SIN-BKK-TPE: SIN-BKK B773 service with the brand new A380 business class interior. The new seat and entertainment system is fantastic. Crew very hard working. Drink service meal service and then constant drink runs throughout business cabin. Unfortunately BKK-TPE was on an older A333 with an ancient interior. The IFE screen was small and blurry and the footrest would not operate correctly. However the crew were fantastic again so made up for the dated cabin. The highlight of the trip was the ground staff in SIN and BKK from check-in clerks to lounge staff to gate agents who all looked after me so kindly as I was in a wheelchair. I can't wait to fly TG internationally again if this was any indication of their service. Would have given seat comfort and inflight entertainment 5/5 had it not been for old A333 to Taipei.
Boeing 777-300ER. Plane seemed new. IFE Was great. Food was normal airline food, Both Dinner and Breakfast was served on this 11Hour flight. 40Minutes delayed out of BKK but arrived 1Hour early at CDG. Overall a good flight.
I took the last flight out of CNX and was amazed by how full it was. I was surprized that TG uses a 777 for a 1 Hour flight. Boarding was ontime, Crew were great, Seat was normal no IFE and a small snack box was given. Overall an uneventful flight.
I flew this route many times with Thai but the service never improved the night flight 21:30 they give a drink and a meal about 2 hours into flight turn off lights and disapear for 8 hours no entertainment no drinks unless you go looking for the staff in the galley and asked I stopped using them.
Due to a recent typhoon, the 330 we had been slotted to fly on was upgraded to a 777-300 to accommodate the large number of passengers wanting to get back Taiwan. The crew was very adept at reseating families together without being bothersome, the famous Thai smile on their faces. The crew showed true professionalism as many travelers had been waiting for two or more days to return home.The business class seats on this aircraft are recliners, not lie flat, but they're more than adequate for the 3 hour jaunt to Taiwan. Dinner was very savoury and the service was attentive and cohesive, unlike my previous flight from LHR. I congratulated the purser on the fine service as we deplaned and she accepted again, a modest smile on her lips.
Upstairs in business class on a 747-400 is the place to be. It's a little oasis of calm. I prefer these "lie-flat" seats to the herringbone pods of other airline for their width. I've actually got pretty adept at sleeping at a slight angle.Service was good, but not quite the TG standard I've come to expect. The crew seemed to lack cohesion and most walked around with frowns on the face. Had there been an incident prior to take off? If so, that should not affect the on board service.The food was very good and the IFE kept me diverted for a few hours before stretching out for some shut-eye.
Thai uses intercontinental 747-400's on this route on a regular basis. Although Thai doesn't use First class on this route, Business Class passengers are sometimes seated in First. Nice cabin but very hot, as always excellent service on just a 1:30 hr flight. Fully booked so, on a 747, priority disembarking and luggage-handling made everything really smooth.
This row is not so good, because it is not aligned, you will need to cross your legs if you want to stretch during the flight... But a good thing is that you can count with extra space on your sides if you are sitting in a hall. The plane looks old, but well maintained and seats do not count with extra-space on the sides.
My favourite seat on TG's 333. No need to climb over anybody to get out of your seat and still decent views on either side of the aircraft. These seats could do with some updating. Although the upholstery is well kept and the pitch is a generous 55 inches, the seat itself is very early 90s stock. The footrest is clearly built with Asian passengers in mind and doesn't extend very far or very high. I would like to see these planes receive a makeover in the future, perhaps with lie flat seats.