Thai Airways


Customer reviews

2/14/2019 R Silverio

✅ Trip Verified | Manila to Bangkok. Thai Airways delivers good product. In-flight services are provided well. Food is delicious and filling even for a short trip. There is in-seat entertainment with several good shows to watch.

2/9/2019 N Panaputan

✅ Trip Verified | Paris to Bangkok. I flew on TG 931 on Feb 5, 2019. The flight was smooth and punctual. I was very pleased with attentiveness provided by cabin crews of this flight. They came by every now and then to ensure I felt comfortable throughout the flight. Overall, the service was excellent! Thai did a great job and I...

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2/6/2019 Bimol Shah

✅ Trip Verified | Bangkok to Dhaka. This airline service is good, I like very much to fly with Thai Airways. And catering is very good. Lovely airline and good service. I had a great experience with Thai Airways.

2/6/2019 C Miller

✅ Trip Verified | Bangkok to Perth. Flew on their recently refitted A330-300 and was excellent for a 6.5hr flight down to Perth. I had one of their ‘throne’ seats, with heaps of storage and seat was very comfortable. Service and catering were excellent. Only disappointment was after having flown economy with Thai the previous we...

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2/5/2019 SeatGuru User, Boeing 777-200 (772) seat 37D

electrical device is under front seat. very narrow leg space.

2/5/2019 Lisa Kollagor

Not Verified | Bangkok to Frankfurt. Unfortunately staff was not explaining that we have a fast track at Immigration and security check. Then as our flight was canceled due to technical issues, happens. But letting eco, business and first into a super fully crowded bus after we had to leave the aircraft, was not very nice. Arri...

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2/5/2019 D Cho

✅ Trip Verified | Taipei to Bangkok. Thai used to be one of my favorite carriers. However, the declined within their soft product are visible. Fare price - Thai has the highest fare compared with its competitors like China Airlines and Eva Airways. Naturally, one would expect something better, sadly not. The (+) flight arrived ...

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2/4/2019 Garry Brockenshire

✅ Trip Verified | Bangkok to Brisbane. The plane was fairly old and showing carpet ware in seat and floor inbound and outbound. They boarded economy class passengers through the front door making it difficult to to serve pre-flight drinks and when they did you felt like you were in a goldfish bowl being gawked at as the passen...

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1/31/2019 LEGRAND Dominique, Airbus A380-800 (388) seat 51H

Qualité en baisse d'année en année. Moins de place sur le A380 que sur les 747 Nourriture médiocre. Plus de menu carte.

1/28/2019 Matthew Montgomery, Airbus A380-800 (388) seat 16A

Very good seat. You need to be sufficiently physically fit, as in case of an accident it's your job to open the door.

1/22/2019 W Marshall

✅ Trip Verified | Bangkok to Auckland. Cabin service very substandard, no follow through during flight, attendants seemed uninterested, not a smile to be seen and the food was appalling. Seats were small and on a full flight not a pleasant experience. Disappointing. I have flown business class with Thai on a number of times and ...

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1/20/2019 Debbie Smith

Not Verified | Heathrow to Sydney via Bangkok. To start with I was really fed up with Thai Airways as they had altered my return flight times. We were supposed to fly at 16.10 but it was changed to 10.00. This meant we lost valuable time with our daughter and granddaughter. We also ended up with nearly an 8 hour wait at Bangkok...

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1/19/2019 Herman, Airbus A350-900 (359) seat 14E

Flying from Oslo to Bangkok, I thought the Boeing 777 was a great airplane until we changed to the Airbus 350 from Bangkok to Singapore. What a difference! Same interior, same colours, but the significant difference was the noise, or more correct, the lack of it. The 350 vs the 777, smooth as silk, nothing more to say.

1/14/2019 Andrés M, Airbus A330-300 (333) Layout 1 seat 49A

Limited space under the seat in front due to entertainment box

1/10/2019 F Heaney

✅ Trip Verified | Hong Kong to Bangkok. Having just flown Heathrow to Hong Kong with Virgin Upper Class you would think the 2 hour hop across to Bangkok with Thai Airways would be a somewhat underwhelming experience, the reality was anything but. As soon as we stepped into the Royal Silk cabin it was as though the weight of the...

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1/9/2019 Baljit Sondhi

✅ Trip Verified | Bangkok to New Delhi. The food on this flight was poor in taste, presentation and look. The flight had no vegetarian options unless pre-ordered. I had Lamb biryani with Half cooked rice and tasteless lamb curry. The service staff were quite unconcerned. .I fly this airline to other sectors too but the Indian s...

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1/8/2019 Francis Wong

✅ Trip Verified | TG 606, which used to be flown by a 747 (with a first class), is now switched to a 777-300, with the new business class seats (no more first class) that offers aisle access to every passenger. Everything expected of Thai is delivered, good service and good catering on board for this 2 hour flight. We experienc...

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1/8/2019 Jamie Stepien

✅ Trip Verified | Bangkok to Phuket. Amazing experience for such a short domestic flight with Thai. Wonderful, polite staff. Comfy seats with inflight entertainment. Perfect snack of a chicken roll and some fruit, water then either tea/coffee or soft drink.

1/1/2019 John Phillip Smith

✅ Trip Verified | Phuket to Bangkok. I booked a ticket with Thai Airways through Momondo for March 2019. On Momondo I selected the 7:15pm departure and was directed to Thai Airways website where the first listing was the 7:20am flight. I selected this flight by mistake. Two hours later, I realized I had booked the wrong fligh...

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12/29/2018 Kiran Arora

✅ Trip Verified | Kolkata to Phuket via Bangkok. Overall a pleasant flight. However, poor menu planning. My 6 year old could not enjoy her meal at all. Only Hindu meal was possible. Rice was repeated in the main and the dessert also was rice kheer.The salad was hopeless and repeated on return as well. The oily pickle was not nec...

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