359) v1 seat 57D

I sat on this seat from Singapore to Brisbane. Seat was a bit flimsy, the armrest didn't want to stay in the "up" position, on the other hand, the seat went into automatic "recline" whenever I leaned back - making me feel sorry for the poor person sitting behind me. Legroom would have been okay, hadn't there been that annoying l...

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