✅ Trip Verified | Queretaro to Puerto Vallarta. Worst airline ever - do not use them. I just bought a ticket yesterday for a trip in July and today they cancelled the return flight for “operational reasons.” TAR is now getting known for delays, random cancellations, lying to customers about flight cancellations, horrid customer service on the phone and an online portal that is a joke (you can’t change your flight on it and so are forced to call their horrid phone customer service even when the airline changes or cancels your flight for no valid reason). Run away from this airline.
✅ Verified Review | Leon Bajio to Puerto Vallarta. Punctual airline. Small plane but confortable for a 50 minute flight and very clean. Excellent service and good attitude of ground staff and flight attendants. They offer you a small snack on board, free of cost. The check in process at the airport was quick because the airplane has a 50 passenger capacity.
✅ Verified Review | This is the worst airline on the planet, they canceled our flight two day prior to our flight and only one day after purchasing the ticket. I called in to get a refund and they insisted I email them a copy of my bank statement in order to get a refund. I don't know what kind of scam this company is running but don't book with them.
TAR Aerolineas is a new regional Mexican carrier which operates several routes in Mexico. Flew a domestic route round-trip and found the service to be top-notch. Aircraft brand new and clean, punctual departures and arrivals, attentive ground and cabin personnel, excellent value for money. Would choose them again when my travel plans take me to Mexico.