Thai Airways

Fleet


Customer reviews

4/23/2019 S Marooja

✅ Trip Verified | Delhi to Sydney via Bangkok. The transit period was 1 hour and 30 minutes at Bangkok. The flight was delayed from India by an hour and so. When I arrived to Bangkok there was a person with the board with just written gate number on it. I noticed the gate number and tried to find the way to it. After some time ...

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4/22/2019 SeatGuru User, Airbus A320 (320) seat 32H

I booked a Thai Smile Economy flight, BKK-KHH (international). I originally selected 36C while booking on Thai Smile's website. During online check-in, 32H opened up. Apparently on this flight, there were no Smile Plus tickets sold, because the middle seats in this section were not blocked. I got to enjoy the 33" legroom of this...

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4/17/2019 Rohit Begwani

✅ Trip Verified | Ho Chi Minh City to Bangalore via Bangkok. The staff attitude, service and aircraft quality is much better from Ho Chi Minh to Bangkok compared to Bangkok to Bangalore. They changed my seat number without asking or telling. No individual air conditioning vents for Bangalore flights.

4/13/2019 Abdallah E, Airbus A350-900 (359) seat 31H

First row in economy has plenty of leg room, I'm 1m90 and could fully stretch out. Screens and tables are in the armrests but this doesn't affect seat width much. Recline is very good for economy, headrest is adjustable and comfortable. Seats 31C and 31H face the corridors forward to business class so have some extra leg room bu...

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4/3/2019 Gideon Sternfeld

✅ Trip Verified | Bangkok to Seoul. New A350 is a good hard product with reasonably comfortable seat and ok IFE (selection quite limited but screen and system itself good and intuitive). Unfortunately service was mediocre at best. It was a late evening flight so was happy that they skipped a full meal and gave a goodie bag with...

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4/2/2019 Francis Wong

✅ Trip Verified | Bangkok to Melbourne. Thai Airways deploys their newest aircraft the A350 for this popular route.It's red eye at 1 am going, but a very nice 3 pm returning. 1x2x1 flat beds, with aisle access for every seat. Mandarina duck or Lacoste basic toiletry kits are given. AKG noise canceling headphones are supplied, w...

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4/2/2019 Francis Wong

✅ Trip Verified | Hong Kong to Bangkok. The service and aircraft quality of this regional sector keeps dropping. For this sector, the oldest aircraft type and seats are deployed. Service is patchy, forgetful (almost forgot to serve welcome drinks), extra blankets are stored above my overhead lockets, which meant no space for my...

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3/31/2019 A Hansela

✅ Trip Verified | Phuket to Bangkok. Staff at Phuket were very helpful with our check in as we had separate tickets with a different airline the same day. Flight itself was late about 45mins. Plane was quite spacious but very old and you can really see it. However many other airlines such as Bangkok airways offer more seating o...

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3/26/2019 Andrew Maile

✅ Trip Verified | Check in at Chiang Mai was quick and security and immigration was efficient. The BKK-CGK sector was good despite the flight being more or less full. THAI operates their 777s in a 3-3-3 configuration and hasn't crammed in an extra seat like many airlines so it feels quite spacious, even in economy. As you would...

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3/23/2019 B Garvy

✅ Trip Verified | Denpasar to Bangkok. Appalling ground service (1 hour queue to checkin, people constantly cutting the line). Web checkin/seat selection didn’t work, so there was no alternative but to wait it out. Consequently ended up with a seat in the last row of economy (despite having a flexible economy ticket). Cabin cre...

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3/18/2019 Dayle Jacobsen

✅ Trip Verified | Due to fly Bangkok to Brisbane. Massive luggage allowance, fairly direct routes, a large choice for European destinations. Free stopovers available. Their Boeing planes are old / outdated, entertainment system is one of the worse I have used. The crew seem to be rushed and busy off their feet despite having pl...

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3/17/2019 T Thanet

✅ Trip Verified | Singapore to Bangkok. First impressions were not good: when booking online with Thai, after completing the process, an online error happened and no eticket was ever received. Nonetheless, excellent service recovery from Thai, without prompting: contacted me to execute and complete booking (unfortunately leaving...

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3/12/2019 K Nakatun

✅ Trip Verified | Bangkok to Singapore. Old airplane, 2-2-2 seating for business class. Lousy IFE, noise canceling headphones where broken. Even with volume all the way up I couldn’t hear the soundtrack of the movie, good thing it was a short flight. Food and beverages served are similar what you would get on other premium airl...

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3/10/2019 Abdallah E, Boeing 777-300 (773) seat 48D

48D has a leg room problem. There is a small black box under 47D which inhibits full leg extension. After 5 hours it started to get on my nerves.

2/26/2019 J Wealen

✅ Trip Verified | Bangkok to London. I am an American living in Bangkok and I have been a TG gold member for many years. The food is also often inedible and they have lost my veg food order so many times I've lost count. On this flight, they had a problem with the computer and sent me home (after 6 hours in the airport), refusi...

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2/20/2019 Tam Nguyen

✅ Trip Verified | Munich to Hanoi via Bangkok. Fairly good experience for the first time flying with Thai. Nice, polite and attentive cabin crew. Cute and creative safety instruction video. For a short person, I find the seat is comfy. However, instead of finding provided food tasty, I think it is just so-so. Very boring in-fli...

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2/19/2019 Chris J, Boeing 777-300ER (77W) seat 41A

Had this seat from Bangkok to London Heathrow earlier this week. As a fellow of 5 foot 11 inches, I found it pretty cramped with legroom. This was a problem with the seats in front being fully reclined, as the foot rest was constantly rubbing against my upper shin near the knee. I had a laptop bag with me as well, which didn't h...

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2/16/2019 SeatGuru User, Boeing 777-300ER (77W) seat 40A

There was a lot of cold coming through the emergency exit door which affected comfort greatly. I was dressed in jeans and a sweater and needed to use two blankets to be ok. Leg space was great of course and the proximity to the bathroom was not really an issue for me.

2/15/2019 Nitin Jain

✅ Trip Verified | Manila to Delhi via Bangkok. Missed my flight from Bangkok to Delhi because their flight got delayed from Manila. Flying business (redemption no fare ticket) they won't pay for the ticket I booked on my own, they come with a USD 00 credit vouchers in their airline. Who would take such airline where they cant...

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2/15/2019 P Danson

✅ Trip Verified | Vientiane to Melbourne via Bangkok. A very enjoyable flight that began with check in - I love that they have a much shorter line for bag drop for those who have checked in online. Friendly staff. Meals were good and varied and plentiful with good drink options and they came back for coffee after the meal. Wide...

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