Thai Airways


Customer reviews

12/28/2018 S Chan

✅ Trip Verified | Kuala Lumpur to Osaka via Bangkok. The flight from KL to Bangkok was fantastic and crew were so friendly and smiling. Can feel their passion in serving the customer. Though it was a 2-hour flight, they managed to serve everything smoothly until landing. Second sector was from Bangkok to Osaka. Crew were like r...

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12/27/2018 Carlos, Boeing 777-300ER (77W) seat 53F

If you have back problems do not sit in this row of seats or any near a bulkhead, does not recline far enough to give any comfort on a long journey.

12/23/2018 SeatGuru User, Airbus A330-300 (333) Layout 1 seat 15K

TG operates a new version (to my knowledge only one plane to this date) of the A330-300. I took to from BKK to PER. It comes with a seating much alike the dated Swiss and Finnair Business Class on their A340s. Left side is one seat only. Middle is two seats, Right side is one seat and two seat rows alternating.

12/21/2018 L Marham

✅ Trip Verified | Denpasar to Bangkok. I've flown with Thai between Bangkok and Bali in the past on a Boeing 787 and a Boeing 777-300 and both offered good service whether in economy or business class. Presently Thai have a Boeing 747-400 plying the route, so it's clearly a far from new aircraft. That manifests itself in pretty...

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12/19/2018 David Eliuk

✅ Trip Verified | Chiang Mai to Bangkok. Thai Airways was awesome. Each traveler is allowed 30kg of weight with no limit on the number of bags. The plane was huge for a 75 minute flight. It had great inflight entertainment for all ages, movies, TV, games, music ect. There was even a complementary food and water service. Now gra...

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12/17/2018 V Stenner

✅ Trip Verified | Bangkok to Frankfurt. Flawless flight experience. Cabin during night slightly too warm. In the rest nothing to complain and what I would expect from a first class service. Recommendable!

12/15/2018 SeatGuru User, Boeing 777-300ER (77W) seat 67A

Nice standard and comfortable Economy class seat. But the window is slightly misaligned. Neighboring seats 66A and 68A have a much better window alignment!

12/14/2018 Aiyaphol Kemapuckpong

✅ Trip Verified | London to Bangkok. I haven’t been so satisfied with my experience for quite a while in economy. I recently got my gold card upgrade. Check in was very quick and attentive. I decided to use the Lufthansa lounge, and it was surprisingly well polished! Since I got my card upgrade I used their senator lounge which...

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12/13/2018 Wei Lau

✅ Trip Verified | Singapore to Tokyo via Bangkok. There was no online option to change or cancel flight. My first flight on another airline got cancelled last minute and I missed my flight by Thai Airways. I had no ways to contact them because its was after office hours. As a result I got a penalty of no show fee. And they had ...

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12/13/2018 M Leach

✅ Trip Verified | London to Bangkok. On the positive side the flight left on time and arrived a few minutes early. Apart from that things weren't so good. They ran out of beer during the initial drinks service, I don't know how they can run out so early into the flight. The aircraft seemed old and in poor condition, many of th...

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12/11/2018 Tom Broughman, Airbus A330-300 (333) seat 44F

Very comfortable. A bit cold on the head. Food was good

12/10/2018 F Stenner

✅ Trip Verified | Bangkok to Chiang Mai. 2-2-2 configuration with 170° angled-flat seats, comfortable for the short day-time flight of one hour. Flight itself uneventful with full lunch service. No alcoholic drinks although I was not asking for. On time departure and arrival. Very good value for the price.

12/10/2018 F Stenner

✅ Trip Verified | Frankfurt to Bangkok. Nine of the twelve 1st class seats were occupied; nevertheless very quiet atmosphere. Flawless service, premium wine list (although smaller compared to competitors, ice cold vodka served with the caviar, wide and tasty range of Asian and Western food options (I was opting for the Asian di...

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12/10/2018 F Stenner

✅ Trip Verified | Chiang Mai to Bangkok. Very nice aircraft with a biz class in a 1-2-1 configuration (same seat model as Iberia is providing on their long-range aircrafts). Seat comfort excellent, nice but a little rushed service (hot Asian breakfast), maybe due to the delayed departure of 45 minutes). Lounge at CNX is now (af...

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12/6/2018 Tim Lester

✅ Trip Verified | Seoul Incheon to Taipei. Such a disappointment! I have wanted to fly Thai Airways for a long time and even though this was a short flight, it was a big let down. Tired old business class seats, angled and very uncomfortable in any position. A special meal not loaded, and with very little apologies. Was served ...

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12/3/2018 David Robson

✅ Trip Verified | Moscow to Bangkok. It was a extremely nice flight. It is the third time I flew Thai Airways. I had two seats to myself. We did get two meals & drinks while on board. I will fly them again as the service was great and fantastic.

12/2/2018 SeatGuru User, Boeing 777-200ER (772) seat 12A

Business class seats the worst I have seen in years on any airline. Do not go flat and footrest is useless, since it does not raise up. Eonomy is more comfortable on this aircraft, especially is the seat beside is free. I like THAI service, but I will not fly Business onThai if there is an alternative. Same seating on tg 473 bk...

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11/26/2018 Lorenz M, Boeing 747-400 (744) seat 45H

At the flight TG 925 from MUC to BKK at the 17th of October 2018 the seat 45 H had a fixed metall box under the front seat, so I could put my legs under the seat. It was very unconfortable.

11/19/2018 W Katanapul

✅ Trip Verified | Udon Thani to Bangkok. The engine was broken before take off at 4 pm. If passengers had insisted to fly, they must have waited until 11 pm. The airline didn’t suggest us to change to the next flight because of limited available seats. Fortunately, I ran to the booking office and changed to the next flight imme...

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11/17/2018 SeatGuru User, Airbus A380-800 (388) seat 12A

Seat 12A is affected by the galley and make it a little noisy and smelly. Also as your feet are into the wall to the lavatory you hear sometimes the flush. Thai Royal Orchid Service is standard. Meals are served dish by dish. But an my flight I would ask for wine or other dink for mealserivce. I get my first choice after bording...

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