SriLankan Airlines


Customer reviews

8/17/2018 S Darusanan

✅ Trip Verified | Kuwait to Chennai via Colombo. If everything goes well, this flight is okay. If you have some correction in your booking they will not support you in ground staff unless you buy ticket from direct airlines. I won't recommend for an emergency travel with this flight. What ever less price ticket I will never pu...

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8/7/2018 S Gawardena

✅ Trip Verified | Colombo to Jakarta. This flight was overbooked by a large number and many passengers including me couldn't board the flight despite being early. I had a direct Colombo to Jakarta flight, however I was asked to fly via KL which added another 4 hours travel time. The service was horrible.

8/3/2018 Rama Naidoo

✅ Trip Verified | Reasonably good airline due to direct flight from Melbourne to Colombo return. The aircraft seems to be old. On our way up our seat 22K was faulty with meal tray practically hanging off the seat. I was forced to sit in another seat away from my wife. The seats are narrow and very uncomfortable. The plan was on...

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7/26/2018 D Meares

✅ Trip Verified | Colombo to Melbourne. Excellent flight, most passengers including me choose to sleep rather than take dinner, was a past midnight departure. Crew were very professional, aircraft was a bit old but business class was great, good movies, good breakfas , bags took long time to arrive but more a Melbourne airport ...

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7/21/2018 R Jadeerah

✅ Trip Verified | Trivandrum to Colombo. The lesson learnt was never fly in cheaper airlines. Firstly, the food was not so good but I am OK with it. Seats were not comfortable at all, but it looks clean and neat. Entertainment were OK. Some of the cabin crew acted that they do not want or like to work in that airline. Rude cabi...

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7/21/2018 P Daruto

✅ Trip Verified | Flew Male to Jakarta via Colombo. Both flights was on the A321 and the flight from Male to Colombo was the old A321 which do not have inflight entertainment, no recliner seats and smaller legroom on this short flight. Few days later, took the new A321neo on the CMB-CGK route which was more better and have recl...

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7/20/2018 Ronald Paik

✅ Trip Verified | Colombo to Bangkok. The business class fares are a good deal. Serendib lounge at Colombo Airport has seen better days, but there'a good buffet and travelers are entitled to free showers and a 15-minute head massage. As I had a 7:50 am flight the lounge was not crowded. This flight makes do with the older A330-...

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7/20/2018 S Lee

✅ Trip Verified | Flew Male to Jakarta via Colombo. Both flights was on the A321 and the flight from Male to Colombo was the old A321 which do not have inflight entertainment, no recliner seats and smaller legroom on this short flight. Few days later, took the new A321neo on the CMB-CGK route which was more better and have recli...

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7/19/2018 D Corden

✅ Trip Verified | Colombo to Male. Short trip (65mins all up). Used Silk Route check in service which is great, within 3 mins of cab pulling up at Silk Route entrance we had been security screen and checked in, lounge was quiet as it was 5.30am but was full by he time we left at 7am. Good food options on offer for the earlier h...

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7/16/2018 S Nagoor

✅ Trip Verified | Colombo to Dubai just a day ago on an A321 (4RABR). Flight on time, cabin spacious and pleasant, seats not lie flat but comfortable enough for a 4.5 hour flight. In-flight personal entertainment for me was very satisfying. Food and beverages with a decent array tasted just OK. Service onboard was impeccable, c...

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7/9/2018 C Edwards

✅ Trip Verified | Overall I would say good but not excellent. The Aircraft registration showed the plane was manufactured in 1999, so getting close to 20 years old and it showed. It's a shame Sri Lankan doesn't use their newer A330-300's on this route, but I guess most of the traffic is holiday. The seating is fine and flat bed ...

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7/7/2018 S Nagoor

✅ Trip Verified | Flew into Colombo from Dubai on the 30th of June with SriLankan onboard their A333's business class. Service was spectacular from the beginning till the end. Cabin crew were fantastic. Food and beverages selection was decent enough and tasted just ok for me. I thoroughly enjoyed the entertainment offered. High...

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7/7/2018 Michael Oon

✅ Trip Verified | London to Colombo. This is the only airline that has a direct daily service between London Heathrow and Colombo. The aircraft used was the Airbus A330. I did not find the seats particularly comfortable for this 11hr flight. The in-flight entertainment content – movies, TV, tourism was adequate for my requiremen...

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6/20/2018 D Palumo

✅ Trip Verified | Male to Colombo. Had a poor experience with SriLankan Airlines recently. Flight got its aircraft changed about 2 days earlier and it was switched to the A321 from the A330 which caused a massive decline in service. To start, there is no lie flat seats like you will see on the A330. No IFE either (I believe thi...

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6/18/2018 Hans Baumgartner, Airbus A330-300 (333) seat 1A

Very happy with the in flight service on Sri lankan the layout was in a hering bone.The only negative is no proper premium boarding arrangements in Colombo

6/18/2018 B Rahina

✅ Trip Verified | It started raining at the time of departure from Mumbai Airport and the flight got delayed because of that, which is understandable. But the thing that ticked us off was we were waiting for 12 hours at Mumbai Airport and authority from Srilankan Airlines didn't even provide us any accommodation. Airline was su...

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6/17/2018 Adam Zhou

✅ Trip Verified | Colombo to Male, the first time I’ve experience Business Class on SriLankan Airlines. Overall its a good short haul flight. I a delicious meal for just an hour flight - Butter Chicken with rice with good drinks served. The flight was late due to traffic issues. The seats is big as Cathay Pacific Business Class...

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6/9/2018 SeatGuru User, Airbus A330-300 (333) seat 3K

Cabin crew, food and all amenities very good, however, this probably applies to all the seats: 1. Foldaway table is small & when deployed, not close enough to your body. 2. Rise/fall armrest at its highest is next to useless as too low and too far away! Forward toilet cubicles, are very cramped.

6/1/2018 R Raghul

❌ Not Verified | Melbourne to Chennai via Colombo. Very competitive pricing and the layover in Colombo was short. Decent Choice of Food - had 3 choices and all of them were available for most of us. Usually, if you are seated away from where the service starts, you end up have lesser options. The A33o-200 used for the Melbourn...

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5/23/2018 SeatGuru User, Airbus A320neo (321) seat 12A

Presence of IFE makes leg space restricted. Touch screen AV system in A320 Neo Aircraft