Thai Airways


Customer reviews

8/8/2019 Terry, Airbus A350-900 (359) seat 44J

On time good service good food

8/3/2019 Sid, Airbus A380-800 (388) seat 80B

Upper deck emergency exit seat, arranged 2 4 2, loads of leg room, only one person on the side seats.

8/3/2019 Simone Biagi

✅ Trip Verified | Frankfurt to Bangkok. Amazing, seat, staff, service, food everything was great. My wife and myself travel in seat 19 E/F, that in sleeping position it’s transform into double bed. Great. Staff started immediately as usual with glass of champagne a taking order for the breakfast. Then after take off, lunch was ...

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7/31/2019 Abdallah E, Airbus A380-800 (388) seat 22G

Great seat although could hear the toilet flushing at times. Don't do the row behind.

7/30/2019 R West

✅ Trip Verified | Kansai to Melbourne via Bangkok. The aircraft on the first sector (Osaka - Bangkok) was switched on the day of travel from an A380 to a B773ER. Despite the change to a smaller aircraft I was still given my seating preference and there was zero problem with my special meal. Seat pitch on both aircraft (773 to B...

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7/30/2019 Graham Law

Not Verified | Bangkok to Chiang Mai. What a pleasure to fly with Thai Airways. Even the short, one hour flight from Bangkok to Chiang Mai was a reminder that not all in the aviation industry have succumbed to fleecing the customer for every last cent. It was a busy flight, but the cabin crew provided complimentary snacks, drin...

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7/25/2019 W Han

✅ Trip Verified | Bangkok to Tokyo. During my boarding of this flight yet to depart, there was two scanner for boarding pass checks and there was two line to scan so I decided to walk the other line which was for business class. However, I was call to the back of the line for economy class.

7/23/2019 W Garten

✅ Trip Verified | Bangkok to Melbourne. I recently travelled around the world on a UA/LH/TG ticket and can honestly say that Thai are the best of these 3 airlines. How Lufthansa warrants 5 stars whilst TG gets 4 and UA a measly 3 is beyond me. The service, seating and menus on Thai are much better than both airlines and they of...

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7/23/2019 Raviinderjit Singh

✅ Trip Verified | Auckland to Delhi via Bangkok. The cabin crew were very nice and polite as i don’t like potatoes in my meal they offered me different meal. They were so kind and thanks to all. Hopefully see you all on 29th as I am returning back.

7/18/2019 Abdallah E, Airbus A380-800 (388) seat 76K

The best economy seat I've ever flown. 2-4-2 setup and plenty of room between the seat and the bulkhead means plenty of legroom and easy time to get to the aisle. Upper deck is noticeably quieter than lower deck. No kids/babies in this section also makes for a quieter flight. Two side cabinets next to the window for you put your...

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7/17/2019 V Larsten

✅ Trip Verified | Frankfurt to Bangkok. As we were on the train to Frankfurt, we get an email saying the flight is canceled. This was because of the incoming flight did not leave Bangkok. We were able to check-in and have our bags tagged anyway. They have arranged for accommodation at a hotel at the airport, including dinner an...

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7/15/2019 Aiyaphol Kemapuckpong

✅ Trip Verified | Nagoya to Bangkok. I feel that the way an airline could be judged well is the way they handle a situation which is out of their control. Typhoon Jebi had struck Osaka three days into a five day holiday, which left Osaka Kansai airport flooded and all flights there were cancelled. We were scheduled to leave Osak...

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7/14/2019 Leonardo Duse

✅ Trip Verified | Milan to Bangkok was a joyful experience after having flown in to Europe via Finnair that was the direct opposite. The Thai Airways meal service was good, snacks and drinks - including alcholol that you had to pay for in Premium economy on the other airline was free. Staff were fabulous. In economy they still ...

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7/4/2019 Liam Moulton

✅ Trip Verified | I flew from Guangzhou to Heathrow with a brief layover in Bangkok Suvarnabhumi. Thai Airways was excellent overall with the food being possibly the best airline food I have tasted, generous legroom, reliable and high quality entertainment, a pleasant interior and ambiance and friendly and professional staff. A...

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7/3/2019 G Kairopas

✅ Trip Verified | Stockholm to Bangkok. The table was dirty and I had to wipe it clean. The western breakfast was good, but only one option for breakfast (I miss an asian option). The cutlery was of disposal materials and not metal like before. They have also dropped real glass, salt and pepper on your meal tray. The female fli...

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6/30/2019 Abdallah E, Boeing 777-300ER (77W) seat 68H

Less legroom due to curvage of the rear part of the plane. The same applies to seat 68 C.

6/30/2019 John Duffus

✅ Trip Verified | Bangkok to Hong Kong. This flight got off to a bad start. Not having flown TG business class for almost a decade, I got out of my taxi at Gate 1 on the east side of the terminal as advised by the airport sign. Searching for business class bag drop, I could only see domestic counters. I noticed a signboard sayi...

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6/28/2019 J Garlin

✅ Trip Verified | London to Denpasar via Bangkok. It's only when you travel long distances in Economy in spacious aeroplanes like the A380 and Boeing 747-400 that I realise how poky and cramped the A350/787 is. The LHR-BKK sectors were in the A380 and we secured window seats on the top deck (well worth the slight price premium)...

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6/27/2019 Abdallah E, Boeing 747-400 (744) seat 69A

I know the drawback is you are stuck at the back of the plane, but I can see why these seats (the only 12 'twosomes' on the whole 747 in econ) are sought after. Legroom, and because it's only two seats, plenty of shoulder room too. I know Thai will be retiring these old girls soon ,but the 747 still has a lot more class than Dre...

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6/27/2019 Abdallah E, Airbus A380-800 (388) seat 76A

Thai obviously reserve these upper deck window seats for people who have bought an econ seat at in one of the higher class groups. But well worth paying the difference. Some of the only 'twosomes' on the 380, and with an extra little cabinet for small items below the window. row 76 comes with heaps of legroom. After some recent ...

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