Southwest Airlines

Fleet


Customer reviews

11/5/2015 Donna Repp

New Orleans to Denver. Great value and I love not having to pay extra just to select a seat or to bring a carry-on bag. The Southwest Airlines attendants are friendly. Everything from check-in to boarding to baggage pick up is easy.

11/5/2015 Anusha Punugu

This was the worst experience I had with Southwest Airlines. I booked a 2 way trip for a family trip, Austin to Atlanta. The flight was delayed several times, I had booked my hotel and tickets for other shows, because of the delay of the flight I couldn't go to any place on time. My plan was completely spoiled, my vacation was t...

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11/5/2015 Donna Repp

New Orleans to Denver. Great value and I love not having to pay extra just to select a seat or to bring a carry-on bag. The Southwest Airlines attendants are friendly. Everything from check-in to boarding to baggage pick up is easy.

11/5/2015 Andrew DeMers

I was forced to check my bag leaving California even though I took it on my Southwest Airlines flight to California, they tell me to put it outside the door someone will check it. So that's what I do, the flight attendant informed me someone has taken my bag down below. When I land in Columbus it is lost in Vegas. They tell me i...

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11/4/2015 Prathyusha Sunkara

This is one among my most disappointing review I’ve shared. All over the airport was reviewing publicity posters which says “Transfarency” by Southwest Airlines which I’m aren’t sure how would that define without providing a minimal customer gratification, which not everyone thinks that money might be the only criteria to check....

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11/4/2015 Prathyusha Sunkara

This is one among my most disappointing review I’ve shared. All over the airport was reviewing publicity posters which says “Transfarency” by Southwest Airlines which I’m aren’t sure how would that define without providing a minimal customer gratification, which not everyone thinks that money might be the only criteria to check....

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10/29/2015 J Anderson

So stressful! We went online to get boarding passes and paid extra for early boarding. When it came time to board, there were only four people behind us. Not exactly sure what we paid for. We weren't the only ones that happened to (my partner's seat mates were complaining of it too, mind you they got on early enough to sit toget...

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10/29/2015 J Anderson

So stressful! We went online to get boarding passes and paid extra for early boarding. When it came time to board, there were only four people behind us. Not exactly sure what we paid for. We weren't the only ones that happened to (my partner's seat mates were complaining of it too, mind you they got on early enough to sit toget...

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10/26/2015 Robert Pierson

I am a customer of size and have flown SW twice in 4 months to Denver. Both times my flight has been pleasant, and attendants sensitive to my needs. I will continue to fly SW, especially since their fares are more than reasonable

10/26/2015 Robert Pierson

I am a customer of size and have flown SW twice in 4 months to Denver. Both times my flight has been pleasant, and attendants sensitive to my needs. I will continue to fly SW, especially since their fares are more than reasonable

10/24/2015 John Schneider

Los Angeles to Baltimore Washington. Be warned about Southwest Airlines Early Bird check in feature. It has failed to work for me several times now. Your are required to pay an advance fee, which is supposed to get you a check in spot prior to the 24 hour advance check in. Instead, when checking in after the 24 hour time frame, ...

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10/24/2015 John Schneider

Los Angeles to Baltimore Washington. Be warned about Southwest Airlines Early Bird check in feature. It has failed to work for me several times now. Your are required to pay an advance fee, which is supposed to get you a check in spot prior to the 24 hour advance check in. Instead, when checking in after the 24 hour time frame, ...

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10/22/2015 SeatGuru User, Boeing 737-700 (737) seat 7C

This seat was very comfortable for the first time in my life flying by myself i was expecting a bumpy ugly ride in a uncomfortable seat,but instead i had got a nice seat by the window being one of the first to board,2 windows and a reclining seat that wouldnt bother the passanger behind me

10/20/2015 Penny Trimble

My grandchildren flew to NY to see us (ages 8 and 12). Experienced flyers, but still children. On flight out, the steward on their flight went out of their way to walk the two to their next gate (Baltimore) even though they did not need to. Great customer service! But to top that, when getting ready to return home, the little on...

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10/20/2015 Penny Trimble

My grandchildren flew to NY to see us (ages 8 and 12). Experienced flyers, but still children. On flight out, the steward on their flight went out of their way to walk the two to their next gate (Baltimore) even though they did not need to. Great customer service! But to top that, when getting ready to return home, the little on...

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10/20/2015 David Scott McKee

I misplaced my passport on a Southwest Airlines flight from Las Vegas last week. I had not even realized it was missing until I received a call from a supervisor. She put me in touch with another staff member who made sure they sent overnight by courier to my Hotel. This allowed me to go home to Canada. Thank you Southwest.

10/20/2015 David Scott McKee

I misplaced my passport on a Southwest Airlines flight from Las Vegas last week. I had not even realized it was missing until I received a call from a supervisor. She put me in touch with another staff member who made sure they sent overnight by courier to my Hotel. This allowed me to go home to Canada. Thank you Southwest.

10/19/2015 Mary Bowen

We have used Southwest Airlines for years, flying frequently. It was,at one time, a great airline. Our last five flights have been nightmares, basically delays causing missed connections and inept, impolite customer service on the ground in Kansas City, Houston, and New York. What has happened to Southwest Airlines? Now, instead...

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10/19/2015 A Vlahos

The flight itself was average but they did accomodate our group and we all sat in the back together. I'm currently on my way back to San diego and so far, not a great experience with the check in people telling my group 5 different things and thoroughly confusing everyone. Then boarding, we were all separated and no attendees to...

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10/19/2015 A Vlahos

The flight itself was average but they did accomodate our group and we all sat in the back together. I'm currently on my way back to San diego and so far, not a great experience with the check in people telling my group 5 different things and thoroughly confusing everyone. Then boarding, we were all separated and no attendees to...

Read More